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Novotel Goa Resort & Spa Hotel

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Goa Resort & Spa Hotel

Fitness facility
Premium bedding, pillow-top beds, minibar, in-room safe
2 bars/lounges, swim-up bar, poolside bar
Suite, 1 King Bed (Elegance) | Living area
Interior entrance

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Gym
  • Breakfast available
  • Spa

Explore the area

Map
Pinto Waddo, Off Main Candolim Road, Candolim, Goa, 403515
  • Candolim Beach
    9 min walk
  • The Bazaar
    3 min walk
  • Calangute Bus Stand
    3 min drive
  • Goa (GOX-New Goa Intl.)
    55 min drive

Room options

View all photos for Superior Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Tranquility)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed (Tranquility)

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Prestige)

Suite, 1 King Bed (Prestige)

Suite, 1 King Bed (Prestige)

  • 63 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Elegance)

Suite, 1 King Bed (Elegance)

Suite, 1 King Bed (Elegance)

  • 62 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Twin Room, 2 Single Beds

  • 33.1 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Exterior

Hyatt Centric Candolim Goa

Pool
Pet-friendly
Kids pool
Parking included
4.3 out of 5, Excellent, (278)
The price is AU$212
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hyatt Centric Candolim Goa

About the area

Candolim

Located in Candolim, Novotel Goa Resort & Spa Hotel is by the sea, within a 5-minute drive of Candolim Beach and Fort Aguada. .This family-friendly hotel is 1.7 mi (2.7 km) from Calangute Beach and 2.9 mi (4.6 km) from Baga Beach.

What's nearby

  • Candolim Beach - 9 min walk
  • Fort Aguada - 4 min drive
  • Sinquerim Beach - 10 min drive
  • Calangute Beach - 12 min drive
  • Baga Beach - 14 min drive

Getting around

  • Pernem Station - 26 min drive
  • Goa (GOX-New Goa Intl.) - 55 min drive

Restaurants

  • ‪Caravela Cafe - ‬6 min walk
  • ‪Alor Grande - ‬8 min walk
  • ‪The Bazaar - ‬3 min walk
  • ‪The Mango Grove - ‬6 min walk
  • ‪Fisherman's Cove - ‬7 min walk

About this property

Novotel Goa Resort & Spa Hotel

Suburban hotel with 2 restaurants and a full-service spa
Novotel Goa Resort & Spa Hotel offers 121 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a steam room.

Children under 12 years old are not allowed in the swimming pool, health club, or spa tub without adult supervision. Guests under 18 years old are not allowed in the swimming pool, health club, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 121 individually decorated guestrooms, featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a spa tub. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room. Getting to the surf and sand is a breeze with the beach shuttle (surcharge).
Enjoy international cuisine at Food Exchange, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Candolim? This hotel has 226042 square feet (21000 square meters) of space consisting of a conference center and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Food Exchange - This poolside coffee shop specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Vero Cibo - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Chy - This lobby lounge specializes in local cuisine and serves lunch and light fare. Open daily.
Sunken Bar - This poolside bar specializes in international cuisine and serves light fare only. Open daily.
24-hour room service is available.

Languages

English, Hindi, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Extended parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: INR 1200 for adults and INR 600 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Food Exchange
  • Vero Cibo
  • Chy
  • Sunken Bar

Things to do

  • Arcade/games room
  • Archery
  • Basketball
  • Bike rentals
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Playground
  • Private picnics
  • A hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/games room
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (226042 square feet of space)
  • Meeting rooms - 7

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 3520.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 1200 for adults and INR 600 for children
  • Airport shuttle fee: INR 4032 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 3520.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 8 AM to 8 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, health club, or spa tub, while guests under 12 years old are only allowed in the swimming pool, health club, and spa tub with adult supervision
Guests under 12 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

Grand Mercure Goa Shrem
Novotel Goa Resort
Grand Mercure Shrem
Grand Mercure Shrem Resort
Grand Mercure Goa Shrem Resort Candolim
Novotel Goa
Novotel Goa Resort Spa
Novotel Goa Resort Spa
Novotel Goa & Hotel Candolim
Novotel Goa Resort & Spa Hotel Hotel
Novotel Goa Resort & Spa Hotel Candolim
Novotel Goa Resort & Spa Hotel Hotel Candolim

Novotel Goa Resort & Spa Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 65 out of 153 reviews" "
Rating 8 - Good. 52 out of 153 reviews" "
Rating 6 - Okay. 23 out of 153 reviews" "
Rating 4 - Poor. 8 out of 153 reviews" "
Rating 2 - Terrible. 5 out of 153 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Garima

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Meena

Stayed 2 nights in Aug 2024

10/10 Excellent

Gerard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome service at the Novotel Candolim spa
We had an excellent stay. Of special mention are the staff at the Food Exchange. Our son is a special needs child who eats a very limited range of foods. They made every attempt to take care of our kids.A special shout out to Avi, Shubada, Shailendra, Chef Mahendra and the rest of the team. A big thank you!
Stayed 4 nights in Aug 2024

8/10 Good

Maulesh

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Room allocation was late, staff service not at par to expectation of Novotel. Indoor sports and kids activities are mostly paid and prices are on higher side.
Stayed 2 nights in May 2024

10/10 Excellent

RK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous and very friendly staff in the buffet restaurant, especially Ms. Yashoda if we got the name right. Indian food is the highlight, we ate the same cuisine for 4 days straight and still wanted more. Good pool area as well. Great location next to the buzzing Candolim beach road.
Stayed 5 nights in Mar 2024

6/10 Okay

Dave

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Another Novotel fail. Property was tired, outdated, Had to request a room change due the overpowering smell of sewerage emanating from the bathroom. They sent someone up with a bottle of air freshener!! I sent him away and enforced the room change. I will not knock the room staff efforts as they certainly were very willing to assist and serve generally. Except the breakfast staff who acted like they’d only just crawled out of bed, grumbling and scowling Not a chance I’ll use the Novotel or Accor chain of hotels ever again
Stayed 3 nights in Feb 2024

4/10 Poor

Dhara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
would not prefer for my next stay
Stayed 3 nights in Feb 2024

10/10 Excellent

Hitin

Liked: Cleanliness, staff & service, room comfort
Novotel Goa spa resort
This was my wife and I first time in Goa. We chose Novotel based on its excellent reputation and we had stayed in Cairo at that Hotel. Although the actual hotel is need of updating, the service from the staff was more than enough to make up that. In particular Rahuldev, Subarnh, Rohin ,Subhiv, to name but a few. There kindness and genuine attention to our needs was impeccable. Our stay was made more pleasurable by having such great service by the team at the Lotus restaurant! Really appreciated and thank you.
Stayed 5 nights in Feb 2024

8/10 Good

Poorvi

m
Stayed 3 nights in Apr 2023

10/10 Excellent

Arunkumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Vikram Varma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Exceptional Hospitality
Novotel Gotel and spa in Goa impresses with its vibrant atmosphere, friendly staff it’s an old well maintained property.Kids loved the pool area and it’s close proximity to candolim beach makes it an ideal retreat. Guests consistently praise the Novotel resort and Spa in Goa for its exceptional staff. The team is recognized for their warm hospitality, attentive service, and willingness to go above and beyond to ensure a pleasant stay. From the reception Linda, Shambhavi and Anchal at the restaurant, Daljit,Avi and Shubatra have been really helpful and were always around and took good care of us and not to mention Francis from the pool bar makes some amazing cocktails a must try,visitors often highlight the friendly and helpful demeanor of the staff, contributing to a positive and memorable experience at Novotel Hotel and Spa Goa.
Stayed 3 nights in Dec 2023

10/10 Excellent

Bala Krishna, Guntur

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury and kid friendly hotel.
Stayed 4 nights in Oct 2023

6/10 Okay

Debi

Stayed 2 nights in Oct 2023

10/10 Excellent

Sagar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

6/10 Okay

Kate

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very tired and shabby looking property. Rooms, spa, pool all in need of some serious TLC and a renovation. Rooms are small and there were musty smells that frequently entered our room presumably from the AC. Staff were young and inexperienced. Everything took sooooo long or had to be asked for several times. There also appeared to be a complete lack of anyone in charge - front of house, in the reception which probably explains the erratic/ non existent service. On reflection the best service came from the main entrance security who always said hello / smiled / were friendly whenever we entered or arrived. I can only assume they were outsourced! On the plus side the food from the al la carte menu was ok. Definitely wouldn’t return. Much better and cheaper places to stay in Candolim.
Stayed 3 nights in Apr 2023

8/10 Good

admin and

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

4/10 Poor

Vikram

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid Novotel
The room cleanliness was poor The window was open and there were mosquitoes in the room I found cockroaches in the bathroom. The room had a strange bad smell lingering on, thankfully we had aroma candles and that helped. The parking staff deserve compliments for managing in a very constrained space.
Stayed 1 night in Jan 2023

10/10 Excellent

Piyush

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very accommodating. We really enjoyed our stay.
Stayed 2 nights in Nov 2022

10/10 Excellent

Digvijay, Tempe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 4 nights in Jul 2022

8/10 Good

Aditya

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service
Mixed bag
Mixed bag. A lot of areas for the hotel to improve upon - service and room housekeeping being two of the major ones.
Stayed 3 nights in Apr 2022

10/10 Excellent

Rohit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good, just need to improve the food
Stayed 6 nights in Mar 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

GAURAV

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022

10/10 Excellent

Bhupesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Experience
Amazing and awesome experience. Great hospitality, friendly staff.
Stayed 2 nights in Dec 2021

6/10 Okay

Sharad

Liked: Cleanliness, property conditions & facilities, room comfort
Poor check in process
It took 10 mins to check in at 4pm. They wanted to create my profile. Since I have already stayed at accor. It did not allow same email id again
Stayed 4 nights in Nov 2021