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Staff was excellent and very accommodating. They went out of their way to make our stay very pleasant and were attentive to our every need.

Lovely onsen offering however the hotel experience was overall quite strange. definitely not a relaxing place on the weekend when many groups of Vietnamese tourists take over. 30 women in the onsen at once very noisy, leave sauna door open even staff do it. Restaurant also very noisy with big groups. Alarms on room doors constantly on siren as not closed properly. It’s a lovely place maby better during the week if you want to relax. Very minimal English spoken. No black coffee available (only extra sweetened) on breakfast buffet also kinda strange. Would try Hue Onsen if i was to do it all again

Staffs were super friendly and helpful. We were well taken care of. Resort is beautiful. Highly recommend

The hotel is considered one of two of the best hotels in Dong Ha. The staff were professional and a treat to deal with. I stayed here for three nights and enjoyed the location, nearby is the Dong Ha market and next to that is the Coop store (stocked with things I needed and they also have a Jolibees). I don't eat breakfast because of my health so I cannot comment on the included meal. My bathroom had a bathtub, flipflops are on offer, and I even had a ceramic tea pot with cups and saucers. For the total cost, I would gladly stay again. Oh, each night they leave a plate of fruit in each room. Never got to try the pool.

the staff were fine but the lobby and hallways were very happy hot and humid.