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Garza Blanca Resort & Spa Cancun - All Inclusive

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Garza Blanca Resort & Spa Cancun - All Inclusive

Aerial view
Aerial view
Exterior
Exterior
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • All-inclusive
  • Hot tub
  • Pool
  • Laundry
  • Gym

Explore the area

Map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400
  • Punta Sam Ferry Terminal
    9 min walk
  • Punta Sam Beach
    9 min walk
  • Mujeres Beach
    9 min drive
  • Isla Mujeres, Quintana Roo (ISJ)
    84 min drive

Room options

View all photos for Junior Suite Swim Up 1 King Bed - All Inclusive

View from room

Junior Suite Swim Up 1 King Bed - All Inclusive

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite - All Inclusive

View from room

Two Bedroom Suite - All Inclusive

  • 170 sq m
  • Lagoon view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for One Bedroom Swim Up - All Inclusive

One Bedroom Swim Up - All Inclusive | Living area

One Bedroom Swim Up - All Inclusive

  • 116 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Two Bedroom Ocean View - All Inclusive

View from room

Two Bedroom Ocean View - All Inclusive

  • 170 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Junior Suite Ocean View 1 King Bed - All Inclusive

View from room

Junior Suite Ocean View 1 King Bed - All Inclusive

  • 55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Loft - All Inclusive

Three Bedroom Loft - All Inclusive | Terrace/patio

Three Bedroom Loft - All Inclusive

  • 447 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for One Bedroom Ocean View - All Inclusive

View from room

One Bedroom Ocean View - All Inclusive

  • 116 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up 2 Queen Beds - All Inclusive

Junior Suite Swim Up 2 Queen Beds - All Inclusive

Junior Suite Swim Up 2 Queen Beds - All Inclusive

  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View 2 Queen Beds - All Inclusive

View from room

Junior Suite Ocean View 2 Queen Beds - All Inclusive

  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite 2 Queen Beds - All Inclusive

Premium bedding, down duvets, minibar, in-room safe

Junior Suite 2 Queen Beds - All Inclusive

  • 55 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite 1 King Bed - All Inclusive

View from room

Junior Suite 1 King Bed - All Inclusive

  • 55 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Ocean Front - All Inclusive

Three Bedroom Ocean Front - All Inclusive

Three Bedroom Ocean Front - All Inclusive

  • 403 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for One Bedroom Suite - All Inclusive

IPod dock

One Bedroom Suite - All Inclusive

  • 116 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Free Upgrade Mousai Cancun - All Inclusive

Free Upgrade Mousai Cancun - All Inclusive | View from room

Free Upgrade Mousai Cancun - All Inclusive

  • 88 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the area

Punta Sam

When you stay at Garza Blanca Resort & Spa Cancun - All Inclusive in Punta Sam, you'll be on the beach, within a 10-minute drive of Ultramar Ferry Puerto Juárez and Playa Mujeres Golf Club. .This all-inclusive property is 5.1 mi (8.1 km) from Isla Mujeres Ferry Terminal and 5.2 mi (8.4 km) from North Beach.

What's nearby

  • Punta Sam Ferry Terminal - 9 min walk
  • Punta Sam Beach - 9 min walk
  • Playa Mujeres Golf Club - 8 min drive
  • Isla Mujeres Ferry Terminal - 78 min drive
  • North Beach - 88 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 36 min drive

Restaurants

  • ‪Hiroshi Bar - ‬2 min walk
  • ‪Don Fernando Lobby Bar - ‬5 min drive
  • ‪Restaurant Flamingos - ‬18 min walk
  • ‪Caprichos Villa del Palmar - ‬7 min walk
  • ‪Davinos - ‬7 min walk

About this property

Garza Blanca Resort & Spa Cancun - All Inclusive

Luxury property on the beach, with 7 outdoor swimming pools
Garza Blanca Resort & Spa Cancun - All Inclusive offers 452 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, toilets with an electronic bidet, and complimentary toiletries. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include espresso makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

7 outdoor swimming pools and 3 spa tubs are on site. In addition to a children's pool, other recreational amenities include a complimentary water park and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 16 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 452 air-conditioned rooms featuring iPod docking stations and minibars. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms feature separate bathtubs and showers with rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 7 outdoor swimming pools, 3 spa tubs, and a complimentary water park. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Blanca Blue, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Blanca Blue - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar.
The Food Truck - This seafood restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
The Snack - Onsite restaurant. Open daily.
Bocados - Onsite restaurant. Open daily.
Hiroshi - Onsite restaurant. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Bartending
Cooking
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Free valet parking on site
  • On-site parking options include a carport and a garage
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Blanca Blue
  • The Food Truck
  • The Snack
  • Bocados
  • Hiroshi

Things to do

  • 7 outdoor pools
  • 3 hot tubs
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Playground
  • Shopping centre
  • Shopping
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Children's club
  • Children's pool
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Free water park access
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 16 treatment rooms
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Lift door width (centimetres): 120
  • Smooth flooring in room
  • Wheelchairs available on site

More

  • Beach towels
  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • iPod dock

Food and drink

  • Espresso maker
  • Griddle
  • Minibar

More

  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a security system and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Villa Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Palmar Cancun Beach Spa Playa Mujeres
Resort Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Villa Del Palmar Cancun Beach Resort Spa Playa Mujeres
Playa Mujeres Villa Del Palmar Cancun Beach Resort Spa Resort
Villa Palmar Cancun Beach Resort Spa
Villa Palmar Cancun Beach Spa
Resort Villa Del Palmar Cancun Beach Resort Spa
Palmar Cancun Spa Mujeres

Garza Blanca Resort & Spa Cancun - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 639 out of 888 reviews" "
Rating 8 - Good. 128 out of 888 reviews" "
Rating 6 - Okay. 54 out of 888 reviews" "
Rating 4 - Poor. 32 out of 888 reviews" "
Rating 2 - Terrible. 35 out of 888 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Dixania

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 3 nights in Aug 2024

10/10 Excellent

Milqueza, Bronx

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful and modern property. The staff was friendly and courteous. Our butler Yuris was excellent and made our stay enjoyable. Yuris was readily available to answer any question or fullfill our needs. This trip was to celebrate my husband’s birthday. He didn’t want any attention or birthday singing at the restaurants. Yuris and Josua surprised him with balloons, a bottle of champagne and a small birthday cake when we came back to our room from a day in the pool! Martin was also very helpful with chairs around the pool every morning. All the waiters around the main pool and the restaurants were super friendly and ensured our glasses were full at all times! Highly recommend this hotel if you want a luxurious getaway.
Stayed 4 nights in Aug 2024

10/10 Excellent

Harith

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pretty nice resort
Stayed 7 nights in Aug 2024

10/10 Excellent

Miguel De

Stayed 4 nights in Aug 2024

8/10 Good

Shirley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and friendly staff.
Stayed 4 nights in Aug 2024

10/10 Excellent

Agnieszka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern with spectacular service
Stayed 6 nights in Aug 2024

10/10 Excellent

Alejandro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect vacation for couples
Stayed 4 nights in Aug 2024

8/10 Good

Ann

Stayed 5 nights in Aug 2024

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Zane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Samir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A new breed of all-inclusive resort My wife and I just came back from a 6 day stay at the Garza Blanca Cancun to celebrate our anniversary. We absolutely loved it! I booked through Expedia and before getting to the resort I decided to be proactive and email the property to get more information about certain amenities and make reservations to the different restaurants available. I got a super fast reply from their representative named Isabela Sibaja explaining all my inquiries and doubts. She also helped me make reservations to restaurants on all the days I was staying with them. It was an effortless endeavor. From this email exchange with Ms. Sibaja I had a great feeling that we would be in good hands while vacationing at the Garza Blanca. They did not disappoint! My stay exceeded my expectations. From check in I felt like Garza Blanca rolled out the red carpet for us. Welcome drink and all, the check in was easy. I should highlight the service of Fernanda and Faby from the front desk who were amazing while dealing with us. After check in we were introduced to a gentleman named Arcos who was our personal concierge to help and guide us during our stay. Arcos was amazing and prompt in making himself available and letting us know of activities around the resort daily among other things. Arcos showed us the way to our room and explained how things worked around the room (a/c system, automatic shades, etc). Upon entering our room there was champagne, flutes and a happy annive
Stayed 5 nights in Aug 2024

10/10 Excellent

Maritza

Stayed 4 nights in Jul 2024

10/10 Excellent

Kim-Chau, Issaquah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 4 nights in Aug 2024

10/10 Excellent

Subarna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Francisca Libia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Garza Hotels are excellent. We stayed at the Cabo property last January which prompted us to choose the same hotel in Cancun - Glad we did so as the standards of service, amenities are the same. I would say Cancun wins only because the Caribbean ocean is warmer. We booked the one bedroom suite, I asked them to put us on a quieter corner which they obliged. The room was well stocked and replenished everyday. The housekeeping is on the ball and kept everything tidy day and night. The service provided in all dining amenities didn't fall short, staff is courteous and quick to turn around orders. I couldn't be more satisfied with our time at the Garza. I see a few reviews talking about slow service which I read from a different perspective - If you decide to book a vacation at the peak of the season, you should allow a bit of grace and expect service may get delayed like in any other situation with the same circumstances. I also noticed some guests treating staff poorly. It doesn't matter if you paid/how much you paid for the service, a "please" and "thank you" is also expected. Garza has a wide food selection catering for every dietarian need - then there are some reviews saying they got sick with the food served. Let's be honest:Did you get sick because of the food or did you over ate or ate what you shouldn't ? I spent 7 days in this property with breakfast, lunch& dinner never a single issue. Hospitality is a tough business but these guys deliver. Can't wait to come back!
Stayed 7 nights in Aug 2024

10/10 Excellent

Alex Rustin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 4 nights in Aug 2024

10/10 Excellent

Kimberley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and enjoyable options in site
Stayed 4 nights in Aug 2024

10/10 Excellent

Jason

Travelled with family
Stayed 1 night in Aug 2024

10/10 Excellent

junaid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and well maintained building
Stayed 5 nights in Aug 2024

10/10 Excellent

Melissa M

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this hotel. I can’t find anything negative to say, every restaurant was Amazing, our favorite was the Blanca blue and the Italian both mangers were so nice even the waiters they did an amazing job catering to us. The swim up bar in the pool was the best part of especially if you have kids who want to have drinks every 15 mins I would like to say thank you to victor and Edwin they took care of me and family everyday at the pool! Especially my 7 year who loved to have mud slides and pina colada's. House keeper Alexandra was the sweetest person she made sure my room was kept clean everyday and made sure we had everything we needed. I do want to say the only negative thing we didn’t like it wasn’t part of the hotel but they work with the hotel is the excursion we did the (snorkeling) the experience with our tour guide was horrible she rushed the whole time in the water we barely got to experience anything we swam to the boat more than we got to look, at our we beach stop we got to jump into the water once and had to leave we spent no more than 10 mins there. I would go with another company other than Cancun adventure, oh and let me not for get that on the boat they gave my 7 year a pina colada with tequila in it which he drank half and we notice it when he gave us the cup that we smelled it was so strong when we said something we were told oh now he’ll go to sleep early! But other than that we can’t wait to go back and enjoy the resort!!!!
Stayed 7 nights in Aug 2024

10/10 Excellent

Sinh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Mohan, West Caldwell

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful staff was friendly but the all-inclusive package was not great most of the stuff on the menu was an extra charge and you had to sign a receipt for everything annoying. The liquor offer is not top-shelf has to pay extra. The Butler says u could use the sister hotel next door for breakfast but it was false. I recommend moving the coffee shop from the main dining hall cause it confused a lot of patrons.
Stayed 4 nights in Aug 2024

8/10 Good

Thanh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Saly

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect getaway for families to relax and have quality time. The food and drinks were top. The staff was attentive and accommodating to our family with special needs. The hotel is sensory friendly. The staff is very professional and warm.
Stayed 7 nights in Aug 2024