Located in Cap-Haitien, Metro Residences Hotel is in the suburbs, within a 10-minute drive of Cap-Haitien Cathedral and Place d'Armes. .This hotel is 6.6 mi (10.7 km) from Cormier Beach and 8.3 mi (13.4 km) from Labadee Beach.
What's nearby
Cap-Haitien Cathedral - 5 min drive - 4.9 km
Place d'Armes - 5 min drive - 5.0 km
Cormier Beach - 32 min drive - 10.7 km
Citadelle Laferriere - 33 min drive - 27.3 km
Labadee Beach - 38 min drive - 13.4 km
Getting around
Cap-Haitien (CAP-Cap-Haitien Intl.) - 18 min drive
Restaurants
La Kay Restaurant - 6 min drive
Cap Deli - 5 min drive
Boukanye - 5 min drive
Park Cafe - 27 min drive
Deco Plage - 6 min drive
About this property
Metro Residences Hotel
Suburban hotel with a nightclub and a restaurant
Metro Residences Hotel offers 13 accommodations with DVD players and complimentary toiletries. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas and include desks. Beds feature down comforters and premium bedding. Flat-screen televisions come with pay movies.
Bathrooms include showers. In-room wired Internet access is available for a surcharge. Additionally, rooms include ceiling fans and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.
Make yourself at home in one of the 13 individually decorated guestrooms, featuring DVD players and flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies. Wired internet access (surcharge) is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Enjoy recreation amenities such as a nightclub or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at the Sky Bar, a bar/lounge where you can take in the garden view and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A shuttle from the airport to the hotel is provided for a surcharge (available on request), and free self parking is available onsite.
Sky Bar - Overlooking the garden, this rooftop bar serves brunch, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.
Languages
English, French
Property amenities
Internet
Available in all rooms: Wired Internet (USD 10 per night)
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Motorhome/coach/lorry parking (subject to charges) on site
Limited on-site parking
Free off-site parking
Pick-up airport shuttle (surcharge) during limited hours
Airport shuttle on request
Food and drink
1 restaurant
1 poolside bar and 1 bar
Room service available
Coffee/tea in a common area
Restaurants on site
Sky Bar
Things to do
Nightclub
Family friendly
Cots/infant beds (surcharge)
DVD player
In-room childcare (surcharge)
Rollaway/extra beds (surcharge)
Conveniences
Front-desk safe
Guest services
Concierge services
Daily housekeeping
Dry-cleaning service
Free food shopping service
Luggage storage
Tour/ticket assistance
Turndown service
Wedding services
Outdoors
BBQ grill(s)
Terrace
Accessibility
This property does not have any lifts
More
Designated smoking areas
TV in lobby
Room amenities
Bedroom
Air conditioning (climate-controlled)
Blackout drapes/curtains
Ceiling fan
Cots/infant beds (surcharge)
Down duvet
Premium bedding
Rollaway/extra beds (surcharge)
Bathroom
Free toiletries
Hairdryer (on request)
Private bathroom
Shower
Towels
Entertainment
DVD player
Flat-screen TV
Films for purchase
Premium channels
More
Connecting rooms available
Desk
Individually decorated
Individually furnished
Separate sitting area
Turndown service
Policies
Check-in
Check-in start time: noon; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 10 per stay
Cribs (infant beds) are available for USD 10.00 per day
Important information
Optional extras
Fee for in-room wired internet: USD 10 per night (rates may vary)
An in-room refrigerator is available for an additional fee
Crib (infant bed) fee: USD 10.00 per day
Rollaway bed fee: USD 10 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Metro Residences Hotel Cap-Haitien
Metro Residences Hotel
Metro Residences Cap-Haitien
Metro Residences Hotel Hotel
Metro Residences Hotel Cap-Haitien
Metro Residences Hotel Hotel Cap-Haitien
Metro Residences Hotel Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I like it it’s clean and quiet
I didn’t like the part of no TV and no A/C
Furthermore they told me they didn’t cook after I paid for my breakfast online at last they brought me something to eat before I left
Diela
Stayed 1 night in Aug 2024
2/10 Terrible
Gina
30 July 2024
Gina
Stayed 1 night in Jul 2024
8/10 Good
Amiel
23 Nov 2023
Amiel
Stayed 1 night in Nov 2023
4/10 Poor
Bessie Anastha
Travelled with family
8 Nov 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Could have done much more. Paid for breakfast but I was served what I could purchase on the street.
Bessie Anastha
Stayed 2 nights in Nov 2023
6/10 Okay
geraldine
18 July 2021
Liked: Staff & service
A diamond chip in the rough
This Hotel have signs that it was a nice place to stay before covid. There are some improvements the owner is addressing such as plumbing. Being without guest for a couple years and the owner was really not expecting us as he had cancelled all bookings, the generator for the AC was not primed. However, the owner was the epitome of hospitality
His staff on hand quickly found a room with an old fashion electic AC that worked quite well. The room was quickly dusted and a small fridge was moved into the room
The linen was clean and next morning the front desk staff brought us hot coffee. They really tried to accommodate us. The decor is native to Haiti. The location is in the central area of Cap City but on a quieter side street.
I think once the improvements to the plumbing issues are made and the entry treshold tiles replace, some cleaning up of the entry courtyard etc is done it will again reflect the vibrancy it must have had before the 2 years neglect occurred. I must add that I'm a usual 4-5* hoyel patron and was really repelled at the 1st impression. But our driver had a long day driving us fro Hinche over a very rough 2hours of bad road and he abandoned us after dropping us off at the front gate. The 2 young women that was there were obviously not expecting us. They called the owner and he was one of the nicest understaning persons ever. Along with the 2 youn ladies, my husband's patience I was able to calm down sufficiently to accept the hospitality.
Travelled with family and small children, Business traveller
20 Jan 2020
Liked: Amenities
I didnt like the room I was put in, thhe bathroom started leaking and bed bugs bit me and my daughter. When i approached them with that the switch thenroom to a better room and condition and then they opened the wifi to the hotel so my experience was not all bad
The Hotel claim that they have parking and it wasn't true if one car already park, you have to find your way to park outside the hotel. at checking the lady was so nice but i never get a towel on time in my room
due to the construction, it was a mess
The staffs were very nice. They tried to accommodate to all requests. My only issue was the hot water. But for the it was overall a very nice place to stay.
One of the three receptionist was so awful I believe she needs to receive a courtesy class to work to any decent hotel in the area. I spent 10 days without watching any news because the TV is not working at all. The hotel can’t not provide me with a bottle of water besides the first day, the receptionist greeted me with one bottle of water. They told me that the hotel will charge me with a $20 fee if I have a guest slept with me in my room with two beds. Quietly frankly I had bad experience this time with this hotel and I wouldn’t recommend it to anyone who wants to go to a vacation in Cap-Haïtien. The only positive thing in this hotel is the lady who prepares the breakfast and happens to do everything in this hotel such as receptionist, cooking and cleanings as well. To sum up, that lady has more customers service more than any other two ladies who worked at the front desk.
Well, it’s an OK enough place to stay if you need a place just to crash for the night or nights. Aside from that the hotel could use some upgrades inside and out.
this is my second times staying there and I encountered a lot more problem during this stay then I did on my last trip, some of the issues were : no hot water, and when I told the front desk they said there is hot water, we showered with cold water a couple of times and went back to report the problem again, but it took an argument to get the problem resolved which the guy said was a breaker behind the bathroom. The power kept cutting out every hour every night til about 3am no one seem to be bother by it nor did we ever get an explanation. Breaksfast is okay...
SAKY
Stayed 7 nights in Nov 2017
4/10 Poor
charitable, naples fl
6 Aug 2017
Disliked: Staff & service
I didn't like the service I spent 2 days with out AC-DC and room service. I will not recommend it to anyone else's.
This place is way over priced for what it is, the free wifi did not work while I was there, rooms are really small and the bathroom running water was just hot water when taking a shower and that was no fun! TV didn't work but after several request they came and fix it. Lots of Miskitos inside the room and extremely humid.
I like this place I wish they have a restaurant in .over all good to stay .thanks guys. Nb I would recommended any one to stay because it's convenient to get out quiet don't regret to stay with them I'll do it again .
i rather not
8/10 Good
Randy, New Yor
27 June 2016
Liked: Cleanliness, staff & service, room comfort
Very responsive to guest
There was an issue with phone reception in the original room, but I was moved. The T.V. is controlled by Registration and not satisfactory. Otherwise, the people are nice and they provide with Air Conditioned and breakfast is just fine. I believe that they are willing to satisfy and for this, I would recommend this place.
We showed up at the hotel, but did not stay. We did not feel the area was safe with the political unrest that was happening. The hotel did not have a restaurant.
Jill
4/10 Poor
Edwin, Miami, Fl
30 Jan 2016
Liked: Room comfort
Disliked: Staff & service
Reasonable hotel, but needs major improvement.
Well let's first talk about the pro's about this hotel. I liked the fact that it included a fridge and small kitchenette that was functional and came in very handy since I brought food with me too cook. Room was spacious and somewhat clean. Room did have cob webs in the upper right side of the door panel. Bed was very comfortable and did receive a good nights sleep for the three nights I stayed there. Location is excellent since it is centrally located in Cap-Haiten. There are stores and markets in the area to buy stuff from which is good. Location is good and you feel safe in the area when you are walking around. Had electricity every night and hot water to take a shower everyday which is good. Now for the con's. The first is when I arrived Monday evening around 7:00 pm the receptionist wasn't that friendly. She then asked me for 15.00 US currency for the three nights I would be staying there. I proceeded to tell I just arrived you couldn't wait till I check out or the next morning to ask for the money for the electrify. She then stated we had to pay up front which I was very upset about since I had been up from 4:00 am traveling to arrive in Cap-haiten. Flew in from Fort-lauderdale that morning. Paid her 20.00 US but did not have 5.00 change to give me back, which I found unacceptable since the asked me for money for the electricity right away. I then stated since you have no change to give back to me then you should let me give you the next morning when you have change,