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Adhara Hacienda Cancun

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Adhara Hacienda Cancun

LCD TV
Point of interest
Garden
Point of interest
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Pool
    Pool
  • Housekeeping
    Housekeeping

Explore the area

Map
Av. Carlos Nader, Lotes 1,2,3, Cancun, QROO, 77500
  • Mercado 23
    7 min walk
  • Benito Juarez Municipal Building
    10 min walk
  • Las Palapas Park
    13 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    21 min drive

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Executive Floor

In-room safe, desk, laptop workspace, iron/ironing board

Room Executive Floor

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Cancun

With a stay at Adhara Hacienda Cancun, you'll be centrally located in Cancun, a 7-minute walk from Mercado 23 and 10 minutes by foot from Benito Juarez Municipal Building. .This family-friendly hotel is 0.8 mi (1.3 km) from Las Palapas Park and 1.2 mi (1.9 km) from Puerto Cancun Golf Course.

What's nearby

  • Mercado 23 - 7 min walk - 0.6 km
  • Benito Juarez Municipal Building - 10 min walk - 0.9 km
  • Las Palapas Park - 13 min walk - 1.1 km
  • Plaza 28 - 3 min drive - 2.4 km
  • Puerto Cancun Marina Town Center - 4 min drive - 3.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪La Suegra - ‬8 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Taqueria Coapenitos - ‬4 min walk
  • ‪Ty-Coz - ‬8 min walk
  • ‪Yamamoto - ‬8 min walk

About this property

Adhara Hacienda Cancun

Family-friendly Cancun hotel in Downtown Cancun with free parking
Adhara Hacienda Cancun offers 174 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 174 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities including a 24-hour health club and an outdoor pool. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.
Grab a bite to eat at El Alhena, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
El Alhena - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
El Patio - This poolside bar serves light fare only.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Return airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 220-220 for adults and MXN 220-220 for children
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • El Alhena
  • El Campanario
  • El Patio

Things to do

  • 24-hour health club
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 180 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 220 to 220 for adults, and MXN 220 to 220 for children
  • Rollaway bed fee: MXN 180 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Hacienda Cancun
Radisson Hacienda
Radisson Hacienda Cancun
Radisson Hotel Cancun
Radisson Hotel Hacienda
Radisson Hotel Hacienda Cancun
Cancun Radisson Hacienda
Radisson Cancun
Adhara Hacienda Cancun Hotel
Adhara Hacienda Hotel
Adhara Hacienda Cancun
Adhara Hacienda
Adhara Hacienda Cancun Hotel
Adhara Hacienda Cancun Cancun
Adhara Hacienda Cancun Hotel Cancun

Adhara Hacienda Cancun Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 377 out of 774 reviews" "
Rating 8 - Good. 267 out of 774 reviews" "
Rating 6 - Okay. 89 out of 774 reviews" "
Rating 4 - Poor. 23 out of 774 reviews" "
Rating 2 - Terrible. 18 out of 774 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, loved the firm mattresses and fantastic breakfasts
Stayed 3 nights in Aug 2024

6/10 Okay

esther

Travelled with family
Disliked: Staff & service, amenities
No actual restaurant as advertised, certain staff were unfriendly and uninviting. Pool was fine as was room upkeep. More water should have been provided to guests without charge.
Stayed 7 nights in Jul 2024

8/10 Good

Lisa

Travelled with family
Liked: Amenities, property conditions & facilities
We overall loved our stay here. Pool was great, rooms too. Excellent room cleaning though we had to request 3rd towels/water/cup/glass for the three of us. Restaurant was great at breakfast but only served poolside food for lunch and dinner. Our first impression was that front staff are rude and not welcoming. Didn’t matter in the end as others were very helpful. Lots of pool Towels available. We liked being able To walk to ADO bus station and local restaurants too. I would stay here again hoping the front staff can match the fine quality of the rest of the hotel.
Stayed 5 nights in Jul 2024

2/10 Terrible

Adrian

Stayed 1 night in Jul 2024

10/10 Excellent

Mariela, BROOKLYN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to public transportation
Stayed 1 night in Jul 2024

10/10 Excellent

Marcela

Stayed 2 nights in Jul 2024

6/10 Okay

Marlo, Henderson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No towels available. At. All. Found this out after we checked in and wanted to take our showers before headed back to USA the following morning. Screaming and yelling kids until 10pm was… fun? We think the only reason it stopped was due to a quick rainstorm. Then at 8am the next day we heard singing/music and what seemed like all the furniture in the room above us dragged around and around for 45 minutes. For a 1 night stay due to having to stay an extra day (Thanks Hurricane Beryl) at least the bed was comfortable although would’ve liked to sleep in until at least 8:30am. B’Fast was the highlight of the stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Omar, Toronto

Stayed 3 nights in Jun 2024

10/10 Excellent

Kangho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & Safe, I will come back to next time
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Business traveller
Liked: Property conditions & facilities
Two days in Cancun
Good hotel, The bed was too hard. Also, The restaurants men needs to be a little more expanded. Breakfast was good. The luncheon dinner part of it was the limited menu because weather was pouring rain. It wasn’t easy to go out and find another place to eat. Location was good for me. It was near my office.
Stayed 2 nights in Jun 2024

8/10 Good

maria

Stayed 1 night in Jun 2024

10/10 Excellent

Vladimir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Vladimir

Business traveller
Stayed 1 night in Jun 2024

8/10 Good

Jorge, Hialeah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property needs improvement in the area of front desk customer service
Stayed 6 nights in Jun 2024

8/10 Good

John

Liked: Cleanliness, staff & service
Outstanding buffet breakfast in restaurant which is otherwise closed. Lunch and dinner can be ordered from the poolside bar but a limited menu. Bar has only three beers, all in cans. Room: no fridge, poor lighting, comfy bed, no manual for TV. Good little gym.
Stayed 3 nights in Jun 2024

2/10 Terrible

Karim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Lucas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful old Spanish style hotel very beautiful abba amazing staff not far from the downtown strip. Amazing pool and swim up bar rooms were great as well. Are flight got canceled for two days and they really took care of us like family!
Stayed 1 night in May 2024

10/10 Excellent

Stefan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, excellent location and facilities. Really enjoyed our stay!
Stayed 1 night in May 2024

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I give them 3 star
The hotel is clean, comfortable and friendly. Conveniently located a few minutes from the beach, with very good free breakfast.Their restaurant food is not good. We received more service and originality from street vendors. The hotel's nachos reminder me of Cheez Whiz. Other menu items were equally poor.
Stayed 2 nights in May 2024

10/10 Excellent

Oscar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite hotel in Cancun. Breakfast buffet is excellent. Nice pool with a bar. Many amenities and a great price.
Stayed 2 nights in May 2024

10/10 Excellent

Gail

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time; nice room with a small fridge, a wonderful breakfast buffet, good coffee, and the pool was lovely. Staff were amazing.
Stayed 3 nights in Apr 2024

10/10 Excellent

Glenn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice! I would stay here again
Stayed 4 nights in Apr 2024

10/10 Excellent

Sandra N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the security, not letting someone just come up to my room without my knowledge. Loved the breakfast. Really nice being able to order food any time of day.
Stayed 8 nights in Apr 2024

10/10 Excellent

Fahmi, Sterling Hts.

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 5 nights in Apr 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good may just a little more variety on the breakfast menu it gets boring after couple days
Stayed 2 nights in Apr 2024