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InterContinental Presidente Cancun Resort, an IHG Hotel

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Presidente Cancun Resort, an IHG Hotel

Property amenity
On the beach, white sand, beach umbrellas, beach towels
Point of interest
Sundeck
2 outdoor pools, pool cabanas (surcharge), pool umbrellas

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Hot tub
  • Breakfast available
  • Spa

Explore the area

Map
Boulevard Kukulkan KM 7.5, Zona Hotelera, Cancun, QROO, 77500
  • Plaza Caracol Mall
    9 min walk
  • Cancun Golf Club at Pok Ta Pok
    11 min walk
  • Cancun Convention Center
    13 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    29 min drive

Room options

View all photos for Signature Suite, 1 King Bed

Signature Suite, 1 King Bed

Signature Suite, 1 King Bed

  • 154 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Signature)

Free toiletries, hair dryer, dressing gowns, slippers

Club Room, 1 King Bed (Signature)

  • 60 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Single Bed (Intercontinental)

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Deluxe Suite, 1 Single Bed (Intercontinental)

  • 60 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Lagoon View

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Classic Room, 1 King Bed, Lagoon View

  • 34 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Room, 1 King Bed, Accessible

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Classic Room, 2 Queen Beds

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Lagoon View

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Classic Room, 2 Queen Beds, Lagoon View

  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Single Bed

Room amenity

Classic Room, 1 Single Bed

  • 34 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Terrace

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Classic Room, 1 King Bed, Terrace

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Room, 2 Queen Beds, Accessible

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Ocean View

Classic Room, 1 King Bed, Ocean View

Classic Room, 1 King Bed, Ocean View

  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Business Lounge Access, Lagoon View

View from room

Room, 1 King Bed, Business Lounge Access, Lagoon View

  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 2 Queen Beds, Ocean View

Club Suite, 2 Queen Beds, Ocean View

Club Suite, 2 Queen Beds, Ocean View

  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Business Lounge Access, Lagoon View

Room, 2 Queen Beds, Club lounge access, Lagoon View

Room, 2 Queen Beds, Business Lounge Access, Lagoon View

  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Room, 2 Queen Beds, Ocean View

  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds (Signature)

Free toiletries, hair dryer, dressing gowns, slippers

Club Room, 2 Queen Beds (Signature)

  • 60 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed (Coral)

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Presidential Suite, 1 King Bed (Coral)

  • 200 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Lagoon View

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Suite, 1 King Bed, Terrace, Lagoon View

  • 65 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Ocean View

Suite, 1 King Bed, Terrace, Ocean View

Suite, 1 King Bed, Terrace, Ocean View

  • 65 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Terrace

Room amenity

Classic Room, 2 Queen Beds, Terrace

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Terrace, Ocean View

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Club Room, 2 Queen Beds, Terrace, Ocean View

  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Caribbean)

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Suite, 1 King Bed (Caribbean)

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Terrace, Ocean View

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Club Room, 1 King Bed, Terrace, Ocean View

  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Ocean View

Room amenity

Club Suite, 1 King Bed, Ocean View

  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

The Westin Resort & Spa, Cancun

Pool
Hot tub
Spa
Kids pool
4.2 out of 5, Very good, (1489)
The price is AU$213
for 1 night
includes taxes & fees
18 Dec - 19 Dec
The Westin Resort & Spa, Cancun

About the area

Cancun

Located in Cancun (Zona Hotelera), InterContinental Presidente Cancun Resort, an IHG Hotel is within a 5-minute drive of Tortuga Beach and Langosta Beach. .This beach resort is 2 mi (3.2 km) from Cancun Convention Center and 3.6 mi (5.8 km) from La Isla Shopping Mall.
View more Resorts in CancunOpens in a new window

What's nearby

  • Cancun Convention Center - 13 min walk
  • Forum Beach - 17 min walk
  • Tortuga Beach - 2 min drive
  • Langosta Beach - 3 min drive
  • La Isla Shopping Mall - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪Club InterContinental - ‬1 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Lounge 24 - ‬8 min walk
  • ‪Lobby Bar - ‬8 min walk
  • ‪Los de Pescado - ‬4 min walk

About this property

InterContinental Presidente Cancun Resort, an IHG Hotel

Luxury resort on the beach, with 2 outdoor swimming pools
InterContinental Presidente Cancun Resort, an IHG Hotel offers 300 accommodations with minibars and safes. Tempur-Pedic beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with satellite channels and pay movies.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

2 outdoor swimming pools and 5 spa tubs are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs.
Make yourself at home in one of the 300 guestrooms featuring minibars and flat-screen televisions. Your Tempur-Pedic bed comes with down comforters and premium bedding. Satellite television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, 5 spa tubs, and a 24-hour fitness center. This resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Le Cap, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the beach bar. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Cancun? This resort has 8142 square feet (756 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Le Cap - This restaurant is located on the beach.
El caribeño - This restaurant is located by the pool. Open daily.
Café Urbano - Onsite restaurant. Open daily.
Deck Bar - This bar is located by the pool. Open daily.
Epicentro - Onsite lobby lounge. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:30 AM: USD 30 for adults and USD 14 for children
  • 3 restaurants
  • 1 beach bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Le Cap
  • El caribeño
  • Café Urbano
  • Deck Bar
  • Epicentro

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • 5 hot tubs
  • Beach club (surcharge)
  • Bike rentals
  • Ecotours
  • Full-service spa
  • Lifeguards on-site
  • Playground
  • Shopping centre
  • Shopping

Family friendly

  • 2 outdoor pools
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (8142 square feet)
  • Meeting rooms - 5

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - on the beach

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in hallways
  • In-room accessibility
  • Low-height bed
  • Low-height worktop and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways

More

  • Beach towels
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 20 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.57 per accommodation, per night
  • Resort fee: USD 12 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun InterContinental
Cancun InterContinental Presidente Resort
InterContinental Cancun Resort
InterContinental Presidente Cancun
InterContinental Presidente Cancun Resort
InterContinental Presidente Resort
InterContinental Presidente Resort Cancun
Presidente Cancun Resort InterContinental
Presidente InterContinental Resort Cancun
Presidente Resort Cancun
Intercontinental Presidente Cancun Hotel Cancun
InterContinental Presidente
Intercontinental Cancun

InterContinental Presidente Cancun Resort, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 779 out of 1215 reviews" "
Rating 8 - Good. 258 out of 1215 reviews" "
Rating 6 - Okay. 80 out of 1215 reviews" "
Rating 4 - Poor. 39 out of 1215 reviews" "
Rating 2 - Terrible. 59 out of 1215 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Victoria Monique

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I was unable to stay at this property because my flight was cancelled due to a hurricane. The hotel is not responding to my request for a refund or a at the very least a credit. The flight cancelation is completely out my my control, there’s no sense of compassion or understanding and I will be making a report with the Better Business Bureau
Stayed 3 nights in Aug 2024

10/10 Excellent

Kellyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 5 nights in Aug 2024

10/10 Excellent

Alfonso, Hoover

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach ! The food is great and the service excellent 👍
Stayed 1 night in Aug 2024

10/10 Excellent

andres

Stayed 2 nights in Aug 2024

10/10 Excellent

Taye Akinwale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an awesome experience staying here. The staff are really friendly, great cusyomer service, clean environment, lovely fragrance and amazing facilities.
Stayed 3 nights in Aug 2024

2/10 Terrible

Aileen

Disliked: Cleanliness, amenities
Friendly staff. Huge roaches and bugs in room.
Stayed 10 nights in Jul 2024

4/10 Poor

Aileen

Disliked: Cleanliness, property conditions & facilities
Huge roaches in room and flying bugs
Stayed 2 nights in Aug 2024

8/10 Good

GIUSEPPE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean. But the beach should be cleaner.
Stayed 6 nights in Jul 2024

10/10 Excellent

Janet Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Been staying at Intercontinental Presidente since 2011 an it's always been an awesome experience
Stayed 4 nights in Aug 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and services. Beach was very nice and there is a convenience store (Go Mart) below the hotel within three minutes walk.
Stayed 5 nights in Aug 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Great Beach
Stayed 4 nights in Aug 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our spacious Ocean View Room at this property. Great ameneties and detail to a comfortable stay. We could not hear anyone in the rooms next to us, except those rude ones in the hallway- these were infrequent. The staff is very friendly and very helpful in providing transportation tips. Please go online and arrange your transportation from the airport and back because the hotel doesn't have a shuttle and the taxi cab will gouge you badly at the airport. We paid $85 for ride to hotel and then found a random taxi driver on the street that took us to airport on day of return for $35. All of the food was very good at all of the food establishments at the hotel. The prices are what you pay in the U.S.,as this is not a budget destination. The only bad moment was bad waiter service on the beach and being charged $10 for a Shirley temple (a can of Sprite and a small cup with a bit of grenadine and ice) because it was labled as an alcoholic drink. We paid half for an orange spritzer. The beach is small, but lovely. Do make sure to get out early morn or late in afternoon to get an oceanfront covered lounge area. If you want to do the breakfast buffet, also go early because it fills up fast. I do wish they had a microwave in the room, but that was only downside. It is a bit of a walk to the party area, about 20 minutes, but there are packed buses or a taxi right across the street if u want. The hotel has all kinds of water toys to rent or a spa if you prefer land fun!
Stayed 7 nights in Aug 2024

10/10 Excellent

Rudelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellent. Staff very friendly and helpful.
Stayed 5 nights in Jul 2024

8/10 Good

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to spend vacations
Stayed 1 night in Aug 2024

10/10 Excellent

Ana Valeria Joza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 4 nights in Aug 2024

6/10 Okay

Eliezer

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and room. Hospitable staff and service was good throughout the resort. The food at the restaurants was also pretty good.
Stayed 5 nights in Jul 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

6/10 Okay

Rohit

Travelled with family
Liked: Cleanliness, staff & service, amenities
Loved the beach area.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hector

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach
Stayed 3 nights in Jul 2024

2/10 Terrible

Victor

Stayed 8 nights in Jul 2024

10/10 Excellent

Valeria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great , family friendly , clean and all the employees very kind. Especially Fatima y Gustavo! Thank you so much for everything.
Stayed 10 nights in Aug 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service were incredible and the resort was beautiful. Prices were great and food was absolutely out of this world. I’m going back next year.
Stayed 6 nights in Jul 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Aug 2024