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New Star Zamalek Hotel

3.0 star property

Photo gallery for New Star Zamalek Hotel

Front of property
Front of property - evening/night
Family Suite, 1 Bedroom | Living area
Reception
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
34B Yehia Ibrahim, Cairo, Cairo, 11561
  • Zamalek Art Gallery
    ‪1 min walk‬
  • Aquarium Grotto Garden
    ‪8 min walk‬
  • Cairo Tower
    ‪8 min drive‬
  • Cairo (CAI-Cairo Intl.)
    ‪50 min drive‬

Room options

View all photos for Standard Suite

Standard Suite

Standard Suite

  • 45 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Family Room

In-room safe, blackout curtains, free WiFi, bed sheets

Family Room

  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Suite

Standard Suite

Standard Suite

  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

  • Sleeps 1
  • 1 King Bed

Similar properties

Lobby sitting area

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  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, (230)
The price is AU$196
for 1 room
includes taxes & fees
18 Mar - 19 Mar
The President Hotel Cairo

About the area

Cairo

Located in Cairo (Zamalek), New Star Zamalek Hotel is within a 10-minute drive of Tahrir Square and Egyptian Museum. .This hotel is 11.1 mi (17.9 km) from Giza Pyramid Complex and 11.5 mi (18.5 km) from Great Sphinx of Giza.

What's nearby

  • Tahrir Square - 6 min drive - 4.7 km
  • Egyptian Museum - 6 min drive - 4.9 km
  • American University of Cairo - 7 min drive - 5.1 km
  • Cairo Tower - 8 min drive - 5.7 km
  • Khan el-Khalili - 10 min drive - 7.5 km

Getting around

  • Cairo Rames Station - 27 min drive
  • Cairo Intl. Airport (CAI) - 50 min drive

Restaurants

  • ‪عمرالخيام - ‬6 min walk
  • ‪جنة الفواكه الزمالك - ‬4 min walk
  • ‪زمالك و نص - ‬3 min walk
  • ‪مائدة الرحمن - ‬5 min walk
  • ‪عم رأفت - ‬3 min walk

About this property

New Star Zamalek Hotel

Hotel in Cairo with free breakfast and a 24-hour front desk
New Star Zamalek Hotel offers 33 air-conditioned accommodations with safes and slippers. LED televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cairo hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 33 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and electric kettles, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
At New Star Zamalek Hotel, enjoy a satisfying meal at the restaurant. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free off-site parking within 1640 ft
  • Street parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 80
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair-accessible (may have limits)

More

  • Mosquito nets
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LED TV

Food and drink

  • Electric kettle

More

  • Free local calls
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms

Property is also known as

New Star Zamalek Hotel Hotel
New Star Zamalek Hotel Cairo
New Star Zamalek Hotel Hotel Cairo

New Star Zamalek Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 23 out of 61 reviews
Rating 8 - Good. 19 out of 61 reviews
Rating 6 - Okay. 8 out of 61 reviews
Rating 4 - Poor. 3 out of 61 reviews
Rating 2 - Terrible. 8 out of 61 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to a suite. The location is great, 2 min from a mai road with loads of local transport, shops, restaurants, takeaways, art shops, the Nile banks and pharmacies. One insignificant issue for us was a school opposite the hotel. School drop offs start at 7 am. We are early risers, was not a problem.
Stayed 8 nights in Nov 2024

8/10 Good

Karim, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was the perfect location in Zamalek. Just off the main street, walking distance to everything for my needs as my relatives live on the island. Will definitely stay there again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet
Stayed 4 nights in Sep 2024

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet plece
Stayed 4 nights in Sep 2024

6/10 Okay

Paola

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

sahar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 7 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amiable staff
I stayed 4 nights. Breakfast is provided and I have no complaint about food or restaurant staff. amiable and polite staff, speaks very minimal English. that did not affect the quality of service.
Stayed 4 nights in Jul 2024

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zamalek Cairo
I was very happy with the location, close to small shops, cafes and restaurants, I liked the neighbourhood, the room was good however the shower was not working properly, so the water was hot, and the bidet was leaking, so in the morning we stepped into a wet bathroom floor, a bit dangerous, but otherwise we liked our stay there.
Stayed 1 night in Jun 2024

6/10 Okay

Barnadet

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They need to clean better.
Stayed 13 nights in Jun 2024

10/10 Excellent

Edgar, Lawrence

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel; staff was very helpful. Would definitely stay again.
Stayed 1 night in Jun 2024

2/10 Terrible

walaa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I have arrived late due to delayed flight from US and when I went to check in hotel was told that my reservation was canceled and if I wanted to rent a room I would pay for it again. I have already paid for 3 nights and the won’t let me stay for the remainder of my reservation because I was late checking in. Totally ridiculous and the attitude of the front desk personnel was unacceptable. I was in the middle of the night and I had to look for another hotel with my kids. I called Expedia customer service and the lady tried to call the hotel and of course they didn’t answer her call so she asked me to go back and use my cell phone to speak to front desk and still couldn’t get me a room there for the remaining of my reservation. Will not ever go back or recommend anyone to go there
Stayed 3 nights in May 2024

10/10 Excellent

Karin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I have stayed at the New Star Hotel Zamalek. This hotel remains excellent value for money: the staff were friendly, the room was clean, nothing leaked in the bathroom, the hot water was hot, everything worked, and a standard Egyptian breakfast was included with the room rate. As a solo female traveller, I felt safe in the neighbourhood and in the hotel. The other thing I like about this hotel is the location. At the northern end of Zamelek, it's close to the east and west banks of the Nile for travel by Uber, but in a quiet neighbourhood. Will be back for sure!
Stayed 6 nights in Apr 2024

8/10 Good

Saw Bwe

Stayed 3 nights in Mar 2024

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to Cairo a fair bit in the past and will definitely stay in this hotel again. It was good value for the price, in a quiet location (ignore other on-line reviews about the noisy school oppposite - kids don't arrive until 0730 hrs), easy access to both sides of the Nile, passable breakfast included, lots of Ubers nearby and good shops. Staff were very hepful. Room was clean & comfortable and everything worked in the bathroom.
Stayed 1 night in Nov 2023

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities
Actually not a bad hotel and we enjoyed the stay. Lost a star because the girls in reception were rather unhelpful.
Stayed 1 night in Nov 2023

10/10 Excellent

Khudr

Stayed 8 nights in Sep 2023

8/10 Good

Hany

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Very nice hotel but bathroom shower needs repai
Stayed 4 nights in Aug 2023

10/10 Excellent

Takaaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, convenient location!
Stayed 3 nights in Aug 2023

10/10 Excellent

Caleb, Darlington

Liked: Cleanliness, staff & service, property conditions & facilities
Good value. Nice location.
Stayed 1 night in Jul 2023

6/10 Okay

Barnadet

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was ok for getting to Cairo Tower. It is a long walk to Downtown and better getting a taxi. The room was clean and staff were nice
Stayed 2 nights in May 2023

2/10 Terrible

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and area around are fine, what is not made clear however, is the fact that there a a school directly opposite. The pupils and staff are in the playground from 6:30am and the noise is horrific. Yelling children, drums banging, staff shouting through loudspeakers and then singing. This is daily, making sleeping past 6:30 in the morning impossible and to be honest totally ruined our stay.
Stayed 4 nights in Mar 2023

2/10 Terrible

mansour

Stayed 1 night in Feb 2023

10/10 Excellent

Nesrine

Stayed 4 nights in Feb 2023

2/10 Terrible

Justin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures are not an accurate representation of this hotel. It is down a dimly lit alley and across the street from a school. The school will wake you up in the morning. The lack of cleanliness is an issue. There was hair on the sheets and a few bugs as well. Mold in the shower. Exposed wire in the bedroom. The handles on the doors nearly fell off.