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BIO Hotel - Hotel Quinta da Serra

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for BIO Hotel - Hotel Quinta da Serra

Indoor pool, pool loungers
Property entrance
Down duvets, minibar, in-room safe, desk
Exterior
Game room

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Estrada do Chote 4/6, Jardim da Serra, Camara de Lobos, 9325-140
  • Cabo Girao
    9 min drive
  • Centro Comercial Forum Madeira
    14 min drive
  • Formosa Beach
    18 min drive
  • Funchal (FNC-Cristiano Ronaldo)
    31 min drive

Room options

View all photos for Superior Single Room, 1 Single Bed

Down duvets, minibar, in-room safe, desk

Superior Single Room, 1 Single Bed

  • 42 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room, 1 Single Bed

Down duvets, minibar, in-room safe, desk

Standard Single Room, 1 Single Bed

  • 42 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double or Twin Room, Multiple Beds

Down duvets, minibar, in-room safe, desk

Standard Double or Twin Room, Multiple Beds

  • 42 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Trundle Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Junior Suite, 1 Double Bed with Sofa bed

Junior Suite, 1 Double Bed with Sofa bed

  • 91 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Standard Double or Twin Room

Down duvets, minibar, in-room safe, desk

Standard Double or Twin Room

  • 42 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Down duvets, minibar, in-room safe, desk

Superior Double or Twin Room

  • 42 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Camara de Lobos

With a stay at BIO Hotel - Hotel Quinta da Serra in Camara de Lobos, you'll be 8.2 mi (13.2 km) from Madeira Casino and 8.8 mi (14.2 km) from Madeira Congress Center. .This family-friendly hotel is 9.3 mi (15 km) from CR7 Museum and 9.6 mi (15.4 km) from Funchal Marina.

What's nearby

  • Madeira Congress Center - 15 min drive - 14.2 km
  • CR7 Museum - 16 min drive - 15.1 km
  • Funchal Marina - 17 min drive - 15.5 km
  • Funchal Farmers Market - 17 min drive - 15.9 km
  • Madeira Botanical Garden - 19 min drive - 18.0 km

Getting around

  • Cristiano Ronaldo Airport (FNC) - 31 min drive

Restaurants

  • ‪A Venda do André - ‬9 min drive
  • ‪Restaurante Miradouro Cruz da Caldeira - ‬7 min drive
  • ‪Restaurante Santo António - ‬6 min drive
  • ‪Restaurante Panorâmico - ‬7 min drive
  • ‪Viola - ‬7 min drive

About this property

BIO Hotel - Hotel Quinta da Serra

Luxury hotel with a full-service spa and bars
BIO Hotel - Hotel Quinta da Serra offers 52 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature down comforters. A pillow menu is available. 42-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Camara de Lobos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a 24-hour health club are featured at the hotel. An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments.
Make yourself at home in one of the 52 air-conditioned rooms featuring minibars and LED televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour health club, an indoor pool, and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Portuguese cuisine at GREENVALLEY, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:30 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of conference space and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
GREENVALLEY - Overlooking the ocean and garden, this restaurant specializes in Portuguese cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10 AM: EUR 20.00 per person
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • GREENVALLEY

Things to do

  • 24-hour health club
  • Arcade/games room
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Pilates classes
  • Sauna

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Cots/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • A meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • Hardwood flooring in room
  • Low-height worktop and sink
  • Raised toilet seat
  • Thin carpet in room

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Down duvet
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch LED TV
  • TV channels

Food and drink

  • Minibar

More

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per day
Cribs (infant beds) are available for EUR 25.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20.00 per person
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 4751

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Quinta da Serra Camara de Lobos
Hotel Quinta da Serra
Quinta da Serra Camara de Lobos
Quinta da Serra
Hotel Quinta da Serra
Bio Hotel Quinta Da Serra
BIO Hotel Hotel Quinta da Serra
BIO Hotel - Hotel Quinta da Serra Hotel
BIO Hotel - Hotel Quinta da Serra Camara de Lobos
BIO Hotel - Hotel Quinta da Serra Hotel Camara de Lobos

BIO Hotel - Hotel Quinta da Serra Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 76 out of 109 reviews" "
Rating 8 - Good. 28 out of 109 reviews" "
Rating 6 - Okay. 4 out of 109 reviews" "
Rating 4 - Poor. 1 out of 109 reviews" "
Rating 2 - Terrible. 0 out of 109 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The most serene and relaxing hotel I’ve visited! The gardens surrounding the hotel are gorgeous and the food at the restaurant it absolutely delicious! Rooms are spacious with a huge tub to relax in and a firm bed. I would come back in an instant!
Stayed 2 nights in Jul 2023

8/10 Good

Sanjib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring the valleys around Pico Grande and Encumeada. Stunning gardens and very comfortable rooms. Brilliant views down the valley to the ocean. Would have expected more vegan and vegetarian options from a bio hotel but otherwise a very good stay. Will definitely rent a car next time as taxis are very expensive around there and buses are infrequent.
Stayed 1 night in Jul 2022

6/10 Okay

Henry

Travelled with group
Liked: Cleanliness, staff & service
Hotel Quinta da Serra
A nice hotel with friendly staff but dinner menu very limited and inadequate for a 5 star hotel.
Stayed 5 nights in Mar 2022

10/10 Excellent

Glyn, Crewe, U.K.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, particularly allowing late check-out for evening flight. The building was spotless. Eco awareness: compartmentalised recycling bins in rooms. Lovely grounds including magnificent eucalyptus trees.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Apr 2019

10/10 Excellent

BARBARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Quinta
the service and hotel were fantastic. The weather in late March was disappointing, but the hotel made up for it with lovely breakfast and heated indoor pool and gym facilities.
Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the garden and the quiet location. The indoor swimming pool was lovely.
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect. Great breakfast and very helpful staff. Had a minor problem which has been solved in a prompt manner. The place is quiet and guest are mutually respectful.
Stayed 8 nights in Feb 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018

6/10 Okay

norma, edinburgh

Liked: Cleanliness, room comfort
Hotel is so high in the hills.
Hotel was cold. Staff not welcoming Very corporate and impersonal. The weather was terrible which didn't help but it wasn't a memorable experience in comparison to the other places we stayed in Madeira

10/10 Excellent

Mo, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful setting. Calm quiet atmosphere
The staff are courteous and friendly and helpful. If they were unable to help directly they could always advise where you might get the help you needed. We enjoyed our stay but did find a big disadvantage that as it was 3-4 miles inland from the express way on very difficult roads you didn't want to go into the town after dark. This meant that you ate in the hotel every night. The restaurant menu was very good although it was the same every night so you eventually ran out of choice. After dinner the place seemed to be desserted so there wasn't anything else but to return to your room and entertain yourself . The hotel is a long way from any town and most of the roads had no pavements so a car is necessary. The gardens are extensive and the hotel can arrange for a guided tour of the grounds given by their own gardener who is very knowledgeable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent quiet hotel in mountains
Comfortable with fantastic gardens. Food good though servic seemed to be not so good at week-ends.

10/10 Excellent

Richard, West Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable hotel with excellent food
The hotel was good from start to finish. We were very pleased with the staff. The food was good and the service very professional. The surrounding gardens were attractive. The only drawback was the distance from the expressway, which involved a long and tortuous drive taking about 25 minutes. there were excellent facilities provided

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the most wonderful weeks stay here, the hotel is beautiful as are the grounds. The staff were brilliant, made us feel very welcome and were incredibly friendly and polite.

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel nickel..
Excellent séjour.. très bon restaurant, nourriture préparée avec les produits du jardin.. La chambre spacieuse, lit confortable.. La piscine couverte était au top.. Le personnel très agréable.. Nous avons passés un bon moment ds cette hôtel..
Stayed 3 nights in Jul 2024

10/10 Excellent

SAMUEL, Toulouse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expérience à faire dans un hôtel précurseur en terme d'agriculture biologique, de neutralité carbone
Stayed 1 night in Jul 2024

10/10 Excellent

Louet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unieke sfeervolle tuin en binnen zwembad en allerlei bio producten
Stayed 9 nights in May 2024

8/10 Good

Lena

Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo café da manhã. Ambiente muito aconchegante.
Stayed 3 nights in Nov 2023

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and amazing food, not my last visit!
Stayed 3 nights in Oct 2023

10/10 Excellent

Hugo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfait.
Stayed 4 nights in Mar 2023

10/10 Excellent

Beatriz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Barbara Madeleine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren als Paar unterwegs und hatten einen traumhaften Urlaub im Hotel Quinta da Serra. Der Empfang und der Service waren stets freundlich und zuvorkommend. Wir waren 2 Wochen dort und haben uns wunderbar entspannt. Wir hatten HP gebucht und wurden nicht enttäuscht. Es gab ein tolles Weihnachtsmenü am 24.12. und ein tolles Silvester-Dinner eine Woche später. Wir können dieses Hotel nur empfehlen. Allerdings ist ein Mietwagen von großem Vorteil. Wir werden sicher wieder in dieses Hotel kommen.

10/10 Excellent

Laurent

Stayed 1 night in Oct 2022

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prachtige ligging! Bijzonder vriendelijk personeel, erg ruime kamers, heel net, enorm uitgebreid ontbijtbuffet… een echte aanrader!
Stayed 7 nights in Sep 2021