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Ixchel Beach Hotel

3.5 star property

Photo gallery for Ixchel Beach Hotel

On the beach, white sand, sun-loungers, beach umbrellas
View from room
2 outdoor pools, pool loungers
Terrace/patio
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Pool

Explore the area

Map
Playa Norte, Isla Mujeres, QROO, 77400
  • Miguel Hidalgo
    ‪1 min walk‬
  • Isla Mujeres Cemetery
    ‪2 min walk‬
  • North Beach
    ‪4 min walk‬
  • Isla Mujeres, Quintana Roo (ISJ)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 104 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Beachfront

View from room

Suite, 1 Bedroom, Beachfront

  • 127 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Standard Room

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

Terrace/patio

Suite, 2 Bedrooms

  • 148 sq m
  • Partial ocean view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Suite, 2 Bedrooms, Beachfront

Minibar, in-room safe, blackout curtains, iron/ironing board

Suite, 2 Bedrooms, Beachfront

  • 171 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

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About the area

Isla Mujeres

Ixchel Beach Hotel is centrally located in Isla Mujeres, a 4-minute walk from North Beach and 6 minutes by foot from Parador Fotográfico. .This beach hotel is 1.2 mi (1.9 km) from Garrafon Natural Reef Park and 4.9 mi (7.9 km) from Punta Sur.

What's nearby

  • Miguel Hidalgo - 1 min walk
  • North Beach - 4 min walk
  • Isla Mujeres Ferry Terminal - 9 min walk
  • Garrafon Natural Reef Park - 19 min walk
  • Dolphin Discovery - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 118 min drive

Restaurants

  • ‪Ixi Beach - ‬5 min walk
  • ‪Lima y Coco - ‬6 min walk
  • ‪Stingray - ‬1 min walk
  • ‪Mayan Beach Club Restaurant & Tequileria - ‬6 min walk
  • ‪Chi Chi'sn' Charlie's - ‬6 min walk

About this property

Ixchel Beach Hotel

On beach with 2 outdoor pools, near North Beach
Ixchel Beach Hotel offers 111 accommodations, which are accessible via exterior corridors and feature minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Isla Mujeres hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 111 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
Spend the day on the private beach or dip into one of the 2 outdoor swimming pools. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.
Grab a bite to eat at Kalak, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Local cuisine breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Local cuisine breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
Kalak - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge) from 9:30 AM to 5:00 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Local cuisine breakfast available for a fee daily 8:00 AM–11:30 AM: MXN 300 for adults and MXN 300 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Kalak

Things to do

  • 2 outdoor pools
  • Fitness centre

Family friendly

  • 2 outdoor pools
  • In-room childcare (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 400 per day
Cribs (infant beds) are available for MXN 300 per day

Payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 300 for adults and MXN 300 for children
  • Airport shuttle fee: MXN 3960 per person (roundtrip)
  • Airport shuttle fee per child: MXN 1980 (roundtrip), (from 2 to 18 years old)
  • Crib (infant bed) fee: MXN 300 per day
  • Rollaway bed fee: MXN 400 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Ixchel
Ixchel
Ixchel Beach
Ixchel Beach Hotel
Ixchel Beach Hotel Isla Mujeres
Ixchel Beach Isla Mujeres
Ixchel Hotel
Ixchel Beach Hotel Hotel
Ixchel Beach Hotel Isla Mujeres
Ixchel Beach Hotel Hotel Isla Mujeres

Ixchel Beach Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 778 out of 1005 reviews
Rating 8 - Good. 172 out of 1005 reviews
Rating 6 - Okay. 32 out of 1005 reviews
Rating 4 - Poor. 13 out of 1005 reviews
Rating 2 - Terrible. 10 out of 1005 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Right on Play Norte, close to amazing restaurants, live music, and shopping. The staff was always helpful and the rooms were clean and comfortable. Having a fridge and stove was an extra convenience. I'm always looking forward to my next visit.
Stayed 6 nights in Nov 2024

10/10 Excellent

Emerson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Vickie Lee

Stayed 7 nights in Oct 2024

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is off the chart! The most beautiful beach in the world (Playa Norte) is only steps away. Stunning views. Fabulous staff who cater to your every need. Walking distance to many restaurants, bars and shopping. The staff make you feel welcome. The kindness of the staff give you that extra reassurance that you are in a safe, reliable location. Our room was exceptionally clean. The front desk answered our calls every time we called with answers to our questions. Thank you Ixchel!!! You won our hearts, and we are coming back Nov.12th-15th 2024. Thank you so much for making us feel so welcome!
Stayed 2 nights in Jan 2024

10/10 Excellent

JOSHUA, Mullen

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here many tikes in the last 10 years. Also an amazing hotel with clean beaches and pools!
Stayed 8 nights in Oct 2024

8/10 Good

Mariela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In October 2024, we had the pleasure of staying at Ixchel Beach Hotel for three nights, and we thoroughly enjoyed our time there. Our check-in process was seamless, greeted with refreshing drinks and warm smiles, which set a positive tone for our stay. Initially, we were a bit disappointed with our room's partial pool and ocean view from the second floor, as much of it was obstructed by the ceiling of a nearby building. However, as the days passed, we grew to appreciate our stay, and the view became less of a concern. The spacious balcony was a wonderful feature that we loved. Upon entering our one-bedroom suite, we were delighted to find it immaculate and equipped with nearly everything we needed. While the furniture was somewhat dated, it was in good condition and clearly chosen with care. The true king-sized bed was incredibly comfortable, and we appreciated the double sinks in the bathroom, which made getting ready easier. I did need to request an extra bed for our young child, as the suite only had the king bed, but the hotel promptly accommodated us. The safe was also a generous size, perfect for storing our valuables. Overall, the suite offered plenty of space for the three of us, making it a comfortable home base during our stay. The hotel’s location was fantastic, within walking distance of wonderful restaurants like Oceans on Ave Miguel Hidalgo, where we enjoyed excellent food and service—especially from Alejandro. We also discovered great shops and beach clubs
Stayed 3 nights in Oct 2024

8/10 Good

Jason Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location , right on the beach and main shopping strip with bars and restaurants right down the street as well
Stayed 3 nights in Oct 2024

10/10 Excellent

eliyahu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really great place to stay in Isla Mujeres! They have beach fiod and drink aervices from the hotel bar and restaurant. We had breakfast seevice while sitting on the bach. It was amazing and the foid was really good. Great location - about 12 minuts walk from the Ferry. There us EVERYTHING in walking distance. The staff were very nice and professional
Stayed 4 nights in Oct 2024

10/10 Excellent

William

Stayed 3 nights in Oct 2024

10/10 Excellent

Mendy, Marble Falls

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT place to stay right on Playa Norte!! Sand felt amazing. Easy to get a chair/unbrella. Service was great! Only suggestion I have is to improve restaurant and drink offerings at the resort…but there were MANY amazing options just a few blocks away.
Stayed 4 nights in Oct 2024

10/10 Excellent

Gisela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Ixchel, this is your second time staying there. We love the family friendly atmosphere, right on North Beach. Easy access to dining, shopping and entertainment. Staff is always veru friendly and attentive
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location, friendly staff and a beautiful beach. Only issue is the private restaurant/bar and palapa that is directly in front of the hotel and sits on half of the beachfront. This was confusing upon arrival. Misleading online photos lead you to believe all beachfront in front of hotel is available for hotel guests.
Stayed 3 nights in Sep 2024

10/10 Excellent

Maria

Stayed 3 nights in Sep 2024

8/10 Good

Suhail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Love it
Stayed 1 night in Aug 2024

10/10 Excellent

Tracy

Stayed 4 nights in Sep 2024

10/10 Excellent

Ezequias

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Hotel
como siempre excelente servicio y ambiente 100 por ciento familiar , mucha limpieza en todas las areas, el personal muy amables todos, recepcion, meseros, limpieza
Stayed 2 nights in Oct 2024

10/10 Excellent

alon

Liked: Cleanliness, staff & service, property conditions & facilities
Big rooms...great stuff
Stayed 4 nights in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Chepo and Eloy were exceptional.
Stayed 6 nights in Sep 2024

10/10 Excellent

Orlando, Houston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay close to beach… staff was great!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Lydia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location the best beach in the world it’s like a swimming pool Walking g distance to great dining, shopping and entertainment
Stayed 4 nights in Sep 2024

10/10 Excellent

Shayna

Stayed 5 nights in Aug 2024

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel on the beach with complementary beach chairs. The housekeeping staff were outstanding. The hotel provided water for drinking too. The front desk staff were friendly and helpful. Will stay again!
Stayed 4 nights in May 2024

10/10 Excellent

donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with great amenities on the most gorgeous beach ever! Walkable to many dining and shopping options.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ellis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here multiple times and this is our favorite place in Isla. Great location on a beautiful beach with nice clean rooms.
Stayed 4 nights in Sep 2024