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Holiday Inn Express Canterbury by IHG

3.0 star property

Photo gallery for Holiday Inn Express Canterbury by IHG

Exterior
Exterior
Bar (on property)
Exterior
In-room safe, desk, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
A2 Upper Harbledown, Canterbury, England, CT2 9HX
  • Westgate Gardens
    ‪4 min drive‬
  • Westgate Gardens and Towers
    ‪5 min drive‬
  • University of Kent
    ‪5 min drive‬
  • London (SEN-Southend)
    ‪96 min drive‬

Room options

View all photos for Room, 2 Single Beds

In-room safe, desk, free WiFi, bed sheets

Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed

In-room safe, desk, free WiFi, bed sheets

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

In-room safe, desk, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Double Bed with Sofa bed

In-room safe, desk, free WiFi, bed sheets

Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Front of property

Best Western Abbots Barton Hotel

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (768)
The price is AU$164
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Best Western Abbots Barton Hotel

About the area

Canterbury

With a stay at Holiday Inn Express Canterbury by IHG in Canterbury, you'll be within a 10-minute drive of Canterbury Cathedral and Westgate Gardens. .This hotel is 2.8 mi (4.6 km) from St. Dunstan's Church and 3 mi (4.8 km) from University of Kent.

What's nearby

  • Westgate Gardens - 4 min drive - 4.7 km
  • Westgate Gardens and Towers - 5 min drive - 5.1 km
  • University of Kent - 5 min drive - 4.8 km
  • Marlowe Theatre - 6 min drive - 5.9 km
  • Canterbury Cathedral - 8 min drive - 6.4 km

Getting around

  • Canterbury Chartham Station - 6 min drive
  • Gatwick Airport (LGW) - 84 min drive

Restaurants

  • ‪Caffè Nero - ‬6 min drive
  • ‪Marino's Fish Bar - ‬5 min drive
  • ‪The Old Coach & Horses - ‬3 min drive
  • ‪The Monument - ‬4 min drive
  • ‪Marino Fish Bar - ‬5 min drive

About this property

Holiday Inn Express Canterbury by IHG

Hotel in Canterbury with free breakfast and a 24-hour front desk
Holiday Inn Express Canterbury by IHG offers 89 accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers and hair dryers.

This Canterbury hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 89 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services, barbecue grills, and a banquet hall.
You can enjoy a meal at Great Room serving the guests of Holiday Inn Express Canterbury by IHG, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily.
Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast each morning.
Great Room - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

Dutch, English, French, Hindi, Japanese, Polish, Portuguese, Russian, Serbian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 3 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Great Room

Family friendly

  • Snack bar/deli

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Portable fan

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Self parking fee: GBP 3 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canterbury Holiday Inn Express
Holiday Inn Express Canterbury
Holiday Inn Express Hotel Canterbury
Canterbury Holiday Inn
Holiday Inn Canterbury
Holiday Inn Express Canterbury Hotel Upper Harbledown
Holiday Inn Express Canterbury Upper Harbledown
Holiday Inn Express Canterbury Hotel
Express Canterbury By Ihg
Holiday Inn Express Canterbury
Holiday Inn Express Canterbury by IHG Hotel
Holiday Inn Express Canterbury an IHG Hotel
Holiday Inn Express Canterbury by IHG Canterbury
Holiday Inn Express Canterbury by IHG Hotel Canterbury

Holiday Inn Express Canterbury by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 357 out of 1001 reviews
Rating 8 - Good. 392 out of 1001 reviews
Rating 6 - Okay. 175 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, good staff, needs Fairtrade!
The hotel has a high standard of cleanliness. Staff are helpful and friendly. The room for 3 is pleasant but very cramped. The addition of Fairtrade tea, coffee, sugar would be brilliant - and Fairtrade chocolate and bananas too, please!
Stayed 1 night in Nov 2024

8/10 Good

nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Pleasantly surprised at how nice the staff and service was. However, being charged £3 for parking as an additional cost seemed ridiculous. Also, the room was horrendously noisy from the road!..should have better soundproofing/double glazing.. tho i would say the breakfast was very nice
Stayed 1 night in Nov 2024

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
The hotel was clean and bright. The reception staff were friendly and helpful. This is my second at this hotel and both visits were great and I would recommend to anyone.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tracey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip to Canterbury
One of the best Holiday Inn Express Hotels I've stayed in - the staff were amazing, extremely pleasant, efficient & spoke to every guest. A big shout out to the chef, I was very surprised at how good the food was - make sure you try the sweet potato & chickpea curry - delicious. I would highly recommend this place.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mercy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. Had a great stay. The only downside was having to carry bags upstairs as there is no lift. Would definitely recommend it.
Stayed 6 nights in Nov 2024

10/10 Excellent

Inna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient access, friendly staff, great breakfast.
Stayed 6 nights in Nov 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay. Staff were very friendly and attentive. Really nice breakfast, nice touch to supply takeaway cups and bags in case you want to eat on the go!
Stayed 1 night in Aug 2024

8/10 Good

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommendable Holiday Inn
Really impressed. Staff were all super professional helpful, and friendly, all round excellent customer service! Rooms very clean, comfortable bed and great breakfast. Brilliant value, would definitely recommend. I’m not easily impressed but this was excellent, especially for the price!
Stayed 2 nights in Oct 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stopover on trip from France.
The room was good and the beds were comfortable, all very clean. Also we had dinner, very nice, and the included breakfast was delicious.
Stayed 1 night in Oct 2024

10/10 Excellent

Vanessa

Stayed 1 night in Oct 2024

10/10 Excellent

Neill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Pat

Stayed 1 night in Sep 2024

10/10 Excellent

Monty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Alison

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, 10 minutes to Canterbury, very quiet, great staff - they couldn't do enough for us, greeted us like friends every morning. Would definitely book this place again if in the area - fabulous stay for 4 nights after a 30 hour flight from Australia.
Stayed 3 nights in Aug 2024

10/10 Excellent

RAYMOND

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Perhaps the best staff i have ever seen in any hotel. Very helpful and caring. Thank you so much !!
Stayed 1 night in Aug 2024

8/10 Good

Devarsh

Stayed 3 nights in Aug 2024

2/10 Terrible

Agnieszka

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Very noisy next to highway and no air conditioning in rooms. Overpriced! Nothing around hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

tamanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Avinash

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Hamidudeen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Ditmar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024