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Hotel Matsubara

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Matsubara

Exterior
Spa
Lobby sitting area
Lake
Garden

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
  • Room service
  • Spa
  • Laundry
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
Rua Professor José Paulo, 80, Vila Capivari, Campos do Jordão, SP, 12460-000
  • Campos do Jordão Convention Center
    8 min walk
  • Aspen Mall
    12 min walk
  • Capivari Shopping Center
    13 min walk

Room options

View all photos for Basic Double Room

Minibar, in-room safe, desk, blackout curtains

Basic Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the area

Campos do Jordão

With a stay at Hotel Matsubara in Campos do Jordão (Capivari), you'll be within a 10-minute walk of Campos do Jordão Convention Center and Cadij Shopping Center. .This family-friendly hotel is 0.6 mi (0.9 km) from Vale Encantado and 0.7 mi (1.2 km) from Aspen Mall.

What's nearby

  • Campos do Jordão Convention Center - 8 min walk
  • Capivari Park - 16 min walk
  • Centro Universitário Senac - Campos do Jordão - 19 min walk
  • Ducha de Prata - 4 min drive
  • Elephant Hill Viewpoint - 5 min drive

Getting around

  • Campos do Jordao Emilio Ribas Station - 10 min walk
  • São Paulo/Guarulhos Intl. Airport - 176 min drive

Restaurants

  • ‪Chalezinho Campos do Jordão - ‬9 min walk
  • ‪Don Macedo - ‬8 min walk
  • ‪Cantinho da Serra Grill - ‬10 min walk
  • ‪Churrasco Ao Vivo - ‬10 min walk
  • ‪L'osteria Villa Casato - ‬8 min walk

About this property

Hotel Matsubara

Family-friendly Campos do Jordão hotel in Capivari with free breakfast
Hotel Matsubara offers 20 accommodations with minibars and safes. 26-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 20 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served daily from 7 AM to 11 AM.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast only.
Room service (during limited hours) is available.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Free local area shuttle

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Fitness centre
  • Playground
  • Spa services

Family friendly

  • Arcade/games room
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Laundry facilities
  • Playground

Conveniences

  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Picnic area

Spa

  • Massages

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 26-inch LCD TV
  • TV channels

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 70 per pet, per day
Service animals are welcome, and are exempt from fees
1 total (up to 18 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Pet fee: BRL 70 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Hotel Matsubara Campos do Jordao
Matsubara Campos do Jordao
Hotel Matsubara Hotel
Hotel Matsubara Campos do Jordão
Hotel Matsubara Hotel Campos do Jordão

Hotel Matsubara Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 113 out of 229 reviews" "
Rating 8 - Good. 75 out of 229 reviews" "
Rating 6 - Okay. 31 out of 229 reviews" "
Rating 4 - Poor. 5 out of 229 reviews" "
Rating 2 - Terrible. 5 out of 229 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Thumbs up to the shuttle service to the town centre
Stayed 1 night in Apr 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay of my trip
This has been by far the best hotel I've had in Brazil. I've visited the country twice and stayed in a dozen places. The town itself is nice with plenty to see, but this hotel was a pleasant surprise. It has more amenities than listed with a kids playroom and game room, in addition to small gym and in the back a beautiful Japanese style garden. The breakfast was full standard Brazilian buffet and the rooms were comfortable but not lavish.
Stayed 1 night in Feb 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was unacceptably dirty and old, there was mold on the walls, the mirror was so stained I could barely see myself. For the price we paid, it was unacceptable.
Stayed 2 nights in Jul 2019

10/10 Excellent

Marilia, Botelhos,mg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and property area!
It had everything we needed. Excellent service! Close by city center

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
Nota Geral: 8.5/10 Fiquei hospedado por um dia neste hotel e minha experiência foi bastante positiva com alguns pontos a melhorar. Pontos Positivos: A localização é excelente, próximo do centro. O quarto é espaçoso e tem uma varanda grande, com uma vista bonita para as montanhas. O banheiro é amplo, o quarto tem TV, Wi-Fi e aquecedor elétrico. O café da manhã foi gostoso. O atendimento foi ótimo, com funcionários muito educados e prestativos. Pontos a Melhorar: O chuveiro foi um dos maiores problemas. Demorava bastante para ajustar a temperatura ideal e, às vezes, a água ficava muito quente ou fria. O quarto estava limpo, mas percebi que havia bastante poeira embaixo da cama, o que poderia ser melhorado. A cama não foi das mais confortáveis comparada a outros hotéis que já fiquei. No geral, é uma excelente opção para quem procura um ambiente confortável e familiar.
Stayed 1 night in Sep 2024

8/10 Good

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O melhor hotel custo beneficio!!
Um dos melhores hoteis, não estavam em um preço alto, e as condições do hotel são excelentes, sala de jogos, academia, café da manha... O transfer também nos poupou muito dinheiro ate o centro de Capivari, quarto também, é bem grande. Realmente não tenho nada a reclamar, valeu super a pena!
Stayed 4 nights in Aug 2024

8/10 Good

Ronaldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Marcia dias nogueira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Ana Lillian

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Quartos confortáveis! Excelente café da manhã. Transfer para vila Capivari e brinquedoteca! Tudo perfeito
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funcionários super atenciosos e prestativos!
Stayed 2 nights in Aug 2024

10/10 Excellent

amilton f

Stayed 3 nights in Aug 2024

10/10 Excellent

Andre Luiz

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Beatriz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel com valor justo e funcionários super educados, amei a experiência.
Stayed 2 nights in Aug 2024

10/10 Excellent

Muhammad

Stayed 1 night in Aug 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Marilene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradável
Stayed 1 night in Jul 2024

10/10 Excellent

Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Apesar de não ser um hotel novo, as acomodações estão em ótimo estado. Os funcionários são muito gentis e prestativos. Café da manhã variado e farto, com horário prolongado (7h às 11h)!
Stayed 6 nights in Jul 2024

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recepcao muito hospitaleira, hotel otimo para criancas!!! Ótimo cafe da manha!! Somente o chuveiro poderia oscilar menos na temperatura pelo frio que estava!
Stayed 4 nights in Jul 2024

8/10 Good

Edison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima.
Stayed 3 nights in Jul 2024

6/10 Okay

alexandre

Liked: Staff & service
Reforma urgente
Hotel antigo, trocaram apenas o piso de carpete p laminado! Precisa de reforma urgente! Pra Campos bom custo e ate boa localizacao! Os funcionarios muito educados e prestativos. Tem uma van que leva/tras a Capivari, que ajuda tb! Enfim, custo medio , mas precisa reforma.
Stayed 1 night in Jul 2024

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Foi maravilhosa, atendimento excelente, funcionários super atenciosos e educados. Com toda certeza recomendo!
Stayed 6 nights in Mar 2024

10/10 Excellent

Felipe

Stayed 1 night in Jul 2024