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Crowne Plaza Canberra, an IHG Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Canberra, an IHG Hotel

View from room
Minibar, in-room safe, desk, laptop workspace
Lobby sitting area
Exterior
Interior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
  • Breakfast available
  • Room service
  • Bar
  • Pool
  • 24/7 front desk

Explore the area

Map
1 Binara Street, Canberra, ACT, 2601
  • Canberra Centre
    3 min walk
  • National Convention Centre
    4 min walk
  • Civic Square
    6 min walk
  • Canberra, ACT (CBR-Canberra Intl.)
    14 min drive

Room options

View all photos for Standard Room, 1 King Bed, City View

View from room

Standard Room, 1 King Bed, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 98 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Park View (Glebe Park View)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds, Park View (Glebe Park View)

  • 32 sq m
  • Park view
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Park View (Glebe Park View)

Premium Room, 1 King Bed, Park View (Glebe Park View)

Premium Room, 1 King Bed, Park View (Glebe Park View)

  • 40 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Park View (Glebe Park View, Rollaway)

View from room

Standard Room, 1 King Bed, Park View (Glebe Park View, Rollaway)

  • 32 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Park View

Standard Room, 2 Double Beds, Park View

Standard Room, 2 Double Beds, Park View

  • 33 sq m
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, City View

Standard Room, 2 Double Beds, City View

Standard Room, 2 Double Beds, City View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Jetted Tub

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Jetted Tub

  • 99 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Park View

View from room

Standard Room, 1 King Bed, Park View

  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible Bathtub

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible Bathtub

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed (2 Floors)

Presidential Suite, 1 King Bed (2 Floors)

Presidential Suite, 1 King Bed (2 Floors)

  • 119 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

Similar properties

Room

Novotel Canberra

Pool
Hot tub
Free WiFi
Restaurant
3.6 out of 5, Good, (1002)
The price is AU$425
for 1 night
includes taxes & fees
4 Jan - 5 Jan
Novotel Canberra

About the area

Canberra

A stay at Crowne Plaza Canberra, an IHG Hotel places you in the heart of Canberra, within a 15-minute walk of Australian National University and Glebe Park. .This family-friendly hotel is 0.1 mi (0.2 km) from Casino Canberra and 0.2 mi (0.3 km) from Canberra Centre.

What's nearby

  • Canberra Centre - 3 min walk
  • National Convention Centre - 4 min walk
  • Australian National University - 14 min walk
  • Australian War Memorial - 3 min drive
  • National Museum of Australia - 4 min drive

Getting around

  • Kingston Canberra Station - 10 min drive
  • Canberra, ACT (CBR-Canberra Intl.) - 14 min drive

Restaurants

  • ‪Lower Ground Food Court - ‬5 min walk
  • ‪Green House Coffee and Food Co. - ‬5 min walk
  • ‪Playingfields - ‬1 min walk
  • ‪Raku - ‬5 min walk
  • ‪The Coffee Club - ‬8 min walk

About this property

Crowne Plaza Canberra, an IHG Hotel

Family-friendly hotel with a fitness center connected to the convention center in Canberra
Crowne Plaza Canberra, an IHG Hotel offers 296 accommodations with minibars and safes. Accommodations offer separate sitting areas and include desk chairs. 32-inch plasma televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 296 guestrooms featuring minibars and plasma televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including a fitness center, a seasonal outdoor pool, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Stop by the hotel's restaurant, Redsalt Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Canberra? This hotel has 1076 square feet (100 square meters) of space consisting of a conference center and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Redsalt Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Binara One - This bar serves dinner and light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), Dutch, English, German, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Covered self parking on site (AUD 32 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: AUD 36 for adults and AUD 18 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Redsalt Restaurant
  • Binara One

Things to do

  • Bike rentals
  • Children's pool
  • Fitness centre
  • Hiking/biking trails
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1076 square feet of space)
  • Meeting rooms - 6

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch plasma TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Office
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival
Breakfast Inclusive Rate: Guests who booked a rate that includes breakfast will receive breakfast for up to 2 adults sharing a guestroom. Breakfast fees apply for additional guests

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from March 23 to October 31:
  • Sauna

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 65.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 36 for adults and AUD 18 for children
  • Covered self parking fee: AUD 32 per day
  • A late check-out fee will be charged
  • Rollaway bed fee: AUD 65.0 per stay
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from September 26 to May 02
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canberra Crowne Plaza
Crowne Plaza Canberra Hotel
Crowne Plaza Canberra
Crowne Plaza Hotel Canberra

Crowne Plaza Canberra, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 460 out of 1002 reviews" "
Rating 8 - Good. 315 out of 1002 reviews" "
Rating 6 - Okay. 141 out of 1002 reviews" "
Rating 4 - Poor. 61 out of 1002 reviews" "
Rating 2 - Terrible. 25 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Stayed 1 night in Sep 2024

6/10 Okay

Adam

Travelled with family
Disliked: Amenities, property conditions & facilities
We usually stay at the Diplomat when in Canberra but thought we would try something different this time. Our stay at the Crowne was disappointing and we will not be staying again. The Crowne is ageing rapidly and quickly becoming 2-3 star accommodation. The CBD location is good. Parking is limited and difficult - unbelievably at extra cost and somewhat of a lottery as to whether a spot is available. The fit-out is tired and outdated. It feels grubby. The bathrooms have obviously never been updated since being installed 30-odd years ago. No Netflix, etc??? The block-out window blinds are effective though. Carpet needs replacement, new paintwork required, decor is dated. Breakfast buffet was good and a decent range of options were available - the Crowne exceeds the Diplomat on this offering. The ground/lobby common areas were a good standard. No common coffee machine for after hours - it's 2024?!? Anyway, it's past time to get the place in order - hire a consultant if necessary. You are trading on past performance that has long since expired.
Stayed 2 nights in Sep 2024

4/10 Poor

Meifeng

Disliked: Cleanliness, staff & service, property conditions & facilities
Placed us on the first floor, no privacy whatsoever. If they specified this on our purchase, we would not choose it. Not happy. Renovation is also out of date, and bedding is old. We don’t think it is a four stars hotel as they advertised, it is a three stars hotel at the most.
Stayed 1 night in Oct 2024

8/10 Good

Gaudioso Jr, Claremont Meadows

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staffs
Stayed 1 night in Sep 2024

10/10 Excellent

Fritzie Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a great time staying at the hotel! Very friendly staffs too.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Nathan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was a bit disappointing...the dinner was only average. the breakfast buffet was excellent. All very good otherwise.
Stayed 2 nights in Sep 2024

8/10 Good

Dr Nicholas, BRISBANE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conviennt location and walkable to CBD destinations.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
The position was excellent - very close to city centre.
Stayed 1 night in Aug 2024

8/10 Good

James

Stayed 1 night in Aug 2024

4/10 Poor

Bianca

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was not clean, the carpets were filthy with food crumbs and dust. Bed sheets had holes in it, tap in bathroom was leaking, door handle was sticky, bathroom mirror wasn’t clean. Buffet breakfast was great. I would not recommend to stay here.
Stayed 1 night in Sep 2024

10/10 Excellent

chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service
Location was good. Could use some updating. Staff was awesome
Stayed 6 nights in Aug 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

6/10 Okay

cham

Stayed 3 nights in Aug 2024

10/10 Excellent

Katarina

Stayed 2 nights in Aug 2024

8/10 Good

Melody

Liked: Cleanliness, staff & service
.
Stayed 1 night in Aug 2024

8/10 Good

miranda

Travelled with group
Liked: Cleanliness, staff & service, amenities
Comfortable bed, easy parking. Bathroom could do with a makeover. Service to rooms was slow- out all morning and had to ask for room to be serviced- despite notice on door. A decent size mug for tea/ coffee would be a bonus.
Stayed 2 nights in Aug 2024

8/10 Good

Adelina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Have stayed here many times over the years and it is starting to feel dated, particularly the bathrooms. The shower over the bathtub is not ideal.
Stayed 1 night in Aug 2024

4/10 Poor

John Ki Ho

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

KATHRYN

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and excellent
Stayed 5 nights in Jun 2024

6/10 Okay

diane

Liked: Cleanliness
The Sunday breakfast was diabolical , our coffee order was lost in a "glitch" , we never received our omlette , the soft poached eggs were hard . Yes it was busy , but why offer services if you cant do them ? . Is it to keep your star ratings ?.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Clean facilities Friendly staff Kid friendly Highly recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Stayed 1 night in Aug 2024