The property is located down a back alleyway that at first glance was concerning. Also, the hotel is located on the third floor of a building that occupies other hotels and apartments. It is not walkable to anything.
The rooms were comfortable and clean, with views of the pyramids and the new museum.
However, the staff was incredible. Alaa was basically our personal concierge. She welcomed us and literally arranged transportation, tickets to museums, pyramids, lunch. She was available for any questions or concerns. We are extremely grateful for all of her help.
And Mu, the nighttime staff, was also very friendly and helpful.