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VR CLUB Tulum Riviera

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for VR CLUB Tulum Riviera

3 outdoor pools
Private beach, white sand, sun-loungers, scuba diving
Double Room with Sea view | Water view
Double Room with Sea view
Aerial view

Reviews

7.4 out of 10

Good

Popular amenities

  • On private beach
  • Pool
  • Bar
  • Breakfast included
  • All-inclusive
  • Spa

Explore the area

Map
Carr. Tulum - Cancún, Tulum, QROO, 77780
  • Tulum National Park
    3 min walk
  • Blue Sky Hotel Boutique
    15 min walk
  • Tulum Bus Terminal
    11 min drive
  • Tulum, Quintana Roo (TUY)
    1 min walk

Room options

View all photos for Room with 2 Single Beds, Garden view

Room with 2 Single Beds, Garden view

Room with 2 Single Beds, Garden view

  • 26 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for King Room Sea View

In-room safe, soundproofing, iron/ironing board, bed sheets

King Room Sea View

  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Double Room, Garden View

Double Room, Garden View

Double Room, Garden View

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room with Sea view

Double Room with Sea view

Double Room with Sea view

  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Garden View

Suite, Garden View

Suite, Garden View

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

Exterior

Hilton Tulum Riviera Maya All-Inclusive Resort

Pool
Breakfast included
All-inclusive
Spa
4.2 out of 5, Very good, (1495)
The price is AU$805
for 1 night
includes taxes & fees
8 Jan - 9 Jan
Hilton Tulum Riviera Maya All-Inclusive Resort

About the area

Tulum

With a stay at VR CLUB Tulum Riviera in Tulum, you'll be a 1-minute drive from Tulum National Park and 9 minutes from Tulum Mayan Ruins. .This beach hotel is 9.5 mi (15.2 km) from Tulum Beach and 5.8 mi (9.3 km) from Xel-Há Park.

What's nearby

  • Cenote Manatí - 14 min walk
  • Xel-Há Park - 9 min drive
  • Tulum Mayan Ruins - 9 min drive
  • Soliman Bay - 11 min drive
  • Playa Paraiso - 26 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 91 min drive

Restaurants

  • ‪Zona Arqueológica de Tulum - ‬9 min drive
  • ‪Mulut Jach Ki - ‬8 min drive
  • ‪Templo Dios del Viento - ‬9 min drive
  • ‪World Cafe - ‬6 min drive
  • ‪La Fiesta Mexicana - ‬8 min drive

About this property

VR CLUB Tulum Riviera

Beachfront, with spa services
VR CLUB Tulum Riviera offers 96 air-conditioned accommodations with safes. Rooms open to balconies or patios. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
A private beach and an outdoor tennis court are featured at the hotel. 3 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.
Make yourself at home in one of the 96 air-conditioned guestrooms. Rooms have private balconies or patios. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes, housekeeping is provided daily, and irons/ironing boards can be requested.
Relax and unwind with massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at Palapa or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8:00 AM to 10:30 AM.

The front desk is staffed during limited hours. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary buffet breakfast is served each morning between 8:00 AM and 10:30 AM.
Palapa - Onsite restaurant. Happy hour is offered.

All-inclusive details

All-inclusive room rates at VR CLUB Tulum Riviera are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking includes off-street options
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast available daily 8:00 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Palapa

Things to do

  • 3 outdoor pools
  • Arcade/games room
  • Bike parking
  • Boat tours
  • Canoeing
  • Concerts/live shows
  • Evening entertainment
  • Fishing
  • Outdoor tennis court
  • Scuba diving
  • Spa services
  • Tennis

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's games
  • Soundproofed rooms

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Tennis lessons

Outdoors

  • Beach loungers
  • Garden
  • Private beachfront location

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Soap
  • Toilet paper
  • Towels

More

  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 120 (one-way), (up to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

VRClub Tulum Riviera
Tulum Riviera Beach Resort
VR CLUB Tulum Riviera Hotel
VR CLUB Tulum Riviera Tulum
VR CLUB Tulum Riviera Hotel Tulum

VR CLUB Tulum Riviera Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 25 out of 59 reviews" "
Rating 8 - Good. 13 out of 59 reviews" "
Rating 6 - Okay. 5 out of 59 reviews" "
Rating 4 - Poor. 5 out of 59 reviews" "
Rating 2 - Terrible. 11 out of 59 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Crystal

Disliked: Property conditions & facilities
My initial reservation was at this hotel. However upon arrival everything was so pretty and all, but the AC in there rooms was not cold at all. They offered to move us rooms but the other room was hot as well. asked for a fan and they were unable to provide us with one. Then said (we can buy one, but you will have to pay for it).. Reached out to our booking site and they where able to us hotels immediately.
Stayed 7 nights in Sep 2024

2/10 Terrible

Greg

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

2/10 Terrible

Tiana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My sister and I were able to have an all-inclusive vacation. It must be mentioned that the personnel was incredibly kind and well-kept. Regretfully, the cuisine was really underwhelming considering the extremely limited options. It was really disappointing. You really don't get to sample any of the Mexican cuisine, which is really disappointing. I was always simply asking taxes to take me to restaurants where the food was better and actually tasted good.
Stayed 6 nights in Aug 2024

8/10 Good

Ka Lok Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

José Luis

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
For the price I paid I was expecting something better for example the overall property is ald and outdated…and tio rustic …but to my like not very good taste….there were many ants … coffee maker provided but not a cup to make a cup of coffer (should have two cups for two hosts) … the room was very smelling old and bad odors, drainage at shower was slow.. towels for were old and seems like they bought at the thrifty store diferent colors .. there was no diferent towels for the shower and the swimming pool.. the drinks were not as good As I have tried at other resorts, the glasses in which they served the drinks were very poor quality, swimming pool is old and only for little kids…food was good and plenty, but servers at the restaurant overwhelmed us when we were eating.. there is no need to ask too many times for many of them how were we doing.. The overall experience was not Good .. I wouldn’t recommend this place to none if my friends
Stayed 3 nights in Aug 2024

10/10 Excellent

Shalom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, the staff show us the turtles that were born going in the water. Awesome experience. Beautiful view to the beach. Love it.
Stayed 8 nights in Aug 2024

4/10 Poor

Kristi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Ariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! Everyone was very kind and welcoming. Enjoyed the private beach and easy parking. Definitely recommend have a vehicle as the is a bit more secluded.
Stayed 6 nights in May 2024

10/10 Excellent

Jasmely

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really bad pot holes on the way to the hotel However the stay was really nice and the staff was really helpful I loved it.
Stayed 4 nights in Jul 2024

2/10 Terrible

Stephanie

Stayed 3 nights in Jul 2024

2/10 Terrible

Tiffany

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Let’s start off with the main road getting into the hotel . You would need an ATV our transportation was a van like vehicle and was driving 2 mph. It was a bumpy holy road. All dirt / mud. Then the check was so spooky and empty the front desk had two ppl to check you in dressed in regular clothes, the male had on a raggedy dirty white plain t shirt that was stretched by the neck line. No music it was completely empty. The same person who checked us in was the same person who brought us and our luggage to the room. The room was full of ants Ac did not work and the hot water takes about 5 min to come on. From walking from the lobby to the room we seen about 5 people max. We check out aboutb15 min after check in. There was no way my husband and i were staying there. Ended up rebooking another hotel 2 mins away and that was a hotel. This hotel was horrible I’m assuming due to the price you get what you paid for. Good luck to future ppl to book this hotel.
Stayed 3 nights in Jul 2024

6/10 Okay

ELIZABETH

Liked: Cleanliness, staff & service
Disliked: Room comfort
Aerial View Very Misleading
Overall a nice hotel. Decent food and friendly staff. Drinks were weak and only Dos Equis beer that wasn’t cold. DO NOT rely on the hotel images here! The buildings in the entire bottom have of the aerial view are abandoned, with broken windows and the pool hasn’t been operational in years. ONLY 2 POOLS HERE.
Stayed 7 nights in Jul 2024

2/10 Terrible

Victoria

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I loved the workers they tried their best to make things good for with what they had. I know there was a hurricane but they were taking their good old time cleaning things up Zi had to use a bucket to flush the toilet there wasn't any water to wash hands or take a shower. I could not get in my room unless I found some worker to open it. Once things got a small bit better nothing to do . This was boring no kayaks no boats nothing not a party to me. I did get some free meals after we asked for thrm to recompensate for the lack of amenities. I will not recommend to anyone. Our friends room was rained in and this was after the hurricane. Will I be able to get a refund?
Stayed 3 nights in Jul 2024

10/10 Excellent

Katya

Stayed 2 nights in Jun 2024

10/10 Excellent

Mira

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff!
Everything was great but the staff was exceptionally friendly
Good buffet
Stayed 4 nights in Jun 2024

2/10 Terrible

Crystal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Naomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This laid back beachfront hotel is quiet, chilled out and friendly. The sea view rooms are excellent - we had a superb view of beach and ocean. The food is fantastic - lots of variety and great value for money. It is the quiet season and the hotel made en effort for evening entertainment with outside singers and entertainers performing in the evenings. All the team are genuine, welcoming and really looked after us. We had a rental car and its good location to get to all the sights. It’s be hard to be here for a week without a car as there isn’t anything close by. A few improvements could be: - Gym Kit: Replace gym equipment on beachfront. It’s a great feature we used five times but the equipment is broken and missing weights. - Communication: There was a tropical storm, the power was off for half a day, there was damage to our room and we weren’t kept up to date on what was happening. We understand this happens, it’s Mexico and the season but a heads up would have helped.
Stayed 7 nights in Jun 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo excelente, es un muy buen lugar, si bien nosotros estuvimos porque hicimos ahí la pedida de mano (con un proveedor externo) y eso hace que la atención esté por arriba del promedio, el lugar es muy bueno, tiene todo, el pan del desayuno es delicioso, la atención se todo el personal es excelente, la playa es tranquila (porque Tulum), así que sí, muy bueno todo, súper recomendado. Gracias a todo el staff <3
Stayed 3 nights in May 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super friendly, and the place was so clean and outstanding
Stayed 4 nights in May 2024

8/10 Good

John

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Cindy

Stayed 2 nights in Mar 2024

4/10 Poor

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
BThe good, beautiful views and location on the beach. The bad hardest bed couldnt sleep on and no hot water. Hotel lost power had to check out before my stay was over and get another hotel.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mari

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the private each and no crowds. The service was outstanding. Get the all Inclusive. I’ll stay again next year. Recommend this to all my family and friends.
Stayed 7 nights in Mar 2024

2/10 Terrible

Heather

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Jennifer Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind, cheerful and helpful. At the reception desk, at the meals and even those working housekeeping, the service was outstanding. I truly hope they get compensated for their hard work and loving welcome towards your guests.
Stayed 3 nights in Mar 2024