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Hotel Capital Center

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Capital Center

Interior
Outdoor pool
Front of property
Family Room
Free daily continental breakfast

Reviews

6.2 out of 10

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included

Explore the area

Map
Marañón, Cancun, QROO, 77509
  • Plaza 28
    7 min walk
  • Las Palapas Park
    8 min walk
  • Mercado 23
    14 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    25 min drive

Room options

View all photos for Family Room

Family Room

Family Room

  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room

Junior Room

Junior Room

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Pool
Sunlight Hotel
Pool
Parking included
Free WiFi
Air conditioning
3.4 out of 5, (6)
The price is AU$106
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Sunlight Hotel

About the area

Cancun

With a stay at Hotel Capital Center in Cancun (Downtown Cancun), you'll be within a 5-minute drive of Plaza 28 and Plaza Las Americas. .This hotel is 8.8 mi (14.2 km) from La Isla Shopping Mall and 2.9 mi (4.6 km) from Ultramar Ferry Puerto Juárez.

What's nearby

  • Plaza 28 - 7 min walk - 0.6 km
  • Las Palapas Park - 8 min walk - 0.7 km
  • Benito Juarez Municipal Building - 14 min walk - 1.2 km
  • Plaza Las Americas - 4 min drive - 3.2 km
  • Puerto Cancun Marina Town Center - 5 min drive - 3.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Pescaditos - ‬3 min walk
  • ‪Cocina Libanesa Sahara - ‬7 min walk
  • ‪Carl's Jr. - ‬5 min walk
  • ‪Bao Vegan - ‬2 min walk
  • ‪100% Natural - ‬4 min walk

About this property

Hotel Capital Center

Hotel with free breakfast, a short walk to Plaza 28
Hotel Capital Center offers 15 accommodations. This Cancun hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 15 guestrooms. Complimentary wireless internet access is available to keep you connected.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.
Featured amenities include a 24-hour front desk and a safe deposit box at the front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 8:00 AM and 11:00 AM. A complimentary manager's reception is offered each day.
Hotel Capital Center has a restaurant on site.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM–11:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Tour/ticket assistance

Business services

  • Coworking spaces

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bathroom

  • Private bathroom

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators

Property is also known as

Hotel Capital Center
Hotel Capital Center Hotel
Hotel Capital Center Cancun
Hotel Capital Center Hotel Cancun

Hotel Capital Center Reviews

Reviews

6.2
Rating 10 - Excellent. 17 out of 61 reviews" "
Rating 8 - Good. 8 out of 61 reviews" "
Rating 6 - Okay. 11 out of 61 reviews" "
Rating 4 - Poor. 11 out of 61 reviews" "
Rating 2 - Terrible. 14 out of 61 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Norman R

Stayed 1 night in Jul 2024

2/10 Terrible

Jayven

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Writing this review as a FOREIGN traveler who doesn’t speak Spanish. Overall, had a terrible experience with this hotel. Our room had a horrible smell to it, even worse in the bathroom. Continental breakfast was just an open bag of cereal. Halfway through our stay our power got shut off, only to our room which was odd. Every other room had power except ours. It took the staff over 24 hours to turn our power back on. The lady at the front desk was very nice, but the rest of the staff weren’t helpful. This was also by far the noisiest hotel I’ve ever witnessed. Starting from around 2am to 10am we would just hear music and people yelling the entire time, the walls are paper thin. It was incredibly hard to even sleep. Do not recommend for travelers.
Stayed 4 nights in Jul 2024

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad experience overall
Stayed 3 nights in Jul 2024

4/10 Poor

Lizbeth

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Selected pay at hotel option and their credit card machine was down. They only took cash and said they didn’t have change either. Was also very loud in the morning and the beds were uncomfortable.
Stayed 1 night in Jul 2024

4/10 Poor

Ricardo, Medley

Travelled with family and small children
Disliked: Staff & service, amenities
the staff that welcomed us was very irresponsable, didnt know anything about our stay.
Stayed 1 night in Jun 2024

2/10 Terrible

Elsa

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
One star hotel
The other guests there seemed more like tenants than guests, yelling to each other in the hallways and having personal phone calls right outside our door. The hotel is VERY deteriorated and the bathroom was disgusting!
Stayed 1 night in Jul 2024

6/10 Okay

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty and poor breakfast
We wouldn’t stay here again. The room was spacious with good AC but it needed a very good clean! The corridors and reception area needed a clean too. The shower smelt of stagnant water. I’m not sure how frequently the pool water is changed. The breakfast was very poor with just cornflakes or choco balls with milk, a plate of watermelon and dry bread with jam. The only drink available was coffee. The positive was the location if you’re wanting to stay downtown and the price. It is cheap and you can walk to the main street and there is an outside food court of Mexican food nearby for dinner. Otherwise take an Uber elsewhere.
Stayed 3 nights in Jun 2024

2/10 Terrible

Joshua and Lydia

I can't say much about this hotel because even though we had a reservation through Expedia when we arrived at the hotel we had to sit in the lobby for about 30 minutes and were then told that they didn't have a room for us and that we should go to a different hotel about 10 minutes away. After a long day of travel, we were extremely frustrated. Thankfully the other hotel (Cancun International Suits) was very accommodating. It was a much nicer hotel, and they matched the price that was on our original reservation.
Stayed 2 nights in Jun 2024

2/10 Terrible

Sara

Disliked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Jamie

Stayed 1 night in May 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in bad condition. When you got into the room you could smell mould and the rooms were very thin, so there was a lot of noise at night from pool table upstairs and cars outside. Breakfast was coco pops or 3 pieces of sad fruit and bread
Stayed 3 nights in Apr 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 10 nights in Mar 2024

8/10 Good

Jenny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One room at the Inn
Second reservation at this hotel on this trip. They only reserved one room instead of two. This time they managed to get a second room for us. The staff was wonderful both times in trying to help us out.
Stayed 1 night in Apr 2024

2/10 Terrible

Jenny

Travelled with group
No room at the Inn
We actually had to find another hotel. Although we had a confirmed booking of two rooms, they only had one room with one bed. They were apologetic but couldn’t accommodate us, even with a confirmed booking. It was late and we were tired. The gal on duty at the time really tried to help us.
Stayed 1 night in Mar 2024

6/10 Okay

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

Samuel

Stayed 6 nights in Mar 2024

2/10 Terrible

zaida

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Smelly pillows not t clean bed sheets
Stayed 2 nights in Mar 2024

4/10 Poor

Ruth, Las vegas

Disliked: Amenities
Need a lot of mantenimiento
Stayed 1 night in Mar 2024

6/10 Okay

caren

Disliked: Cleanliness, staff & service, property conditions & facilities
la calidad de la atención no es adecuada, las zonas comunes no funcionan correctamente, ofrecen un desayuno el cual no es de buena calidad
Stayed 4 nights in Mar 2024

2/10 Terrible

ANGEL

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Services
Dirty towels, only coffee they charge all eggs, internet and tvs problems, not hot water. Bad services!!
Stayed 4 nights in Feb 2024

6/10 Okay

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😔 no tenian agua por un par de veces y la TV nunca pudimos verla pero los cuartos bien limpios y ellos muy amables
Stayed 1 night in Feb 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Security
Stayed 2 nights in Feb 2024

10/10 Excellent

Henrique

Stayed 2 nights in Feb 2024

6/10 Okay

Javier

Travelled with family
the location.
Stayed 2 nights in Feb 2024