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Hotel Plaza Caribe

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Plaza Caribe

2 outdoor pools, pool loungers
Superior Room, 2 Double Beds
Front of property
Executive Room, 2 Double Beds, Pool View, Executive Level
Interior entrance

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Pool
    Pool

Explore the area

Map
Pino Lote 19 S/N Col. Centro, Cancun, QROO, 77500
  • Las Palapas Park
    4 min walk
  • Mercado 23
    5 min walk
  • Benito Juarez Municipal Building
    6 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    21 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Quadruple Room, Multiple Beds, Tower

Down duvets, desk, iron/ironing board, free WiFi

Family Quadruple Room, Multiple Beds, Tower

  • Sleeps 8
  • 4 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

  • 15.0 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Pool View, Executive Level

Executive Room, 2 Double Beds, Pool View, Executive Level

Executive Room, 2 Double Beds, Pool View, Executive Level

  • 15.0 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Pool View, Tower

Premium Room, 2 Double Beds, Pool View, Tower

Premium Room, 2 Double Beds, Pool View, Tower

  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Executive Level

Executive Room, 1 King Bed, Executive Level

Executive Room, 1 King Bed, Executive Level

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room, Multiple Beds, Tower

Family Triple Room, Multiple Beds, Tower

Family Triple Room, Multiple Beds, Tower

  • 17 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

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Exterior

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Free WiFi
Restaurant
3.8 out of 5, Good, (635)
The price is AU$98
for 1 night
includes taxes & fees
7 Dec - 8 Dec
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About the area

Cancun

A stay at Hotel Plaza Caribe places you in the heart of Cancun, within a 5-minute walk of Cristo Rey Church and Las Palapas Park. .This family-friendly hotel is 0.6 mi (1 km) from Mercado 23 and 0.9 mi (1.5 km) from Benito Juarez Municipal Building.

What's nearby

  • Las Palapas Park - 4 min walk - 0.4 km
  • Mercado 23 - 5 min walk - 0.5 km
  • Benito Juarez Municipal Building - 6 min walk - 0.6 km
  • Plaza 28 - 17 min walk - 1.5 km
  • Puerto Cancun Marina Town Center - 4 min drive - 3.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Ty-Coz - ‬4 min walk
  • ‪La Parrilla - ‬5 min walk
  • ‪Church's Chicken - ‬3 min walk
  • ‪Subway - ‬2 min walk
  • ‪La fonda de la tulum - ‬5 min walk

About this property

Hotel Plaza Caribe

Family-friendly Cancun hotel in Downtown Cancun with 2 outdoor swimming pools
Hotel Plaza Caribe offers 134 accommodations with air conditioning. Beds feature down comforters. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 134 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features wedding services and a ballroom.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Planning an event in Cancun? This hotel has 646 square feet (60 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Hotel Plaza Caribe has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Free off-site parking

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–11:30 AM: MXN 180 for adults and MXN 180 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Children's pool
  • Playground

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Playground

Conveniences

  • Ballroom
  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space (646 square feet)
  • Meeting rooms - 4

Outdoors

  • Garden
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • In-room accessibility
  • Tile flooring in public areas
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet

Bathroom

  • Hairdryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 180 for adults and MXN 180 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Plaza Caribe
Hotel Plaza Caribe Cancun
Plaza Caribe
Plaza Caribe Cancun
Plaza Caribe Hotel

Hotel Plaza Caribe Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 276 out of 989 reviews" "
Rating 8 - Good. 344 out of 989 reviews" "
Rating 6 - Okay. 212 out of 989 reviews" "
Rating 4 - Poor. 94 out of 989 reviews" "
Rating 2 - Terrible. 63 out of 989 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

YULIA

Stayed 1 night in Jul 2024

8/10 Good

Mariselee Diaz

Travelled with family and small children
Liked: Cleanliness, staff & service
Hotel con excelente ubicación para la trasportación ADO o taxi. También tiene cerca casa de cambio de moneda y varias tiendas. Es un hotel básico para descansar. Si tiene niños pequeños, disfrutarán de su parquecito acuático. Estoy satisfecha por lo que pagué.
Stayed 7 nights in Jul 2024

2/10 Terrible

Silvia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Please don’t stay in this hotel, cockroaches all over that place. I pay for two nights and we have to leave the hotel and I don’t get any money back Blankets and towels was disgusting, old with holes and stains. Smell bad.
Stayed 2 nights in Jul 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

François

Liked: Staff & service
The bath towels were dirty. The door to the shower was broken. The room was rather dark, with a small window looking at a pedestrian corridor near the pool
Stayed 1 night in Jun 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed overnight at this property before an international flight. Conveniently located across the road from Cancun ADO bus terminal, this was a huge bonus, with the large luggage I had to transport. Also located close to a supermarket and dining options. Check-in was seamless, room was basic, however clean, safe and quiet with comfortable bedding. The staff I interacted with all appeared unhappy and uninterested in their role, which was the first time I had encountered this throughout my month in Mexico.
Stayed 1 night in Jun 2024

10/10 Excellent

Dursun

Stayed 1 night in Jun 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Safe and easy access to everything.
Stayed 5 nights in Jun 2024

8/10 Good

Stu

Travelled with partner
Disliked: Amenities, property conditions & facilities
Close to ADO bus station
Stayed 1 night in Jun 2024

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Rudolf

Disliked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across from bus station. Hotel was a best western at one time. Felt safe
Stayed 3 nights in May 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a Best Western at one time. It’s a good one nighter
Stayed 1 night in May 2024

10/10 Excellent

Tara

Stayed 1 night in Apr 2024

8/10 Good

THERESA

Liked: Cleanliness, staff & service
It was well situated with the Ado bus terminal and airport restraunts and shops
Stayed 1 night in Apr 2024

10/10 Excellent

Peter, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
For the price, I will stay there again thank you
Stayed 1 night in Apr 2024

10/10 Excellent

julia

Liked: Cleanliness, staff & service, property conditions & facilities
Great kids water park and parrots!
Stayed 1 night in Apr 2024

10/10 Excellent

William

Stayed 4 nights in Mar 2024

8/10 Good

Louis

Liked: Property conditions & facilities
Stayed 14 nights in Mar 2024

8/10 Good

Brian

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Service at restaurant is terrible.
Stayed 1 night in Mar 2024

6/10 Okay

Marte

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The main goal for me and family was to sleep over night. This is not the first time and probably not the last one. I like it is in front the bus station (ADO) which is the main reason for me. There are some few places to eat but donnto ex0ect good restaurants. The hotel is aged and their best times are long gone. Clean enough but nothing above average. If you look a simple place to sleep and fine to simole food. Here is the place.
Stayed 1 night in Mar 2024

2/10 Terrible

Edu Emel

Disliked: Property conditions & facilities
The room was not so clean and everything is old ,needs an update . We found cucarachas as well , spider webs …
Stayed 2 nights in Mar 2024

2/10 Terrible

Stephen

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This is an older property, no updates, everything old, beds hard pillows old and towels old.
Stayed 1 night in Mar 2024

8/10 Good

Juan

Travelled with family
Disliked: Amenities
Cuartos pequeño sin mucha movilidad
Stayed 1 night in Aug 2023

2/10 Terrible

Joanna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trash hotel
This hotel is garbage! Save yourself the time and money and book elsewhere. It was gross. The only nice part about the hotel was the pool but that is all. The hotel is falling apart, it is dated and when I complained to the front they refused to change me to another room. The room also didn’t come with coffee and was told by the front receptionist that I had to purchase it from their restaurant. Beware of the people lounging around outside this hotel. I don’t think this is located in a safe area.
Stayed 1 night in Mar 2024