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Casa Turquesa - Near Luxury Avenue Shopping Mall

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Turquesa - Near Luxury Avenue Shopping Mall

Outdoor pool, pool umbrellas, pool loungers
Interior
Royal Suite
Presidential Suite, 2 Bedrooms, Ocean View | Living room
King Suite Ocean View

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Barbecue grill
    Barbecue grill
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Housekeeping
    Housekeeping

Explore the area

Map
Cancun, QROO
  • Kukulcan Plaza Shopping Mall
    2 min walk
  • Luxury Avenue Shopping Mall
    2 min walk
  • Marlin Beach
    8 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    20 min drive

Room options

View all photos for King Suite Ocean View

King Suite Ocean View | View from room

King Suite Ocean View

  • Studio
  • Ocean view
  • Sleeps 4

View all photos for Presidential Suite

Presidential Suite | Living area

Presidential Suite

  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 Queen Bed and 2 King Beds

View all photos for Suite, Garden View

Suite, Garden View

Suite, Garden View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Suite

In-room safe, individually decorated, individually furnished

Royal Suite

  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Honeymoon Suite

In-room safe, individually decorated, individually furnished

Honeymoon Suite

  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

In-room safe, individually decorated, individually furnished

Standard Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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for 1 night
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About the area

Cancun

With a stay at Casa Turquesa - Near Luxury Avenue Shopping Mall in Cancun (Zona Hotelera), you'll be within a 5-minute drive of La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. .This beach aparthotel is 2.8 mi (4.4 km) from Iberostar Cancun Golf Course and 4.3 mi (7 km) from Delfines Beach.
View more Aparthotels in CancunOpens in a new window

What's nearby

  • Kukulcan Plaza Shopping Mall - 2 min walk - 0.2 km
  • Marlin Beach - 8 min walk - 0.7 km
  • Cancun Interactive Aquarium - 17 min walk - 1.5 km
  • La Isla Shopping Mall - 17 min walk - 1.5 km
  • Aquaworld - 4 min drive - 3.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪La Veranda - ‬7 min walk
  • ‪El Fish Fritanga - ‬10 min walk
  • ‪Ilios Restaurant - ‬12 min walk
  • ‪Taboo Cancun - ‬18 min walk
  • ‪Hacienda Sisal - Mexican Restaurant Cancun - ‬5 min walk

About this property

Casa Turquesa - Near Luxury Avenue Shopping Mall

Ocean-view aparthotel with a swim-up bar, near La Isla Shopping Mall
Casa Turquesa - Near Luxury Avenue Shopping Mall offers 30 air-conditioned accommodations with safes and bathrobes. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Cancun aparthotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include an outdoor pool.
Make yourself at home in one of the 30 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and blackout drapes/curtains.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This Beaux Arts aparthotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at El Mirador, a poolside restaurant which features a garden view. You can also stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
El Mirador - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Celebrity - Onsite restaurant. Open daily.
Pool Bar - This bar is located by the pool. Open daily.
Room service (during limited hours) is available.

Languages

Catalan, English, French, Portuguese, Spanish

Property amenities

Beach

  • On the beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Sunloungers
  • Umbrellas

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Limited on-site parking
  • On-site parking includes off-street options
  • Car recommended

Family friendly

  • Children stay for free (see details)

Restaurants on site

  • El Mirador
  • Celebrity
  • Pool Bar

Dining

  • Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: MXN 150-380 for adults and MXN 80-200 for children
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Rainfall shower head
  • Hairdryer
  • Soap
  • Free toiletries
  • Shampoo
  • Towels provided
  • Toilet paper
  • Dressing gowns

Living spaces

  • Library

Entertainment

  • 42-inch flat-screen TV with satellite service
  • Piano

Outdoor areas

  • Terrace
  • Barbecue

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lifts
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Guidebooks/recommendations
  • Phone
  • Luggage storage
  • Blackout curtains
  • Iron/ironing board (on request)

Location highlights

  • Near the ocean
  • Near the sea
  • On the waterfront
  • In the shopping district
  • In the entertainment district

Things to do

  • Outdoor pool access neaby
  • Theme parks nearby
  • Golf nearby

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 30 rooms
  • 4 floors
  • 1 building
  • Built in 1991
  • Beaux Arts architecture

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 380 for adults, and MXN 80 to 200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Casa Turquesa
Casa Turquesa Cancun
Casa Turquesa Hotel
Casa Turquesa Hotel Cancun
Casa Turquesa Hotel Tulum
Casa Turquesa Tulum
Casa Turquesa

Casa Turquesa - Near Luxury Avenue Shopping Mall Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 402 out of 979 reviews" "
Rating 8 - Good. 240 out of 979 reviews" "
Rating 6 - Okay. 128 out of 979 reviews" "
Rating 4 - Poor. 97 out of 979 reviews" "
Rating 2 - Terrible. 112 out of 979 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Chayakan

Liked: Room comfort
Great location
Hotel looks nice but the bath tub are very old hard to use it .the location is great , close to everything
Stayed 1 night in Aug 2024

10/10 Excellent

Julieta

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Jul 2024

10/10 Excellent

Julieta

Liked: Cleanliness
Stayed 2 nights in Jul 2024

8/10 Good

Carie Lynn

Travelled with partner
Liked: Cleanliness
This is an older property that definitely was an amazingly resort years ago. It still has so much charm and beautiful art throughout, it just needs a little tlc. The small staff was very friendly and helpful. The checkin was the easiest ive ever had. The pool and pool area is very large and clean and overlooks some of the most beautiful beach in Cancun. Food was limited but what we had was very good and the location of the property is perfect for walking to many restaurants and shopping so you have options. For the price this property was well worth our stay, and in perfect condition i'm sure we could have never afforded staying here. So if you are not an uptight picky traveler stay here and enjoy this beautiful older property and think about the history of it and all the Hollywood celebrities that used to stay here exclusively!
Stayed 5 nights in Jul 2024

8/10 Good

jon

Liked: Cleanliness
Beautiful room, fantastic ocean view, very friendly and accommodating staff (thumbs up to Oscar, Jose and Eduardo), beautiful lobby with breathtaking art, nice pool overlooking the ocean, free parking, steps to beach. The things we didn't like were beyond control of the hotel staff. The driveway was inundated with standing water that smelled bad; walking in and out you had to circumvent the bad water and hope a car did not come by and spray you. Our room had a jacuzzi tub on the balcony. We could fill it. The hot water worked. But the jets didn't. The elevator was not working. The tennis court was not maintained.
Stayed 1 night in Jul 2024

10/10 Excellent

Nola Frances

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Pretty property, convenient to shopping and restaurants. Beautiful beach, but red flags up while there so didn’t get to swim in the ocean there. Great stay, will be back!
Stayed 4 nights in Jul 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice we had a view to the sea, free access to private beach. Beautiful pool, dining at reasonable prices.
Stayed 1 night in Jul 2024

8/10 Good

ricardo

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Location is good and very affordable noce beach in the back
Stayed 13 nights in Jun 2024

10/10 Excellent

Andrea

Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Angela

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Food, area, staff, price. I have nothing to complain. I will recommend this gem to my friends
Stayed 5 nights in Apr 2024

4/10 Poor

Sandra

Disliked: Cleanliness, amenities, property conditions & facilities
We stayed in the honeymoon suite which was very dirty. The 3 bathtubs were VERY dirty along with the floors. Speaking of floors the wood floors were unsafe as the boards were lifting. The only thing that was great was the view.
Stayed 1 night in Jun 2024

10/10 Excellent

Mayela

Liked: Cleanliness, amenities, property conditions & facilities
Great service, Great view of the sea.
Stayed 2 nights in Jun 2024

10/10 Excellent

George

Liked: Cleanliness, room comfort
Elegant And Old School Cancun
This was truly a beautiful hotel hidden away from all the hustle and bustle of the strip very quiet hotel. I felt like I was in the hotel by myself, which I love beautiful access to the beach and beautiful rooms
Stayed 1 night in May 2024

8/10 Good

Max

Liked: Cleanliness, amenities
El hotel esta bien ubicado. El hotel es seguro y eso da tranquilidad. El personal es atento y amable. Necesita tener unos updates. En terminos generales es bueno y recomendable.
Stayed 4 nights in May 2024

10/10 Excellent

John

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Fernando

Servicio excelente, la cama un poco dura para mi gusto, muy buena locación
Stayed 4 nights in May 2024

10/10 Excellent

George

Liked: Cleanliness, room comfort
Hidden Turquoise Gem
Listen, this place is not a really fancy place, but it is clean safe and it’s quiet and it’s right on the beach and it’s a few moments from everywhere. It is truly a hidden gem. The staff here is very very friendly and I just felt like I had the whole hotel to myself because there’s not so many room in the hotel so it’s like the hotel was all mine for the entire week. I was here.
Stayed 5 nights in May 2024

4/10 Poor

jinett

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

may

Travelled with partner
Disliked: Amenities
Sea view room was great. However amenities inside room is barely adequate - a pity as the hotel location is excellent.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, room comfort
Great location, very comfortable.
Stayed 2 nights in Apr 2024

10/10 Excellent

William

Liked: Room comfort
Stayed 2 nights in Apr 2024

6/10 Okay

Terrence

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel has a nice view but has had its best days in the past. Property was clean but very dated. Very low staff. The staff there was present was helpful and nice. Limited menu options.
Stayed 3 nights in Apr 2024

10/10 Excellent

Coleen, Winnipeg

Travelled with family
Liked: Cleanliness
Beautiful stylish property with artwork everywhere. Spacious clean rooms. Friendly staff especially the front desk man who checked us in. Steps to beach and grocery store 5 min walk away. Property needs a bit of a update but for the price excellent value. Beds werent great but we will stay again!
Stayed 5 nights in Apr 2024

8/10 Good

Patty

Liked: Cleanliness, amenities, property conditions & facilities
The staff was so friendly, and accommodating. I loved my stay here. I can't wait to return.
Stayed 6 nights in Apr 2024

2/10 Terrible

Derek

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I wouldn’t let my dog stay at his property. The place was filthy. Nothing in the hotel worked. There was no working water. None of the hot tubs worked. There was no concierge available. There were no available clean towels. staff was unaccommodating. There were no vending machines, no ice machines, and no real front desk staff. There was a foul smell coming out of the tub drain. The door to my hotel room shook violently when the wind blew. The elevator did not work, and we had to carry heavy luggage to the third floor.
Stayed 4 nights in Apr 2024