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Hilton Garden Inn Cancun Airport

3.5 star property

Photo gallery for Hilton Garden Inn Cancun Airport

Exterior
Reception
Premium bedding, minibar, in-room safe, desk
Exterior
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Breakfast available
  • Bar
  • Pool
  • Room service
  • Housekeeping

Explore the area

Map
Carr. Cancun-Chetumal KM. 22, Cancun, QROO, CP 77569
  • Xoximilco
    ‪8 min drive‬
  • Moon Palace Golf Club
    ‪12 min drive‬
  • Riviera Cancun Golf Resort
    ‪12 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪11 min walk‬

Room options

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 31.31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 27.22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 67.24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Drinks & Snacks)

  • 27.22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 27.22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • 31.31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds

  • 31.31 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Cancun

With a stay at Hilton Garden Inn Cancun Airport in Cancun, you'll be within a 10-minute drive of Xoximilco and Ventura Park Cancun. .This hotel is 5.9 mi (9.5 km) from Moon Palace Golf Club and 8.8 mi (14.1 km) from Delfines Beach.

What's nearby

  • Xoximilco - 8 min drive - 7.3 km
  • Ventura Park Cancun - 8 min drive - 7.2 km
  • El Tinto Golf Course - 8 min drive - 7.8 km
  • Moon Palace Golf Club - 12 min drive - 9.5 km
  • Riviera Cancun Golf Resort - 12 min drive - 8.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 2 min drive

Restaurants

  • ‪Starbucks - ‬12 min walk
  • ‪Kitchen Wolfgang Puck - ‬13 min walk
  • ‪SushiTequila - ‬14 min walk
  • ‪TGI Fridays - ‬12 min walk
  • ‪Guacamole Grill - ‬12 min walk

About this property

Hilton Garden Inn Cancun Airport

Hotel in Cancun with airport shuttle service and bars
Hilton Garden Inn Cancun Airport offers 186 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 186 guestrooms featuring minibars and LCD televisions. Cable television is provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, shopping on site, and a television in a common area.
Enjoy a meal at The Garden Grill, or stay in and take advantage of the hotel's room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:00 AM and 11:00 AM.
The Garden Grill - Onsite restaurant.
The Pool Bar - Onsite rooftop bar. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 165 per day)
  • 24-hour free return airport shuttle at scheduled times and on request
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; MXN 395 for adults and MXN 198 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Lobby Bar
  • The Garden Grill
  • The Pool Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per accommodation, per stay, plus a deposit of MXN 1500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 3 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 395 for adults and MXN 198 for children
  • Nearby parking fee: MXN 165 per day (984 ft away)
  • Pet deposit: MXN 1500 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Cancun Airport Cancun
Hilton Garden Inn Cancun Airport Hotel
Hilton Garden Inn Cancun Airport Cancun
Hilton Garden Inn Cancun Airport Hotel Cancun

Hilton Garden Inn Cancun Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1188 out of 2119 reviews
Rating 8 - Good. 478 out of 2119 reviews
Rating 6 - Okay. 211 out of 2119 reviews
Rating 4 - Poor. 118 out of 2119 reviews
Rating 2 - Terrible. 124 out of 2119 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

MIGUEL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Geetanjalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was exceptional. However, all the reviews about being able to walk is not very clear. Let me explain. You are indeed able to walk from the airport to the hotel, but, only from terminal 3. The other terminals do not have exits for pedestrian traffic. The taxis will charge you 60 USD to the hotel which is a 6 min drive. Please call an UBER that will meet you at the friends and family pickup area, which is much cheaper or use the hotel shuttle at pick area 110 for free. Ok, now that is out of the way, the hotel is great. The food from the restaurant is tasty and presents well (tacos are delish). The entrance is not grand but attractive,clean, welcoming with 24hr desk service. Compliments to Hilton on the modern details in the rooms they are esthetically pleasing. I stayed in a room with king size bed with wood floors which were clean, the bed and linen were also clean and comfortable. Amenities are limited, basic. Mini fridge, water, iron, blowdryer etc...all in all I was plased with my stay. I would recommend and stay again.
Stayed 3 nights in Dec 2024

8/10 Good

Kenyon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one small gripe- the bar closed at 2200 hrs- early ? I arrived 2205 - buying a bottle of beer from the reception fridge is not quite the same .
Stayed 1 night in Dec 2024

4/10 Poor

Sherri

Stayed 1 night in Dec 2024

8/10 Good

James

Business traveller
Stayed 1 night in Dec 2024

8/10 Good

Martin

Stayed 1 night in Nov 2024

10/10 Excellent

Adrian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is excellent!
Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Meena Ketan

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall
Stayed 1 night in Dec 2024

10/10 Excellent

Ricardo, Cancún

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Joshua

My son Joshua was denied his room. I'm hoping you didn't charge his card. Please let me know. 8162131152
Stayed 1 night in Dec 2024

10/10 Excellent

J Luiz

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

8/10 Good

PRESTON

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terminal 4 is not 8 walking minutes away but all in all a good location
Stayed 1 night in Dec 2024

10/10 Excellent

Cyree

Stayed 1 night in Nov 2024

8/10 Good

Jessica

Stayed 1 night in Nov 2024

10/10 Excellent

Ana, Playa del Carmen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay if you have short time for a connection. Quite, clean and easy to reach Terminal 2 at CUN
Stayed 1 night in Dec 2024

4/10 Poor

Georgina, chino

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Front desk slow
Took a lot of time to check in. When we arrived only 1 person at front desk checking in guests, and another doing nothing to help the long line of guests waiting. He was busy doing something else in the computer. Finally he ask another person to come out and help.
Stayed 1 night in Nov 2024

10/10 Excellent

Diana

Stayed 1 night in Nov 2024

10/10 Excellent

luisa

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Rhys

Stayed 1 night in Nov 2024

6/10 Okay

Mesut

Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Nothing special and expensive for mexico
The bed was comfortable, the pool and gym were great. Staff were not very friendly, nor accommodating. There was no more conditioner in our bathroom, the walls were marked and stained in the bedroom, which was surprising for a Hilton chain. Conveniently located and shuttle is quick to the airport so it’s great for a morning flight but wouldn’t come back. Food at the restaurant was average at best and expensive and the breakfast is $19 dollars! Underwhelming overall!
Stayed 1 night in Dec 2024

8/10 Good

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024