Hilton Cancun Mar Caribe All-Inclusive Resort

4.5 star property

Photo gallery for Hilton Cancun Mar Caribe All-Inclusive Resort

Exterior
13 outdoor pools, pool cabanas (surcharge), pool umbrellas
On the beach, white sand, free beach cabanas, sun-loungers
Smart TV, table football
13 outdoor pools, pool cabanas (surcharge), pool umbrellas

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

Map
Boulevard Kukulcan Km 17, Zona Hotelera, Cancun, QROO, 77500

Room options

Ocean View Accessible Suite - RI Shower

  • 105 sq m
  • Sleeps 4
  • 1 King Bed

Enclave Beachfront 2 Bedroom Suite - Plunge Pool - 1Kg 2Qn 2 Mphy

  • 151 sq m
  • Beach view
  • Sleeps 8
  • 1 King Bed

Suite, 1 Bedroom, Patio (Pool)

  • 105 sq m
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Beachfront (Enclave, Plunge Pool)

  • 105 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

Enclave Beachfront 2 Bedroom Suite - 1Kg 2Qn 2 Mphy

  • 151 sq m
  • Beach view
  • Sleeps 8
  • 1 King Bed

Suite, Multiple Beds, Beachfront (Enclave)

  • 105 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Suite, 1 King Bed, Jetted Tub, Beachfront (Enclave)

  • 105 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

Enclave Beachfront Room - King Bed - Terrace

  • 41 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

Premium Ocean View Suite - 1 King 2 Murphy Beds

  • 105 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony, Ocean View

  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Ocean View (Mobility)

  • 41 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

Pool and Patio View Room - 2 Queen Beds

  • 41 sq m
  • Sleeps 3
  • 2 Queen Beds

Room, 2 Queen Beds, Beachfront (Enclave, Ground Floor)

  • 41 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Enclave Beachfront Room - 2 Queen - Terrace

  • 41 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Enclave Beachfront Room - 2 Queen - Balcony

  • 41 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Resort View Room - King Bed

  • 41 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Ocean View Room - 2 Queen Beds

  • 41 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

Enclave Beachfront 2 Bedroom Suite - Whirlpool - 1Kg 2Qn 2 Mphy

  • 151 sq m
  • Beach view
  • Sleeps 8
  • 1 King Bed

Honeymoon Suite - King Bed

  • 105 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Enclave Honeymoon Suite - King Bed

  • 105 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, Ocean View

  • 151 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

Resort View Room - 2 Queen Beds

  • 41 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Cancun

With a stay at Hilton Cancun Mar Caribe All-Inclusive Resort in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Delfines Beach and Iberostar Cancun Golf Course. .This all-inclusive property is 2.9 mi (4.6 km) from La Isla Shopping Mall and 5.1 mi (8.2 km) from Gaviota Azul Beach.

What's nearby

  • Maya Museum of Cancun - 2 min walk - 0.3 km
  • Iberostar Cancun Golf Course - 8 min walk - 0.7 km
  • Aquaworld - 18 min walk - 1.5 km
  • El Rey Ruins - 3 min drive - 2.5 km
  • Delfines Beach - 4 min drive - 3.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Starcafé Iberostar Selection Cancún - ‬19 min walk
  • ‪Hotel Emporio Cancun - ‬5 min walk
  • ‪Tun-kul - ‬7 min walk
  • ‪El Maguey, Restaurant - ‬14 min walk
  • ‪El Antiguo Laguito - ‬19 min walk

About this property

Hilton Cancun Mar Caribe All-Inclusive Resort

Luxury property on the beach, with 13 outdoor pools
Hilton Cancun Mar Caribe All-Inclusive Resort offers 540 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

13 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, The Spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
Make yourself at home in one of the 540 air-conditioned rooms featuring Smart televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 13 outdoor swimming pools, a waterslide, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mediterranean cuisine at La Luce, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the swim-up bar, or one of 4 bars/lounges.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.
La Luce - This restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Maxal - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Noriku - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Vela - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Seasalt - This poolside restaurant specializes in American cuisine and serves lunch only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 7:00 PM at scheduled times and on request
  • Free secured self parking on site
  • Free secured valet parking on site

Food and drink

  • 4 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • La Luce
  • Maxal
  • Noriku
  • Seasalt
  • Vela

Things to do

  • 13 outdoor pools
  • 24-hour gym
  • Air hockey
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 13 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • Mini-fridge
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (100 centimetre wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 80 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 300 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 25 per person (roundtrip)
  • Airport shuttle fee per child: USD 25 (roundtrip), (up to 15 years old)
  • Pet fee: USD 80 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Property Registration Number ORC180608L73

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Royal Uno All Inclusive Resort Spa
Hilton Cancun Mar Caribe All Inclusive Resort
Hilton Cancun Mar Caribe All-Inclusive Resort Cancun

Hilton Cancun Mar Caribe All-Inclusive Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1487 out of 2519 reviews
Rating 8 - Good. 566 out of 2519 reviews
Rating 6 - Okay. 265 out of 2519 reviews
Rating 4 - Poor. 109 out of 2519 reviews
Rating 2 - Terrible. 92 out of 2519 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Johnson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

HASSAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Jeri

Stayed 4 nights in Nov 2024

10/10 Excellent

Zaira Cristal Olivo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Subramanya

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
We booked sea facing room with enclave for 4 nights, due to connecting flight delay we could not arrive on the day, I called the reservation and talked to couple of people to request to move our stay by one day. After couple of call Mr. Hugo told me he would honor the request if I email explaining the flight issue. After his promise I moved my return flight date by one day. After changing flight they said they do not honor. As I had booked on Expedia, the Expedia agent tried to help us with no luck. I had to book another hotel for one night. If they hadn’t promised that they would honor my request I would not have changed my flight. I lost almost $1500 as a result of all these. The second issue was that they gave a sea facing room with good balcony, but the room size was very small. With 4 people the room was smaller than some of the cheap airport hotels. The third issue is- the first day the restaurant in the resort said they need us to reserve as it was Christmas Eve. They also told there is no reservation required following days. When we arrived on 26 th night they again told the reservation is accepted for enclave members. That info was not given to us when we checked in. We also had enclave rooms. Except for the beautiful beach the other things were very ordinary. I would not recommend this resort.
Stayed 4 nights in Dec 2024

10/10 Excellent

Guihua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

6/10 Okay

Krishnaratna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff but help with lot of limitations. Booked a premium ocean view room but was provided one by the kids’ pool which was very noisy. Not what was shown in the pictures while I booked.
Stayed 5 nights in Dec 2024

8/10 Good

Daven L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property for all inclusive. Food quality could be better. We went during Christmas with a family of 18. The resort could use another coffee / ice cream cafe and better quality food in all the dining options. The staff were super friendly and accommodating.
Stayed 7 nights in Dec 2024

10/10 Excellent

Tanmoy

Stayed 5 nights in Dec 2024

6/10 Okay

AARON ALBIN

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel and views from our room were stellar. Room service was also very fast. We knew going in that this was peak season and would be busy, but did not expect the lack of food options. As there are no longer any reservations, besides one for the live hibachi at Noriku that you must be onsite to make (you cannot if you go on one of the day-long excursions from Thomas Cook though, so beware of that as well). Every lunch and dinner you end up in a long, long, long line. Then, at least for us, when we eventually got to eat, the waitstaff either forgot part of our order, or the difference between what was written on the menu and what arrived in front of us was stark. French onion soup, on the menu has a crouton and gruyere cheese, when arrived no crouton or cheese and for some reason had a single green bean in it. When asking the waiter where the crouton and cheese were, he confidently stated that they weren't normally added. The loaded baked potato that has crema (sour cream) and butter. The filet steak that was 2 NY strip steaks on top of each other (we ordered 4 filets for our family of 4, 3 were thick cut filet steaks, cooked very well... 1 was a ny strip that was folded over on itself and cooked medium well). That was after having to wait 3 hours to get in. The restaurant manager even remarked as we were leaving that "the hotel is oversold, that is why things are like this", pointing out the hotel manager as being at fault. Not a good service experience.
Stayed 3 nights in Dec 2024

10/10 Excellent

Boram

Stayed 3 nights in Dec 2024

10/10 Excellent

Rajashekar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really courteous and helpful. Location Zona hotelera is most happening place in terms of Malls, Ocean-view restaurants, Marinas etc.
Stayed 4 nights in Dec 2024

2/10 Terrible

sridhar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
House keeping was horrible - would not clean rooms properly which did not change after several request. Front desk was not helpful enough - it took 3 days and several complaints to act on. Buffet breakfast would take 1 hr waiting in line to get a table and then 20 minutes to get an omelette . Property was oversold and yet they did not bother to have more breakfast buffet options . Any dinner needed one to stand in line 30 mts before opening to get reservation for that day . Mexican food restaurant was average !!! Never again in my life I will stay or recommend this property to even my enemies . Expedia should remove this property from your site to save your reputation.
Stayed 6 nights in Dec 2024

8/10 Good

Arulseelan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay at the Hilton All Inclusive Mar Caribe resort. We enjoyed the various services and families with kids will really find the options available very handy. The hotel was clean and safe. The personnel were very helpful. It was a crowded holiday week and the only downside was the long wait lines for the restaurants especially without the option to reserve a seating, we often had to wait for an hour for a table. The private beach access with lifeguards was super cool. The water was warm in the pools and the bar and food beside the pool and beach made us enjoy the sun and water uninterrupted. We opted for the tours and transportation provided by Thomas Moore travels and I found them to be reliable, timely and very helpful. Overall, a very relaxing vacation.
Stayed 6 nights in Dec 2024

8/10 Good

MIRA B

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property is old and needs renovation. The food is okay don’t expect anything special the lines to be seated can be long and the wait too in high season .
Stayed 4 nights in Dec 2024

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay, modern, lovely room. Excellent staff and service. Would definitely go again
Stayed 6 nights in Dec 2024

2/10 Terrible

Meytal

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Disappointing Experience - Not Recommended Our stay was extremely disappointing, with poor service from start to finish. • Room cleaning: Minimal effort—towels were replaced, but rooms weren’t cleaned properly, and supplies weren’t refilled. • Staff attitude: Hostesses were rude and unhelpful, often ignoring or skipping us in line at the buffet. • Buffet and restaurants: Long, frustrating lines. Restaurants were impossible to access at normal hours, and food quality was poor with many items missing. The only redeeming feature was the beach. Otherwise, everything about this hotel felt mismanaged and subpar. For the price we paid, this was unacceptable. I won’t stay at a Hilton property again and don’t recommend this hotel to anyone.
Stayed 6 nights in Dec 2024

10/10 Excellent

Suyoto

Stayed 3 nights in Nov 2024

8/10 Good

Munjal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enclave beachfront rooms had amazing views of the Caribbean Sea! Beautiful white sand beach. Not too crowded. It’s hard to sometimes find a shaded beach chair but eventually we found good spots each day. Food was so so, very few options for vegetarians. And long wait times for the all inclusive restaurants. Room dining is decent especially breakfast.
Stayed 5 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Binglong

Travelled with family
Liked: Cleanliness, property conditions & facilities
The food service is not good. Long line waiting
Stayed 4 nights in Dec 2024

8/10 Good

Hao

Stayed 4 nights in Dec 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and facilities were vey nice. The food options were limited but decent. The beach was awesome!
Stayed 6 nights in Dec 2024

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great the staff the food the service the events for the guests the whole experience was great
Stayed 5 nights in Dec 2024

10/10 Excellent

Yuriy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time at this resort and it was just as good as our first time. Recommended for families with kids
Stayed 14 nights in Nov 2024