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Hotel Fazenda Pampas

3.5 star property

Photo gallery for Hotel Fazenda Pampas

Reception
Reception
Lake
Room (Campeiro)
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Free WiFi
  • Parking included
  • Air conditioning

Explore the area

Map
Avenida Don Luiz Guanella, 1561, São José, Canela, 95680-000
  • Gramado Covered Street
    ‪8 min drive‬
  • Gramado Central Avenue
    ‪8 min drive‬
  • Mini Mundo
    ‪9 min drive‬
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪105 min drive‬

Room options

View all photos for Room (Pampeano)

Room (Pampeano)

Room (Pampeano)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Room (Campeiro)

Room (Campeiro)

Room (Campeiro)

  • 0.5 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Room (Gauderio)

Room (Gauderio)

Room (Gauderio)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the area

Canela

With a stay at Hotel Fazenda Pampas in Canela, you'll be within a 10-minute drive of Gramado Covered Street and Roda Canela. .This farm stay is 8.6 mi (13.8 km) from Snowland Park and 0.3 mi (0.5 km) from Steam World.
View more Agritourism in CanelaOpens in a new window

What's nearby

  • Super Carros - 4 min drive - 3.2 km
  • Hollywood Dream Cars Museum - 5 min drive - 3.8 km
  • Gramado Covered Street - 8 min drive - 6.9 km
  • Gramado Central Avenue - 8 min drive - 7.3 km
  • Mini Mundo - 9 min drive - 8.0 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 105 min drive

Restaurants

  • ‪Brandy Bar - ‬4 min drive
  • ‪Coelho Café Colonial - ‬18 min walk
  • ‪Xis da Serra - ‬14 min walk
  • ‪Restaurante Rancho Serrano - ‬12 min walk
  • ‪Boteco do Bill - ‬11 min walk

About this property

Hotel Fazenda Pampas

Farm stay in Canela with free breakfast and a 24-hour front desk
Hotel Fazenda Pampas offers 62 air-conditioned accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 62 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a television in a common area. Additional amenities at this farm stay include tour/ticket assistance and a picnic area.
Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a 24-hour front desk, luggage storage, and microwave in a common area. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10 AM. A complimentary manager's reception is offered each day.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • Free daily manager's reception

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Hotel Fazenda Pampas Canela
Fazenda Pampas Canela
Fazenda Pampas
Hotel Fazenda Pampas Canela
Hotel Fazenda Pampas Agritourism property
Hotel Fazenda Pampas Agritourism property Canela

Hotel Fazenda Pampas Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 107 out of 285 reviews
Rating 8 - Good. 89 out of 285 reviews
Rating 6 - Okay. 42 out of 285 reviews
Rating 4 - Poor. 30 out of 285 reviews
Rating 2 - Terrible. 17 out of 285 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great relaxing place. Walkable to many place. Good size rooms. Nice quality furniture and bedding. Good Wifi The breakfast could use some improvement.
Stayed 5 nights in Aug 2021

8/10 Good

Gilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Paulo Cesar

Stayed 2 nights in Dec 2024

4/10 Poor

Jamile

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A recepcionista que fez o check in era extremamente mal humorada, irritada. Definitivamente não era pra a função. Ela parece não ter condições de lidar com o público.
Stayed 1 night in Dec 2024

6/10 Okay

ALESSANDRO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Não foi muito bom!

Minha experiência neste hotel foi decepcionante. O prédio é antigo e a porta dos fundos permanecia aberta, o que comprometeu a segurança e me causou desconforto. O café da manhã foi bom, mas o quarto deixou a desejar: a TV só pegava Globo e Record, e o chuveiro a gás oscilava entre temperaturas extremas. Na chegada, em 23 de dezembro, a recepção estava cheia, e um senhor visivelmente estressado foi ríspido ao dizer que o check-in só poderia ser feito após as 14h. Eu só queria perguntar sobre deixar as malas, mas pela aspereza entendi que não seria possível. Não recebemos orientações sobre o funcionamento do hotel ou a localização do café da manhã. No check-in, outra funcionária apenas entregou um formulário e a chave do quarto 113, dizendo que era 'virando à direita no corredor'. Em contraste, no check-out, fomos atendidos por uma moça muito simpática, que nos desejou tudo de bom. Além disso, a manta da cama tinha queimados, provavelmente de cigarro, o que reforçou a sensação de descuido. Não me senti acolhido e não voltaria a me hospedar aqui.
Stayed 3 nights in Dec 2024

4/10 Poor

Keli

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Muito desagradável.

A propriedade pelo custo que foi pago, não oferece nada que agrade. Vamos começar pela cortesia ou recomendação de lugares, não oferecem como nos outros, o ambiente não tem odor agradável, a limpeza deixa bastante a desejar, o ambiente dos quartos não é nada moderno ou sofisticado, televisão antiga, me deram 2 quartos diferentes e não funcionava em nenhum deles, Internet Wi-Fi ruim só pega quando quer, ou seja, não oferece nenhum conforto para o custo que pagamos pra se sentir bem dentro do hotel. Também percebi mais hóspedes insatisfeitos como eu. A única coisa agradável é a localização, de resto, não vale a estadia.
Stayed 5 nights in Dec 2024

8/10 Good

Ricardo Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Ariel Tauan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valeu a pena

Tranquila
Stayed 1 night in Nov 2024

6/10 Okay

Lahayna

Stayed 1 night in Nov 2024

10/10 Excellent

Paulo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar para descansar

Excelente impressão do hotel e sua estrutura. Embora só fiquei uma noite um hotel para apreciar o clima da serra e descansar no seu amplo espaço de área verde com lagos e bela paisagem. O mesmo localiza-se ao lado da Roda Canela. As acomodações são conforaveis e café da manhã saboroso. Atendimento ótimo.
Stayed 1 night in Nov 2024

6/10 Okay

Deivid

Business traveller
Liked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Breno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Café da manhã de baixa qualidade.

Café da manhã de baixa qualidade.
Stayed 2 nights in Oct 2024

2/10 Terrible

Maraisa

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Não gostamos do hotel. O quarto estava mofado e com pó, travesseiros velhos. O café da manhã não tinha muitas opções, demorava para fazer reposição do que terminava.
Stayed 1 night in Aug 2024

8/10 Good

KATIELI G

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Paulo cesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Jorge Luiz

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Edileusa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decepcionada.

Minha estadia nao foi agradável, tanto que cancelei o restante dos dias e troquei de hotel. Motivos: Hotel muito frio a calefacao é ligada somente a noite, banheiro mofado, mas a maior decepção foi o café da manhã. Poucas opções e as coisas pareciam velhas. Quem vem a Gramado sabe que é uma cidade acolhedora, com hotéis com excelentes cafés. Quando saí do hotel e falei sobre o café a recepcionista disse: "nao tem como agradar a todos" , logo vê que ela nao está preparada para tentar melhorar a situação, ela poderia ter perguntado: O que você acha que precisa melhorar? Ou falar que repassaria minha reclamação para alguém verificar, mas ela nao teve empatia. Talvez ja está acostumada com a situação e isso ficou corriqueiro para ela. É uma pena, porque a estrutura do hotel é grandiosa, falta uma limpeza melhor, colocar um tapete nos corredores, melhorar o sistema de aquecimento, treinar os funcionários e melhorar o café da manhã, colocar mais opção e melhorar a apresentação. Eu faço muita questao de um bom café da manhã, não posso indicar um hotel nesse nível. Tomara que melhorem. Fui tentar anexar as fotos aqui, mas não funcionou.
Stayed 2 nights in Aug 2024

10/10 Excellent

CARLOS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Devanir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom demais

Incrivel, gostamos demais. Foi uma noite só mas fica inesquecível. Voltaremos.
Stayed 1 night in Jun 2024

8/10 Good

Wagner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel modesco, antigo, porém muito charmoso, estacionamento amplo, conta com um bar dentro do mesmo com um atendimento diferenciado, fácil acesso a Canela e Gramado, recomendo a todos
Stayed 2 nights in Jun 2024

10/10 Excellent

Cecilia

Stayed 1 night in Jun 2024

2/10 Terrible

simone

Stayed 1 night in May 2024

6/10 Okay

Geraldo

Stayed 1 night in May 2024