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NH Cape Town The Lord Charles

4.0 star property

Photo gallery for NH Cape Town The Lord Charles

Interior
2 outdoor pools, pool umbrellas
Lobby
Bar (on property)
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Pool

Explore the area

Map
Corner of Main Road (M9) & Broadway, Boulevard (R44, Cape Town, Western Cape (province), 7130
  • Cheetah Outreach
    ‪5 min drive‬
  • Lourensford Wine Estate
    ‪6 min drive‬
  • Erinvale Golf Club
    ‪11 min drive‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪26 min drive‬

Room options

Similar properties

Exterior detail

Lord Charles Hotel

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.3 out of 5, Excellent, (34)
The price is AU$256
for 1 room
includes taxes & fees
16 Apr - 17 Apr
Lord Charles Hotel

About the area

Cape Town

With a stay at NH Cape Town The Lord Charles in Cape Town (Somerset West), you'll be within a 5-minute drive of Ster-Kinekor Somerset and Cheetah Outreach. .This family-friendly hotel is 2.6 mi (4.2 km) from Strand Golf Club and 2.8 mi (4.4 km) from Flagstone Winery.

What's nearby

  • Cheetah Outreach - 5 min drive - 3.7 km
  • Lourensford Wine Estate - 6 min drive - 4.9 km
  • Vergelegen Wine Estate - 10 min drive - 7.8 km
  • Erinvale Golf Club - 11 min drive - 8.2 km
  • Spier Wine Estate - 16 min drive - 15.3 km

Getting around

  • Firgrove Station - 4 min drive
  • Cape Town Bellville Station - 28 min drive
  • Cape Town Intl. Airport (CPT) - 26 min drive

Restaurants

  • ‪Steffanie's Place - ‬5 min drive
  • ‪The Hussar Grill - ‬8 min walk
  • ‪Indigo Spur Steak Ranch - ‬9 min walk
  • ‪Wimpy - ‬4 min drive
  • ‪WCafe - ‬9 min walk

About this property

NH Cape Town The Lord Charles

Family-friendly hotel with 2 outdoor pools and a fitness center
NH Cape Town The Lord Charles offers 198 accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 198 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Relax and unwind with body treatments and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Garden Terrace, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Cape Town? This hotel has 15007 square feet (1394 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Garden Terrace - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6 AM to midnight at scheduled times and on request
  • Area shuttle up to 10 km
  • Beach shuttle (surcharge)
  • Free shopping centre shuttle
  • Parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: ZAR 214 to 527 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Terrace

Things to do

  • 2 outdoor pools
  • Gym
  • Personal motorised watercraft
  • Piano
  • Tennis
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (15,007 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 214 to 527 per person
  • Airport shuttle fee: ZAR 460 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Lord Charles Hotel
NH Hotel Lord Charles
NH Lord Charles
NH Lord Charles Cape Town
NH Lord Charles Hotel
NH Lord Charles Hotel Cape Town
NH The Lord Charles Hotel
NH Cape Town The Lord Charles Hotel
NH Cape Town The Lord Charles Cape Town
NH Cape Town The Lord Charles Hotel Cape Town

NH Cape Town The Lord Charles Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 59 out of 139 reviews
Rating 8 - Good. 48 out of 139 reviews
Rating 6 - Okay. 21 out of 139 reviews
Rating 4 - Poor. 7 out of 139 reviews
Rating 2 - Terrible. 4 out of 139 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly helpful. The room was huge, clean, quiet, wifi great, all the meals I had was tasty and well presented. I noticed that the service at the pool was very slow and it took forever to pick up the dirty dishes. I am not sure if the manager is giving enough guidance
Stayed 2 nights in Mar 2020

10/10 Excellent

Nico

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Friendly staff, excellent breakfast and lovely pool area. The room was bright and comfortable.
Stayed 9 nights in Feb 2020

8/10 Good

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had various issues with the room and service but they were resolved fairly quickly. One issue, not resolved is that there are no USB ports available - inconvenient in a hotel used for many business conferences.
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at the lord charles is impeccable, the staff are all professional, friendly and courteous, service is great and the rooms are amazingly comfortable
Stayed 1 night in Feb 2020

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valentines
The staff were friendly and welcoming to me and my lady. They made it extra special for us. The room was well prepared. We were advised of what is happening at the hotel and around with options for our entertainment. I will definitely book again.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

6/10 Okay

Louis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Disappointing stay
In short: They need to learn what the term "maintenance" means. Even if they appoint a handyman, it will go a long way towards addressing he many glaring issues relating to maintenance. And... I do not like to have seconds for breakfast, referring rather sarcastically to the fact that the flies had first helping to the buffet. Staff are very pleasant and helpful. Will not recommend this establishment at all!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Kuvie, Lagos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious & clean. Nice pool & tennis courts.
Stayed 8 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff here make this hotel such a wonderful place to stay - Always smiling and friendly - It’s like coming home
Stayed 1 night in Dec 2019

6/10 Okay

Johann, Stellenbosch

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beautiful setting and gardens Plumbing not flowing well Carpets looking worn out
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel with great amenities, the staff were beyond professional and friendly, it’s so well located and perfect for the wine lover looking to explore the local wine routes
Stayed 2 nights in Nov 2019

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel has low occupancy tonight so pub and restaurants were closed early which was a disappointment after a 23 hour flight
Stayed 1 night in Nov 2019

6/10 Okay

A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
In general a very nice hotel well situated in Somerset West . Breakfast was also good but
Stayed 1 night in Nov 2019

10/10 Excellent

Angelika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, amazing staff
Stayed 2 nights in Oct 2019

8/10 Good

Lori, Las Vegas

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I stayed here for a week even though my Expedia booking was for 2 nights. Lovely, friendly staff - responsive; good at recovery (e.g., always had to ask for bottled water even though housekeeping was to leave it each day). Property is a little older; standard room (6 nights) much better than suite on first night (host neglected to make reservation). Love the outdoor areas. Bed was really comfy, large shower with bathroom amenities. Would definitely stay again!
Stayed 2 nights in Sep 2019

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable
A great location for conferences, with great facilities on-site. You'd need to set aside some time to visit the more central places in Cape Town like Table Mountain, but it's very doable. Good vineyards around the place to visit for some good wine-tasting.
Stayed 4 nights in Sep 2019

4/10 Poor

PASCAL

Liked: Staff & service
Disliked: Room comfort
Could have been better
It would have been perfect if the bathroom did not leak , the air cons of many many other friends rooms were operational , the tissues available when we overheat , the room coffee had not been renewed for days . This hotel has a lack of Quality Control and this is sad for an hotel of such a level . Our friend s conference were disappointed .
Stayed 2 nights in Sep 2019

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view and quiet it nice for relaxing and good price for that type of standard
Stayed 5 nights in Aug 2019

10/10 Excellent

PS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cant be beaten
this hotel can't be beaten on location and value for money! Staff is superb and great breakfast
Stayed 3 nights in Aug 2019