My wife and I stayed at this hotel and from the moment we arrived we absolutely loved it. It is a lovely place so what’s not to love but things could always go wrong well not here - it didn’t. We stayed for 6 nights and were so sad to leave. The room was great, we had a King room 2nd floor with balcony and a extraordinary view to the bay - like waking up and the first thing you can see from the bed is the blue water, just absolutely gorgeous. The other amazing thing that made the whole experience to go another level was the staff. Huge thanks to Joao Caldeira - yes I got their names. They were amazing people. Hands down the best service, beyond customer service- these people made the time there so enjoyable. Joao Freitas at the breakfast bar - amazing guy, superb service. Angel Salazar and Nuno Pinto again beyond amazing guys at the bar and breakfast area. My wife and I always had a blast with them. They would also provide recommendations for nice local places to visit. Last but not least, the ladies at reception, all of them were genuinely nice and helpful in every way. The property is beautiful, small but it got everything you need and we totally loved Camara De Lobos area - only 15 minutes from downtown Funchal but far enough from it to provide a low key night to relax around their small streets with lots of bars and restaurants including the bar at Pestana and they also have a restaurant although we didn’t eat dinner there only breakfast which it was full breakfast! Love