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Universal Hotel Castell Royal

4.0 star property

Photo gallery for Universal Hotel Castell Royal

Outdoor pool, pool umbrellas, pool loungers
Reception
Desk, free WiFi
Desk, free WiFi
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
Calle Costa i Llobera, Canyamel, Capdepera, Mallorca, 7589
  • Playa de Canyamel
    ‪2 min walk‬
  • Torre de Canyamel
    ‪3 min drive‬
  • Son Moll Beach
    ‪11 min drive‬

Room options

View all photos for Junior Suite, Sea View

Desk, free WiFi

Junior Suite, Sea View

  • 36.4 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Balcony, Sea View

Desk, free WiFi

Double Room, Balcony, Sea View

  • Canal view
  • Sleeps 4
  • 2 Twin Beds OR 1 Large Twin Sofa Bed

View all photos for Double Room, Balcony, Sea view (2 Adults + 1 Child)

Desk, free WiFi

Double Room, Balcony, Sea view (2 Adults + 1 Child)

  • 21 sq m
  • Sea view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Panoramic Room, Sea View

Desk, free WiFi

Panoramic Room, Sea View

  • 21 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Balcony, Sea View

Desk, free WiFi

Double Room, Balcony, Sea View

  • 21 sq m
  • Canal view
  • Sleeps 3
  • 2 Twin Beds OR 1 Large Twin Sofa Bed

View all photos for Junior Suite, Sea View (2adults + 1 child)

Desk, free WiFi

Junior Suite, Sea View (2adults + 1 child)

  • 35 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Balcony, Sea View

Desk, free WiFi

Double Room, Balcony, Sea View

  • 21 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

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About the area

Capdepera

When you stay at Universal Hotel Castell Royal in Capdepera, you'll be on the beach, within a 15-minute drive of Son Moll Beach and Cala Agulla Beach. .This beach hotel is 8.8 mi (14.1 km) from Cala Millor Beach and 0.1 mi (0.2 km) from Playa de Canyamel.

What's nearby

  • Playa de Canyamel - 2 min walk - 0.3 km
  • Torre de Canyamel - 3 min drive - 3.5 km
  • Son Moll Beach - 11 min drive - 11.7 km
  • Cala Ratjada Port - 12 min drive - 12.6 km
  • Cala Agulla Beach - 12 min drive - 12.5 km

Getting around

  • Manacor Station - 25 min drive
  • Palma de Mallorca Airport (PMI) - 68 min drive

Restaurants

  • ‪La Bodeguita - ‬12 min drive
  • ‪Bar Playa - ‬13 min drive
  • ‪Noah's - ‬13 min drive
  • ‪Sa Punta - ‬16 min drive
  • ‪Euforia - ‬12 min drive

About this property

Universal Hotel Castell Royal

Beachside hotel to enjoy outdoor pool and sand beach
Universal Hotel Castell Royal offers 126 accommodations with hair dryers and complimentary toiletries. Rooms open to furnished balconies. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs with deep soaking bathtubs.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 126 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries.
Enjoy recreational amenities such as an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

You can enjoy a meal at the restaurant serving the guests of Universal Hotel Castell Royal, or stop in at the snack bar/deli. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Universal Hotel Castell Royal has a restaurant on site.

All-inclusive details

All-inclusive room rates at Universal Hotel Castell Royal are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between October 20 and May 03.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 15 per person (one-way)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Universal Hotel Castell Royal Capdepera
Universal Hotel Castell Royal
Universal Castell Royal Capdepera
Universal Castell Royal
Universal Castell Royal
Universal Hotel Castell Royal Hotel
Universal Hotel Castell Royal Capdepera
Universal Hotel Castell Royal Hotel Capdepera

Universal Hotel Castell Royal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 53 out of 127 reviews
Rating 8 - Good. 58 out of 127 reviews
Rating 6 - Okay. 12 out of 127 reviews
Rating 4 - Poor. 4 out of 127 reviews
Rating 2 - Terrible. 0 out of 127 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

sital

Travelled with family
Liked: Amenities
Great location. Clean rooms. Friendly staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Alison Larocque

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, but the pool was FREEZING!! Food was great, staff was friendly and helpful.
Stayed 4 nights in Sep 2024

10/10 Excellent

Haley

Liked: Cleanliness, property conditions & facilities, room comfort

Great time!

Great time! Super attentive staff. Fun entertainment. Everything was very clean and well taken care of. Not overcrowded or noisy.
Stayed 3 nights in Aug 2024

10/10 Excellent

amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies running the desk during the day are top notch, truly professional. Kind and attentive. We had an excellent stay and would definitely recommend this hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect vacation!
Stayed 6 nights in Jun 2024

8/10 Good

Shahid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2022

8/10 Good

Simon

Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una vista y un servicio inigualable... Los empleados son muy atentos y todo muy limpio.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
The Half board was nice, there was always something good on the menu. My 2 problems with the hotel were: 1. The beds were like sleeping on a park bench and 2. The walls were thin enough to hear our neighbors talk, sneeze and everything else.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Close to the beach

Hotel is close to the beach. Room is good enough space for 2 people. A bit lack of amenities but maybe this is enough ? Breakfast is good. Many options but dinner is just ok as a bit of lack of flovour. For over all it’s good to stay.
Stayed 2 nights in Aug 2018

10/10 Excellent

liz, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location

Great hotel. Very comfortable. Gorgeous sea view. Good value for money.
Stayed 3 nights in Aug 2018

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet family friendly hotel

Perfect stay in a very quiet, family friendly area - still with great options for Food, Nightlife and Sightseeing (castles, caves) nearby. Beautiful, small beach, not overcrowded. Hotel: nice pool directly at the beach. Excellent service and friendly staff. Good food with lots of variety and international/local options Three things that gave a slightly negative touch: - Room on the first floor does not have much of a sea view. Ask for rooms on higher floors - No mentionning in hotels.com that chairs (14EUR/wk) and towels (6EUR/wk) have to be paid separately - I think people would agree if this would be included in the price (small difference) - Impression that the hotel saves on quality of the food - e.g., no fresh orange juice in the land of oranges - overall quality of the food still ok
Stayed 5 nights in Jul 2018

8/10 Good

Joseph

Liked: Staff & service
Rooms very small. Upcharge for usi g room safe and pool towels .
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

You pay for everything

This place will nickel and dime you to death, want a towel, you have to rent it, want Wifi you have to rent it, want water with dinner, you have to buy it, want to use the room safe, you have to rent it. Beds are like a concrete slab, you have to call the desk to get a second pillow. Most other hotels offer these amenities for free, not this place. I would not recommend this place to anyone.
Stayed 4 nights in Sep 2017

10/10 Excellent

Matt, swindon, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel is in a wonderful location

Driving past the other hotels on the return transfer, this hotel was definitely in a great location and looked much better in comparison. The staff were fantastic and all very friendly, the manager was also lovely. Only slight downside was waking up to noisy neighbours most mornings due to thin walls. Other than this, excellent facilities, great staff and a fantastic location. Would highly recommend. My girlfriend was even surprised with a bottle of champagne which was left in our room on her birthday which was down totally off their own back and was not requested :)
Stayed 7 nights in Aug 2017

8/10 Good

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, breakfast, and a calm location. Perfect for a couple's vacation and away from the hordes of German tourists. Beautiful nature and cave. Only complain is that I booked a room with sea view and got a room in the first floor with blocked view. This was fixed in the second night.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Anja, Holtville, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great sea view

Loved the hotel. Rooms are a little outdated. The view over the entire beach was wonderful. The dinner and breakfast buffet was excellent.

10/10 Excellent

Chris, Clitheroe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel

When we arrived we were given a sea view room that looked straight out into the dining room roof. The director spoke to us and ensured that we would be moved the following morning. He was true to his word and the rooms/view were stunning. All the staff were very friendly and helpful. Food was excellent and drinks good. Could include more cocktails in all inclusive. Location was brilliant, literally on the beach. Area around is quiet but very relaxing. 20 minute walk to the caves is a must. Pool area is lovely and we would definitely go back.

6/10 Okay

S, Stockport

Liked: Cleanliness, staff & service, property conditions & facilities

Quite place in Majorica

Canyanel is not a usual destination for the British tourist, we have just completed two weeks at the Castell Royal Universal, whilst the staff are friendly and accommodating there lack or willingness to converse in English is a stark contrast to their willingness to speak in German, French and Swiss, clearly we were not welcome. The beds in this reported 4 star hotel are firm, not what we expected of a 4 star hotel The food is good and their is sufficient variety to suit all palettes, the Entertainment consists of good quality external acts 4 nights a week, there is on one night Bingo it is at a cost per card but their are enough prizes keeps it interesting but still fun. The other nights consist of music from the entertainment rep personnel music collection, but all personal song requests are generally met .Be warned the bars close at midnight on the dot so not a party place. Canyamel is a nice place there are caves near by but we didn't venture to far from the I hotel and beach. Would we go back to Canyanel yes, if we wanted a quite location with a nice beach, if you are planning on going try and contact the hotel well in advance of your trip and book a poolside sunlounge chair, you do have to pay but at least your set for the stay and you don't have to battle with our EU cousins for a space in the garden area

6/10 Okay

Joaquin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Solicité cama matrimonial y nos dieron 2 camas individuales unidas con ropa de cama individuales, y al dormir se separan, pésimo la comodida que brindaron siendo un hotel de alta categoría
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Ornella

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
SEHR hellhörig und jeder „Service“ ist kostenpflichtig (bspw. Badetücher, Late Check-Out und Reservierung von Liegen am Pool). Von einem 4-Sterne-Haus sollte all dies ohne Extra-Zahlung angeboten werden. Zudem war eine Abdunkelung des Zimmers ab Sonnenaufgang quasi unmöglich. Die Gegend ist sehr ruhig, sodass wir fast jeden Abend in einen anderen Ort gefahren sind (ein Mietwagen ist wärmstens zu empfehlen). Hierfür kann das Hotel jedoch nichts. Wir werden sicher nicht wiederkommen. Positiv war dennoch der sehr saubere und schöne Strandabschnitt und das zuvorkommende und gründliche Reinigungspersonal.
Stayed 5 nights in Jun 2024

8/10 Good

Zlatana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Direkt am Strand (Strand aber mit grauen Sand und Kiesel). Personal ist unglaublich freundlich - die waren wirklich TOP ♥️ - Animation (Sport, Angebot für Kinder) gab es nicht (wir dürften ins Nebenhotel Universal Laguna gehen - Animateur Victor dort war total unhöfflich, grob, faul und frech, nie zu finden gewesen und am Ende hat mich angeschriehen). Beim All In Angebot viele Getränke, sogar Latte Macchiatto, waren nicht inkludiert. Für 4* Hotel finde ich es komisch, dass man für Liegen und Strandhandtücher bezahlen musste. Diese Kleinigkeiten haben den Eindruck vom Hotel verschlechtert.
Stayed 13 nights in Oct 2023