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Room type Options Nightly price Book
Two Bedroom Suite
104 square metres
2 King Beds
(Extra beds available: Cot)
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Other room types
Poolside Suite
2 Double Beds and 1 King Bed
(Extra beds available: Cot)
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Poolside Room
54 square metres
2 Double Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Family fun on the beach, near North Beach

Popular property highlights

Free self parking
Free WiFi
Smoke-free property
Multilingual staff

With a stay at Na Balam Hotel in Isla Mujeres (Centro - Supmza 001), you'll be steps from North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This beach hotel is 0.6 mi (1 km) from Isla Mujeres Ferry Terminal and 9.1 mi (14.6 km) from Ultramar Ferry Puerto Juárez.

Stay in one of 21 guestrooms featuring flat-screen televisions. Satellite television is provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, wedding services, and tour/ticket assistance.

At Na Balam Hotel, enjoy a satisfying meal at the restaurant. Unwind at the end of the day with a drink at the bar/lounge or the beach bar.

Featured amenities include multilingual staff and a safe deposit box at the front desk. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a ferry terminal shuttle.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Wheelchair accessible
  • Total number of rooms - 21
  • Number of floors - 2
  • Number of buildings/towers - 7
  • Airport transport (surcharge)
  • Garden
  • Safe-deposit box at front desk
  • Multilingual staff
  • Front desk (limited hours)
  • Smoke-free property
  • Wedding services
  • Pool umbrellas
  • Airport transport
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 1
  • Number of outdoor pools - 1
  • Ferry terminal shuttle (surcharge)
  • Free self parking
  • Number of bars/lounges - 1
  • Number of beach bars - 1
  • Beach umbrellas
  • Beach sunloungers
  • Free long-term parking
  • Beach towels
  • Terrace
  • Banquet hall
  • Wheelchair accessible: No

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Free long-term parking , Free self parking

Room Amenities

Na Balam Hotel offers 21 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested.

  • Television
  • Daily housekeeping
  • Free toiletries
  • In-room safe
  • Ceiling fan
  • In-room climate control (air conditioning)
  • Free bottled water
  • Access via exterior corridors
  • Shower only
  • Hair dryer (on request)
  • Satellite TV service
  • Flat-panel TV
  • Individually furnished
  • Individually decorated
  • TV size 32
  • TV size (measurement) inch
  • Towels provided
  • Number of beds 2
  • Bed sheets not available

Where to Eat

Oceanvs - This beachfront wine bar specializes in Mediterranean cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Nearby Things to do

  • Snorkelling nearby
  • Bicycle rentals nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Parasailing nearby
  • Skydiving nearby
  • Ecotours nearby
  • Boat tours nearby
  • Fishing nearby

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at 11 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted.

No rollaway/extra beds available

No lifts

Children stay free

Service animals not allowed

Number of children who can stay for free – 2

Front desk opens daily at 7 AM

Front desk closes daily at 11 PM

Debit cards not accepted

Staffed front desk

Children stay free - maximum age 12

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 120 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • balam Hotel
  • Beach Hotel na balam Isla Mujeres
  • Beach na balam
  • Beach na balam Isla Mujeres
  • Hotel Na Balam Beach
  • Na Balam Beach Isla Mujeres
  • Na Balam Hotel Hotel
  • Na Balam Hotel Isla Mujeres
  • Na Balam Beach Hotel Villas
  • Na Balam Hotel Hotel Isla Mujeres

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Contactless check-in and contactless check-out are available.

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