We were sooooo scared to stay. The receptionist was scamming us, no security measures, upon arrival, we noticed a significant lapse in security, room keys were easily accessible. This creates a serious safety risk for guests and their belongings.
Toiletries Missing/Insufficient: There were no toiletries provided in the room except one hand soap that is used for everything, which was highly inconvenient
Noise Insulation: The room lacked proper insulation, making it difficult to rest. Even minor sounds from outside were clearly audible, including barking dogs, which disturbed the quiet ambiance expected in a hotel setting.
We wanted to cancel because of feeling unsafe in the first place and unluckily the policy wasn't flexible. Then something came up with the third traveller and things got more complicated. The staff lied to us about expedia not wanting to cancel our stay and they mentioned they agree on partial refund which created a mistrust
This property is not convenient by all means