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Hotel Colonial San Carlos Cancún Centro

2.0 star property

Photo gallery for Hotel Colonial San Carlos Cancún Centro

Reception
Reception
Front of property
Standard Room | Balcony view
Family Suite

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Cedro, Cancun, QROO, 77500
  • Las Palapas Park
    ‪8 min walk‬
  • Plaza 28
    ‪19 min walk‬
  • Puerto Cancun Marina Town Center
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 1 Large Twin Bed and 2 Double Beds

View all photos for Classic Room

Bed sheets

Classic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Bed sheets

Standard Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite

Family Suite

  • City view
  • Sleeps 4
  • 4 Double Beds

View all photos for Basic Single Room, Non Smoking, Private Bathroom

Basic Single Room, Non Smoking, Private Bathroom

Basic Single Room, Non Smoking, Private Bathroom

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Economy Room

Economy Room

Economy Room

  • Sleeps 2
  • 1 Double Bed

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About the area

Cancun

With a stay at Hotel Colonial San Carlos Cancún Centro, you'll be centrally located in Cancun, within a 5-minute drive of Plaza 28 and Ultramar Ferry Puerto Juárez. .This hotel is 8.7 mi (14 km) from La Isla Shopping Mall and 4.9 mi (7.8 km) from Langosta Beach.

What's nearby

  • Las Palapas Park - 8 min walk - 0.7 km
  • Plaza 28 - 19 min walk - 1.7 km
  • Ultramar Ferry Puerto Juárez - 5 min drive - 3.5 km
  • Cancun Mall - 5 min drive - 3.8 km
  • Puerto Cancun Marina Town Center - 6 min drive - 3.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • ‪La Suegra - ‬1 min walk
  • ‪Church's Chicken - ‬5 min walk
  • ‪El Paisano del 23 - ‬1 min walk
  • ‪Subway - ‬6 min walk
  • ‪Las Quekas - ‬5 min walk

About this property

Hotel Colonial San Carlos Cancún Centro

Hotel with a 24-hour front desk, near Plaza 28
Hotel Colonial San Carlos Cancún Centro offers 24 accommodations. 18-inch LCD televisions come with cable channels. Bathrooms include showers. Housekeeping is provided daily.
Stay in one of 24 guestrooms featuring LCD televisions. Cable television is provided for your entertainment. Bathrooms with showers are provided.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 18-inch LCD TV with cable channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Colonial San Carlos
Colonial Carlos Cancun Centro
Hotel Colonial San Carlos Cancún Centro Hotel
Hotel Colonial San Carlos Cancún Centro Cancun
Hotel Colonial San Carlos Cancún Centro Hotel Cancun

Hotel Colonial San Carlos Cancún Centro Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 40 out of 95 reviews
Rating 8 - Good. 13 out of 95 reviews
Rating 6 - Okay. 17 out of 95 reviews
Rating 4 - Poor. 10 out of 95 reviews
Rating 2 - Terrible. 15 out of 95 reviews

6.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Marisela

Liked: Staff & service
I liked that it was safe, but didn't like that it was too many stairs and no elevator.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Don’t expect any thing like the Ritz's but I tell you what… alright for the money
Stayed 4 nights in Dec 2024

10/10 Excellent

Evelyne

Stayed 5 nights in Dec 2024

2/10 Terrible

Joseph

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a scam. Avoid at all cost. It is roach infested and nothing works. If you request a refund they will curse at you. This business should be banned from Expedia immediately.

2/10 Terrible

Khateyah

Disliked: Cleanliness, staff & service, property conditions & facilities
Omg u pay for what u get It was so bad we had headache all night
Stayed 4 nights in Dec 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible chip hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the place
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Dec 2024

6/10 Okay

Bruno

Stayed 4 nights in Dec 2024

10/10 Excellent

David

Liked: Staff & service
So the place is definitely a “you get what you pay for”. Good for a low budget trip or in my case I missed my flight and it was a good option to not spend another day at the airport and not to spend a lot of money. The staff is super friendly and there’s always someone who can help you at the front desk. The place is surrounded by a lot of small local businesses so prices for food and souvenirs are significantly lower than touristic areas.
Stayed 1 night in Dec 2024

6/10 Okay

jatinder, santa clara

Travelled with partner
Liked: Cleanliness, amenities
Missing toilet seat, fan did not work, ac not working correctly, bathroom very small
Stayed 3 nights in Dec 2024

6/10 Okay

Bruno

Stayed 3 nights in Nov 2024

10/10 Excellent

Edgar

Stayed 1 night in Dec 2024

10/10 Excellent

Ricardo

Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Tadeo Yahir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 1 night in Dec 2024

10/10 Excellent

Edgar

Stayed 1 night in Dec 2024

10/10 Excellent

Edgar

Stayed 1 night in Dec 2024

6/10 Okay

Guadalupe Isidora

Travelled with family
Disliked: Room comfort
En pero la camas incomodas
Stayed 1 night in Dec 2024

10/10 Excellent

Edgar

Stayed 1 night in Nov 2024

4/10 Poor

gabriela

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
La propiedad esta muuuy descuidada ,le urge mantenimiento, afortunadamente solo estuvimos 1 noche para trasladarnos a otro lugar

6/10 Okay

Carlos

Travelled with family, Business traveller
Disliked: Amenities
Me gustó la rapidez de la atención Me gustó el desayuno de café con pan y fruta No me gustó que no habían toallas suficientes y tampoco había papel de baño
Stayed 1 night in Dec 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good place noche people I recomended if you aré looking for hotel cheaper AND nice
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
La habitación es muy, muy básica, la recepcionista muy amable
Stayed 1 night in Dec 2024

10/10 Excellent

Edgar

Liked: Cleanliness
Stayed 1 night in Dec 2024