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Hilton Garden Inn Cancun Airport

3.5 star property

Photo gallery for Hilton Garden Inn Cancun Airport

Exterior
Premium bedding, minibar, in-room safe, desk
Exterior
Restaurant
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Room service

Explore the area

Map
Carr. Cancun-Chetumal KM. 22, Cancun, QROO, CP 77569
  • El Tinto Golf Course
    ‪8 min drive‬
  • Moon Palace Golf Club
    ‪12 min drive‬
  • Riviera Cancun Golf Resort
    ‪12 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪11 min walk‬

Room options

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 31.31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 27.22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 67.24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Drinks & Snacks)

  • 27.22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 27.22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • 31.31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds

  • 31.31 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Cancun

With a stay at Hilton Garden Inn Cancun Airport in Cancun, you'll be within a 10-minute drive of Xoximilco and Ventura Park Cancun. .This hotel is 5.9 mi (9.5 km) from Moon Palace Golf Club and 8.8 mi (14.1 km) from Delfines Beach.

What's nearby

  • Xoximilco - 8 min drive - 7.3 km
  • Ventura Park Cancun - 8 min drive - 7.2 km
  • El Tinto Golf Course - 8 min drive - 7.8 km
  • Moon Palace Golf Club - 12 min drive - 9.5 km
  • Riviera Cancun Golf Resort - 12 min drive - 8.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 2 min drive

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪Kitchen Wolfgang Puck - ‬13 min walk
  • ‪SushiTequila - ‬14 min walk
  • ‪TGI Fridays - ‬12 min walk
  • ‪Guacamole Grill - ‬12 min walk

About this property

Hilton Garden Inn Cancun Airport

Hotel in Cancun with airport shuttle service and bars
Hilton Garden Inn Cancun Airport offers 186 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 186 guestrooms featuring minibars and LCD televisions. Cable television is provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, shopping on site, and a television in a common area.
Enjoy a meal at The Garden Grill, or stay in and take advantage of the hotel's room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:00 AM and 11:00 AM.
The Garden Grill - Onsite restaurant.
The Pool Bar - Onsite rooftop bar. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 165 per day)
  • 24-hour free return airport shuttle at scheduled times and on request
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; MXN 395 for adults and MXN 198 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Lobby Bar
  • The Garden Grill
  • The Pool Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per accommodation, per stay, plus a deposit of MXN 1500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 395 for adults and MXN 198 for children
  • Nearby parking fee: MXN 165 per day (984 ft away)
  • Pet deposit: MXN 1500 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Cancun Airport Cancun
Hilton Garden Inn Cancun Airport Hotel
Hilton Garden Inn Cancun Airport Cancun
Hilton Garden Inn Cancun Airport Hotel Cancun

Hilton Garden Inn Cancun Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1233 out of 2205 reviews
Rating 8 - Good. 501 out of 2205 reviews
Rating 6 - Okay. 222 out of 2205 reviews
Rating 4 - Poor. 125 out of 2205 reviews
Rating 2 - Terrible. 124 out of 2205 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Georgina

Stayed 1 night in Jan 2025

10/10 Excellent

Luis Manuel

Stayed 1 night in Jan 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We needed 1 night transition so we opted to stay at the airport to save on transportation costs. Great rate. Food was good and so was the ambience.
Stayed 1 night in Oct 2024

4/10 Poor

Maryna

Stayed 1 night in Jan 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay for a night or two.
Stayed 1 night in Dec 2024

2/10 Terrible

AMANDA, COLUMBUS

Stayed 1 night in Jan 2025

2/10 Terrible

Andrew, coquitlam

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Ruihai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, restrant in the hotel taste pretty good too
Stayed 1 night in Dec 2024

4/10 Poor

Atena

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed here for one night due to flight cancellation and we only had breakfast at buffet once and the staff were very rude and unhelpful, the only person who talked to us and asked how we are doing was the one making omelette, after checking out, while waiting for our transport, the front desk staff, Karen, asked for our room number 3 times, it was like we were bothering her by waiting there. So my husband and kids went outside, and she still would give me side eyes!
Stayed 1 night in Jan 2025

10/10 Excellent

Juan

Stayed 1 night in Jan 2025

10/10 Excellent

Yanavany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, but I wish there were more vegan options at the buffet.
Stayed 1 night in Jan 2025

2/10 Terrible

elena

Stayed 1 night in Jan 2025

10/10 Excellent

Martha

Stayed 1 night in Jan 2025

4/10 Poor

Deeana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Overnight near the airport

We walked in and checked in. Had 30 min to put out bags away and go to the bar for a drink. I get they can’t stay open until all hours but as a hotel next to the airport would be nice if at least food and drink until midnight. The next day I was trying to order Uber and they explained not allowed to come to hotel but not a problem at the airport. So we all walk over to the airport only to find out no Uber is “NOT ALLOWED TO COME TO THE CANCUN AIRPORT”. What terrible customer service. As we walked in the room it’s smelled like someone had been smoking in it. Disgusting. Next morning only coffee available ( coolish) you could not make any purchase from the restaurant unless you purchased the buffet for $20 USD. One thing they did have was room service until 0400 in the morning with a limited menu. But who wants to eat in a stinky room All in all won’t be booking this hotel again even if it is for one night.
Stayed 1 night in Jan 2025

8/10 Good

Alan

Stayed 1 night in Jan 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Carmen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Liam, Marion

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel and close to airport.
Stayed 1 night in Jan 2025

10/10 Excellent

Brandon, Mukilteo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, clean, easy.
Stayed 1 night in Dec 2024

2/10 Terrible

Elie

Stayed 1 night in Dec 2024

2/10 Terrible

verenisse

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities
Some ppl at the hotel part of the staff were impolite
Stayed 1 night in Jan 2025

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to book an earlier flight from US on short notice prior to our previously schedule resort trip. Place was great. Closest you can get to airport and quiet despite location. Pool was great and service was top notch. We ate at the restaurant and grabbed a few drinks at hotel and pool bar. We grabbed the shuttle from the airport via WhatsApp and they arrived promptly.
Stayed 1 night in Jan 2025

10/10 Excellent

cynthia, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jan 2025

8/10 Good

michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024