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Hotel Alto da Serra

3.0 star property

Photo gallery for Hotel Alto da Serra

Garden
Minibar, blackout curtains, iron/ironing board, free WiFi
Buffet
Interior entrance
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Room service
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Rua Borges de Medeiros, 999, Canela, RS, 95670-000
  • Cathedral of Our Lady of Lourdes
    ‪5 min walk‬
  • Alpen Park
    ‪4 min drive‬
  • Dreamland Wax Museum
    ‪4 min drive‬
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪108 min drive‬

Room options

View all photos for Standard Apartment

Minibar, blackout curtains, iron/ironing board, free WiFi

Standard Apartment

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Luxury Apartment

Luxury Apartment

Luxury Apartment

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment

Minibar, blackout curtains, iron/ironing board, free WiFi

Standard Apartment

  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Chalet

Chalet

Chalet

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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Lobby lounge

Laghetto Canela

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.7 out of 5, Exceptional, (504)
The price is AU$66
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Laghetto Canela

About the area

Canela

With a stay at Hotel Alto da Serra, you'll be centrally located in Canela, within a 10-minute drive of Gramado Covered Street and Cathedral of Our Lady of Lourdes. .This hotel is 9.8 mi (15.8 km) from Snowland Park and 0.5 mi (0.9 km) from Teatro Municipal de Canela.

What's nearby

  • Cathedral of Our Lady of Lourdes - 5 min walk - 0.4 km
  • Gramado Covered Street - 10 min drive - 8.9 km
  • Gramado Central Avenue - 10 min drive - 9.2 km
  • Mini Mundo - 11 min drive - 10.0 km
  • Black Lake Park - 13 min drive - 11.1 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 108 min drive

Restaurants

  • ‪Caracol Gourmet - ‬4 min walk
  • ‪La Estación - Parrilla - ‬10 min walk
  • ‪Casa da Velha Bruxa - ‬10 min walk
  • ‪Skillo Lanches - ‬8 min walk
  • ‪Bistrô Sabor de Mel - ‬7 min walk

About this property

Hotel Alto da Serra

Hotel in Canela with free breakfast and a 24-hour front desk
Hotel Alto da Serra offers 20 accommodations with minibars and complimentary toiletries. LCD televisions are featured in guestrooms.

Bathrooms include showers. This Canela hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 20 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include phones and blackout drapes/curtains, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a television in a common area.
Take advantage of the hotel's room service. A complimentary buffet breakfast is served daily from 7:30 AM to 10 AM.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10 AM.
Room service is available.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10 AM
  • Room service available

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas (fines apply)
  • Shared microwave
  • Shared fridge
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 26-inch LCD TV

Food and drink

  • Minibar

More

  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Hotel Alto da Serra Canela
Alto da Serra Canela
Hotel Alto da Serra Hotel
Hotel Alto da Serra Canela
Hotel Alto da Serra Hotel Canela

Hotel Alto da Serra Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 42 out of 74 reviews
Rating 8 - Good. 26 out of 74 reviews
Rating 6 - Okay. 3 out of 74 reviews
Rating 4 - Poor. 3 out of 74 reviews
Rating 2 - Terrible. 0 out of 74 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeferson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

FLAVIA

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Luciano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Fabricio

Stayed 2 nights in Aug 2023

8/10 Good

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Pedro Paulo

Stayed 3 nights in Oct 2022

10/10 Excellent

Daniel

Stayed 2 nights in Sep 2022

10/10 Excellent

Jorge Leandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
otima
Stayed 2 nights in Sep 2022

8/10 Good

Camis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Debora Thais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aconchego... Eficiência... Bem-Estar !!!!
Hotel bem localizado na região, próximo a avenida principal, local aconchegante, acomodação limpa e organizada, equipe da recepção (Sr. Maurício nos forneceu várias informações que viabilizou nossa estadia na cidade), limpeza e copa são eficientes, dedicados, educados e simpáticos.... Café da manhã variado... Super recomendo !!!!
Stayed 5 nights in Jun 2022

10/10 Excellent

Paulo Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paz e tranquilidade perto do centro de Canela
Quarto grande, banheiro com hidromassagem é diferencial, bom sistema de aquecimento (estava muito frio), café da manhã bom , perto do centro mas bem silencioso
Stayed 2 nights in May 2022

10/10 Excellent

Márcio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Tatiana dos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Juliane

Stayed 1 night in Feb 2022

10/10 Excellent

AKRAM KMAL

Stayed 1 night in Feb 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
De um modo geral foi bom. Café da manhã bem servido, instalações bem cuidadas. Porém não cabe ser 3 estrelas. Apto. pequeno (sem espaço para 2 malas), não tem TV paga …
Stayed 5 nights in Dec 2021

8/10 Good

João

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A contento
Foi a contento, passamos um ótimo final de semana e o hotel atendeu a nossa expectativa de ter um lugar para pernoite e desejum
Stayed 2 nights in Dec 2021

10/10 Excellent

Elvis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Volto logo!
Excelente! Nada a reclamar. Pessoas fantásticas!
Stayed 1 night in Dec 2021

8/10 Good

wesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom!
Stayed 3 nights in Nov 2021

8/10 Good

Francivania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradável
Tudo foi muito agradável, a pousada é um charme, porém por 2 dias passamos por uma friagem e sofremos muito no chalé sem aquecedor
Stayed 5 nights in Nov 2021

8/10 Good

Moises

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A localização é excelente, a duas quadras da bela catedral de pedra, que fica bem no centro da cidade. O apartamento é bom, com banheira de hidromassagem, mas poderiam renovar a parte elétrica. A única tomada com terra fica entre o ar-condicionado e a cabeceira da cama. Se o cabo do meu laptop não tivesse 3m não teria alcançado da mesa até lá. Deveriam colocar uma tomada aterrada à esquerda da janela.
Stayed 2 nights in Oct 2021

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vale a pena
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Stayed 4 nights in Sep 2021