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AVA Resort All Oceanfront - All Inclusive

5.0 star property

Photo gallery for AVA Resort All Oceanfront - All Inclusive

Free minibar, in-room safe, desk, blackout curtains
Exterior
Free minibar, in-room safe, desk, blackout curtains
Reception
Oceanfront F&F | View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • All-inclusive

Explore the area

Map
Blvd. Kukulcán 25.3, Zona Hotelera, Cancun, QROO, 77500
  • Ventura Park Cancun
    ‪5 min drive‬
  • Riviera Cancun Golf Resort
    ‪8 min drive‬
  • Moon Palace Golf Club
    ‪17 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪15 min drive‬

Room options

View all photos for Panoramic Suite Two-Bedroom

Free minibar, in-room safe, desk, blackout curtains

Panoramic Suite Two-Bedroom

  • Ocean view
  • 122 sq m
  • Sleeps 6
  • 1 Queen Bed and 1 King Bed

View all photos for F&F Sundeck Suite

Free minibar, in-room safe, desk, blackout curtains

F&F Sundeck Suite

  • Ocean view
  • 59 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Penthouse-Suite One-Bedroom

Free minibar, in-room safe, desk, blackout curtains

Penthouse-Suite One-Bedroom

  • Ocean view
  • 126 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Oceanfront F&F

Free minibar, in-room safe, desk, blackout curtains

Oceanfront F&F

  • Ocean view
  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Panoramic Suite Two-Bedroom King & King

Free minibar, in-room safe, desk, blackout curtains

Panoramic Suite Two-Bedroom King & King

  • Ocean view
  • 123 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Oceanfront Two Queen Beds

Free minibar, in-room safe, desk, blackout curtains

Oceanfront Two Queen Beds

  • Ocean view
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Central Oceanfront

Free minibar, in-room safe, desk, blackout curtains

Central Oceanfront

  • Ocean view
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite Four-Bedroom

Free minibar, in-room safe, desk, blackout curtains

Panoramic Suite Four-Bedroom

  • Ocean view
  • 166 sq m
  • Sleeps 12
  • 1 Double Sofa Bed, 2 Queen Beds and 2 King Beds

View all photos for Panoramic Suite Three-Bedroom

Free minibar, in-room safe, desk, blackout curtains

Panoramic Suite Three-Bedroom

  • Ocean view
  • 167 sq m
  • Sleeps 8
  • 1 Queen Bed and 2 King Beds

View all photos for Gala Oceanfront Suite Two-Bedroom

Free minibar, in-room safe, desk, blackout curtains

Gala Oceanfront Suite Two-Bedroom

  • Ocean view
  • 126 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 King Bed

View all photos for Oceanfront Central Suite

Free minibar, in-room safe, desk, blackout curtains

Oceanfront Central Suite

  • Ocean view
  • 155 sq m
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

View all photos for Oceanfront King Accesible

Oceanfront King Accesible

Oceanfront King Accesible

  • Ocean view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Couples

Free minibar, in-room safe, desk, blackout curtains

Oceanfront Couples

  • Ocean view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront King

Free minibar, in-room safe, desk, blackout curtains

Oceanfront King

  • Ocean view
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Gala Oceanfront Suite One-Bedroom

Free minibar, in-room safe, desk, blackout curtains

Gala Oceanfront Suite One-Bedroom

  • Ocean view
  • 86 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse-Suite Two-Bedroom

Free minibar, in-room safe, desk, blackout curtains

Penthouse-Suite Two-Bedroom

  • Ocean view
  • 168 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Similar properties

Aerial view

Moon Palace Cancun - All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.1 out of 5, Very good, (2701)
The price is AU$621
for 1 room
includes taxes & fees
9 May - 10 May
Moon Palace Cancun - All Inclusive

About the area

Cancun

Located in Cancun, AVA Resort All Oceanfront - All Inclusive is within a 15-minute drive of Riviera Cancun Golf Resort and Delfines Beach. .This all-inclusive resort is 8 mi (12.8 km) from Moon Palace Golf Club and 9.7 mi (15.7 km) from La Isla Shopping Mall.
View more Resorts in CancunOpens in a new window

What's nearby

  • Ventura Park Cancun - 5 min drive - 1.9 km
  • Riviera Cancun Golf Resort - 8 min drive - 2.9 km
  • Delfines Beach - 12 min drive - 8.9 km
  • Xoximilco - 13 min drive - 10.6 km
  • Moon Palace Golf Club - 17 min drive - 12.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 15 min drive

Restaurants

  • ‪Lobby Bar - ‬19 min drive
  • ‪Grand Lobby Bar - ‬18 min drive
  • ‪Grand Central Buffet - ‬19 min drive
  • ‪Momo teppanyaki Resturant - ‬19 min drive
  • ‪The Grill - ‬20 min drive

About this property

AVA Resort All Oceanfront - All Inclusive

Luxury resort on the beach, with 6 outdoor pools
AVA Resort All Oceanfront - All Inclusive offers 1622 air-conditioned accommodations, which are accessible via exterior corridors and feature outdoor private hot tubs and tablet computers. 65-inch LED televisions come with cable channels and pay movies. Espresso makers and free minibar items are provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, and hair dryers.

This Cancun resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and safes, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Wellness has 10 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Make yourself at home in one of the 1622 air-conditioned rooms featuring outdoor private hot tubs and LED televisions. Cable programming and tablet computers are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free international calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor swimming pools, a nightclub, and a complimentary water park. This resort also features complimentary wireless internet access, concierge services, and an arcade/game room.
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the resort's 14 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Wind down with a drink at one of the 4 bars/lounges or 2 poolside bars. A complimentary full breakfast is served daily from 7:00 AM to noon.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this resort consist of a conference center and meeting rooms. Free valet parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and noon.
AVA Resort All Oceanfront - All Inclusive has 14 restaurants on site.
Late night fare is available from 24-hour room service.

All-inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered valet parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to noon
  • 14 restaurants
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges

Things to do

  • 18-hole adjacent golf course
  • 5 outdoor pickleball courts
  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Paddleboard
  • Shopping centre

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Area rugs in public areas
  • No lift
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch LED TV with cable channels
  • Pay films
  • Tablet computer

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and outdoor lighting

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

AVA Resort All Oceanfront - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 98 out of 207 reviews
Rating 8 - Good. 48 out of 207 reviews
Rating 6 - Okay. 23 out of 207 reviews
Rating 4 - Poor. 16 out of 207 reviews
Rating 2 - Terrible. 22 out of 207 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

TaiRance

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was overcharged, had roaches, flooding closed services, misguided information etc
Stayed 7 nights in Dec 2024

6/10 Okay

Leslie

Disliked: Property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Luong

Stayed 2 nights in Jan 2025

8/10 Good

Khuyen

Stayed 2 nights in Jan 2025

8/10 Good

Lily

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great for families. Amazing kids club! But hopefully they can staff more this way more kids can book and go.
Stayed 5 nights in Jan 2025

8/10 Good

Matt

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice property. It's a new resort and they are still ironing out the glitches. The interior felt a bit dark but it's new and beautiful. I liked the French restaurant a lot but the others were just okay.
Stayed 4 nights in Jan 2025

6/10 Okay

Xiaodong

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Poor food choices, very unorganized operation from checkin, room service to pool side service.
Stayed 5 nights in Dec 2024

4/10 Poor

Jenna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is brand new and has nice amenities. However, the hotel is lacking enough staff, making service terrible. Also, room service never arrived, and was basically told ‘oh well.’
Stayed 3 nights in Dec 2024

10/10 Excellent

Brett william, Lexington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic.
Stayed 5 nights in Dec 2024

10/10 Excellent

Brett w, Lexington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ava was great for us. We are a family of 4. 17 year old daughter and 11 year old son. We were there for 6 days. Taco stand was the best. The workers were so full of life. The pool service was great once we were established with server. Food at dinner was excellent. Service was awesome. Pool was cool but refreshing. The obstacle course was the kids go to everyday. Rooms were awesome view and clean. Room service was awesome and kids loved it. We will go back.
Stayed 1 night in Jan 2025

8/10 Good

RyAnn, Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time at this resort. This was a last minute solo trip and I had a great time relaxing, reading, walking along the beach every morning, watching the sunrises, lounging in the pool. The only thing is you need to make your dinner reservations immediate upon checking in as they fill up fast. I was only able to get my desired restaurant one of the nights I was there. The other nights I did the Buffett (which was still good) and room service. I enjoyed my 90 minute massage so check out the spa if you want more relaxation. I plan to return later this year with some friends.
Stayed 3 nights in Jan 2025

2/10 Terrible

Sergey

Two dead Cockroaches in the room. Hotel did not clean it and left it there for the entire day
Stayed 6 nights in Jan 2025

6/10 Okay

Traci

Liked: Cleanliness
Stayed 11 nights in Dec 2024

4/10 Poor

BABAK

Stayed 5 nights in Dec 2024

8/10 Good

Donnie

Liked: Cleanliness, staff & service
This is still a fairly new resort. Upon completion it will be really nice. It would be nice to have more things for teens to do outside. Most of the activities are for children. We had great poolside service.
Stayed 7 nights in Dec 2024

4/10 Poor

Ping

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Our experience was tarnished during our visit to Veranda Italian Restaurant two nights before our departure. This incident left us deeply disappointed and overshadowed the otherwise positive aspects of our stay. We arrived at Veranda at our reserved time. Despite waiting for over ten minutes, no server approached us to provide water or menus. Initially, I assumed the restaurant was busy, but upon looking around, I noticed several empty tables and staff setting nearby tables. They showed no intention of serving us. After another few minutes, I called the hostess over to express my concern. She apologized and directed a nearby waiter to attend to us. The sever brought menus and took our order for pizza, seafood pasta, orange juice, and wine. However, after delivering our food, he made no further efforts to serve us. Throughout the meal, I noticed the waiter providing attentive service to caucasian and local guests while completely ignoring us. I tried to call him multiple times, even waving to get his attention, but he deliberately avoided eye contact. This behavior was humiliating, and it became evident that we were being discriminated against because of our ethnicity. Feeling frustrated and unwelcome, my family and I left the restaurant without finishing our meal. The distress from this incident disrupted our sleep, and the next day, our pre-booked a fishing trip was ruined as we felt unwell throughout.
Stayed 6 nights in Dec 2024

10/10 Excellent

Rocio L Herrador de, ASHBURN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

DAVID

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very under staffed. Dinner reservations were very late, between 8-9pm. This was due to being understaffed. Resort is clean and beautiful. The water bouncy obstacle was very disorganized.
Stayed 6 nights in Dec 2024

2/10 Terrible

Luis

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They didn’t clean my room I have to call at 7pm for someone to clean plus the person show up and didn’t leave towels not even clean the floor and the bed was horrible. So far to eat in restaurants that hotel is only good for young people #•the beds by the pool you have to rent out and is not enough chairs by the beach. Beach was so dirty
Stayed 10 nights in Dec 2024

6/10 Okay

Kevin, Surprise

Travelled with family
Disliked: Staff & service
Nice hotel it’s not finished yet too far from everything else and they don’t offer free transportation to and from the airport which is 5 miles away. You can either pay $66 for shuttle or $50 for a taxi.
Stayed 5 nights in Dec 2024

2/10 Terrible

afsaneh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Dustin

Liked: Property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2024

2/10 Terrible

Alnoor

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

Joshua

Travelled with family
Liked: Cleanliness
Very little to do at the resort after 6 PM
Stayed 5 nights in Dec 2024