See all properties
Save

ibis Cancun Centro

3.0 star property

Photo gallery for ibis Cancun Centro

Exterior
Exterior
Lunch and dinner served, Regional cuisine
Bar (on property)
Shower, eco-friendly toiletries, hair dryer, towels

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Av Tulum Y Nichupte, Supermanzana 11 M2 L3, Cancun, QROO, 77504
  • Dubai Palace Casino
    ‪5 min walk‬
  • Plaza Las Americas
    ‪6 min walk‬
  • Plaza 28
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪15 min drive‬

Room options

View all photos for Double Room, 1 Double Bed, Lagoon View

Desk, blackout curtains, soundproofing, free WiFi

Double Room, 1 Double Bed, Lagoon View

  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Double Beds

Desk, blackout curtains, soundproofing, free WiFi

Double Room, 2 Double Beds

  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers

City Express Junior by Marriott Cancun

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.7 out of 5, Good, (1002)
The price is AU$97
for 1 room
includes taxes & fees
7 May - 8 May
City Express Junior by Marriott Cancun

About the area

Cancun

With a stay at ibis Cancun Centro in Cancun (Downtown Cancun), you'll be within a 5-minute drive of Plaza Las Americas and Plaza 28. .This hotel is 9.1 mi (14.7 km) from La Isla Shopping Mall and 12 mi (19.3 km) from Moon Palace Golf Club.

What's nearby

  • Dubai Palace Casino - 5 min walk - 0.5 km
  • Plaza Las Americas - 6 min walk - 0.6 km
  • Plaza 28 - 3 min drive - 2.5 km
  • Puerto Cancun Marina Town Center - 5 min drive - 4.4 km
  • Playa Tortugas - 11 min drive - 6.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 15 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Boston's Pizza Cancún - ‬4 min walk
  • ‪Hooters - ‬7 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Toks - ‬8 min walk

About this property

ibis Cancun Centro

Hotel with a 24-hour front desk, a short walk to Plaza Las Americas
Ibis Cancun Centro offers 190 accommodations with hair dryers and blackout drapes/curtains. 22-inch plasma televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Stay in one of 190 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
You can enjoy a meal at the restaurant serving the guests of ibis Cancun Centro, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in Regional cuisine and serves lunch and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Covered parking on site (MXN 100 per stay)
  • Covered valet parking on site (MXN 100 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MXN 279 for adults and MXN 140 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Renez-vous

Things to do

  • Shopping centre
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (180 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch plasma TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 300 per pet, per night, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
13 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 279 for adults and MXN 140 for children
  • Airport shuttle fee: MXN 500 per vehicle (maximum occupancy 4)
  • Covered self parking fee: MXN 100 per stay
  • Covered valet parking fee: MXN 100 per stay
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 300 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Centro
Centro Cancun
Ibis Cancun Centro
Ibis Centro Hotel Cancun
ibis Cancun Centro Hotel
Ibis Cancun Centro Hotel Cancun
ibis Cancun Centro Hotel
ibis Cancun Centro Cancun
ibis Cancun Centro Hotel Cancun

ibis Cancun Centro Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 606 out of 1233 reviews
Rating 8 - Good. 323 out of 1233 reviews
Rating 6 - Okay. 137 out of 1233 reviews
Rating 4 - Poor. 78 out of 1233 reviews
Rating 2 - Terrible. 89 out of 1233 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Oluwapelumi

Liked: Cleanliness, staff & service, property conditions & facilities
It was a relaxing stay at the ibis
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay although we only went to the hotel to take a shower and sleep at nighttime.
Stayed 3 nights in Jan 2025

10/10 Excellent

tricia

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Omar the manger was so helpful and kind . Thank you Omar and the morning staff .
Stayed 1 night in Jan 2025

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal location in Central Cancun

I stayed here to be closer to my cousin who lives in Central Cancun. The event was a family reunion. The room was fine for my needs. The fab/AC worked fine, the bed was comfortable, i liked the soap and shampoo they offered in the bathroom, and the breakfast (including the coffee) was nice.
Stayed 3 nights in Jan 2025

8/10 Good

Pradhyumna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to stay, would be nice if provided with dryer facilities
Stayed 3 nights in Jan 2025

8/10 Good

Kalanidhi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is smaller, however, it is neat and the cleaning team does a good job daily. There are 3 elevators, so no delay in getting down or going up. One of the inconveniences for me is that Uber Eats drivers can't walk up to the room. They wait outside the hotel and we must go down every time. The entry point of the hotel is pretty tricky and confusing at times. Walmart is next to the hotel in the same property.
Stayed 4 nights in Jan 2025

10/10 Excellent

Estelle L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here in Cancun!

Wonderful personnel who were welcoming and helpful! Healthy breakfast, also!
Stayed 4 nights in Jan 2025

10/10 Excellent

Jayson T., houma

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing
Stayed 2 nights in Jan 2025

8/10 Good

Marin

Travelled with family
Liked: Cleanliness, staff & service
The hotel is in a safe central area, with easy access to the airport. The room was very clean but had a musty odor. Room with two double beds was small but sufficient for a one-night stay prior to flying out. Easy check-in and out. Small Wal-mart attached to the hotel at ground level was very convenient.
Stayed 1 night in Jan 2025

4/10 Poor

Arturo

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Bedrooms are smaller than shown in pictures, barely space to walk. Washroom gross, smells and needs detailed cleaning
Stayed 5 nights in Jan 2025

10/10 Excellent

SALVADOR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

Beatriz

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Alexis

It was great
Stayed 1 night in Jan 2025

10/10 Excellent

mariana

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent locationand staff was friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Dec 2024

10/10 Excellent

Delbert

Liked: Cleanliness, staff & service, property conditions & facilities
The air conditioner in my room did not work, but they were very good about changing rooms
Stayed 1 night in Jan 2025

6/10 Okay

Edwin

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Not for families, or groups more than 2 per room. Very small no microwave no fridge. Location is great has a Walmart express below it and a 7/11 across the street
Stayed 7 nights in Dec 2024

6/10 Okay

Lakhbir

Stayed 1 night in Dec 2024

2/10 Terrible

Amal

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The only major thing I have noticed with this hotel was it has no windows no fresh air and it smells because for a decade there’s no fresh air that went through the entire. There’s nothing circulating.
Stayed 9 nights in Dec 2024

10/10 Excellent

Omari

Stayed 4 nights in Dec 2024

8/10 Good

AKHIL

Liked: Cleanliness, property conditions & facilities
Room was very small
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessie James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Alyssa

Stayed 1 night in Dec 2024

8/10 Good

Varun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location in downtown and closer to all locations. Perfect for people who don't spend much time in the room and go outside to explore.
Stayed 3 nights in Dec 2024