Pepperclub Hotel

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pepperclub Hotel

Presidential Suite | Terrace/patio
Front of property
Premier Suite
View from property
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • Parking available
    Parking available
  • Room service
    Room service

Explore the area

Map
Cnr Loop and Pepper Street, Cape Town, Western Cape, 8001
  • Bree Street
    1 min walk
  • Long Street
    2 min walk
  • Kloof Street
    4 min walk
  • Cape Town (CPT-Cape Town Intl.)
    16 min drive

Room options

Presidential Suite

  • Mountain view
  • Sleeps 6
  • 3 King Beds

Executive Suite, 2 Bedrooms

  • 60 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

Family Double Room, 1 Bedroom

  • 53 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Superior Studio, 1 King Bed with Sofa bed

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Premier Suite

  • 60 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

Deluxe Studio, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 3 Bedrooms

  • 130 sq m
  • Mountain view
  • Sleeps 6
  • 3 King Beds

Similar properties

About the area

Cape Town

A stay at Pepperclub Hotel places you in the heart of Cape Town, steps from Long Street and a 2-minute drive from Cape Town International Convention Centre. .This family-friendly hotel is 1.6 mi (2.6 km) from Cape Town Cruise Terminal and 1.8 mi (2.9 km) from Cape Town Stadium.

What's nearby

  • Long Street - 2 min walk - 0.2 km
  • Cape Town International Convention Centre - 17 min walk - 1.5 km
  • Cape Town Stadium - 3 min drive - 2.9 km
  • Cape Town Cruise Terminal - 4 min drive - 2.6 km
  • Camps Bay Beach - 11 min drive - 6.2 km

Getting around

  • Observatory Station - 7 min drive
  • Cape Town Station - 15 min walk
  • Cape Town Intl. Airport (CPT) - 16 min drive

Restaurants

  • ‪Mama Africa - ‬1 min walk
  • ‪Beerhouse on Long - ‬2 min walk
  • ‪NomNom on Long - ‬1 min walk
  • ‪Mulberry & Prince - ‬1 min walk
  • ‪Cafe Frank - ‬2 min walk

About this property

Pepperclub Hotel

Luxury Cape Town hotel in Cape Town City Centre with a full-service spa
Pepperclub Hotel offers 210 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels.

Bathrooms include separate bathtubs and showers with hydromassage showerheads, bathrobes, slippers, and designer toiletries. This Cape Town hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 210 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, designer toiletries, and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride to the beach or shopping on the complimentary shuttle.
Enjoy international cuisine at COPA Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily.
Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and 4 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
A complimentary manager's reception is offered each day.
COPA Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Paparazzi Bar - Onsite bar. Open daily.
Ruby's Bakery & Cafe - This café specializes in Modern European cuisine and serves breakfast, brunch, lunch, and light fare. Open daily.
24-hour room service is available.

Languages

Dutch, English, French, Hebrew, Portuguese, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Secured covered self parking on site (ZAR 150 per day)
  • Secured covered valet parking on site (ZAR 150 per day)
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Free beach shuttle
  • Free shopping centre shuttle
  • Limo/town car service
  • Theme park shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • COPA Restaurant
  • Paparazzi Bar
  • Ruby's Bakery & Cafe

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms - 4

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Separate bath and shower
  • Toilet paper
  • Towels

Entertainment

  • 55-inch smart TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Airport shuttle fee: ZAR 680 per vehicle (one-way, maximum occupancy 6)
  • Covered self parking fee: ZAR 150 per day
  • Covered valet parking fee: ZAR 150 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Pepperclub Cape Town
Pepperclub Hotel
Pepperclub Hotel Cape Town
Pepper Club Luxury Hotel Cape Town Central
Pepperclub Hotel & Spa Cape Town, South Africa
Pepperclub
Pepper Club Luxury Hotel And Spa
Pepperclub Hotel Cape Town
Pepper Club Luxury Hotel Cape Town Central
Pepperclub Hotel Spa
Pepperclub Hotel Hotel
Pepperclub Hotel Cape Town
Pepperclub Hotel Hotel Cape Town

Pepperclub Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 224 out of 422 reviews" "
Rating 8 - Good. 131 out of 422 reviews" "
Rating 6 - Okay. 33 out of 422 reviews" "
Rating 4 - Poor. 19 out of 422 reviews" "
Rating 2 - Terrible. 15 out of 422 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great views of Table Mountain
Stayed 18 nights in Aug 2024

10/10 Excellent

MarkandKimberly

Liked: Cleanliness, staff & service, room comfort
PepperClub is a wonderful hotel. Great location. Amazing staff. Great amenities. We will book again.
Stayed 6 nights in Aug 2024

8/10 Good

Andrew

Liked: Staff & service, property conditions & facilities, room comfort
Good Hotel
Hotel is good, staff very friendly and accommodating. Breakfast and food options are good. Room is good with views of table mountain. Only downside is the area the hotel is located in, can be a bit sketchy. Also had to move rooms due to the room smelling of tobacco smoke but the staff were very accommodating.
Stayed 2 nights in Aug 2024

10/10 Excellent

Janice

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with great staff!
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service by entire staff. Very nice hote
Stayed 1 night in Aug 2024

8/10 Good

Robert, Lima,

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the best CBD hotel i know here. Just a real shame the CBD has gone downhill so much in the past 10 to 15 years. What a shame, it used to be a gem of a place.
Stayed 3 nights in Jul 2024

8/10 Good

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Good location and very clean. Great views of Table Mountain.
Stayed 5 nights in Jul 2024

10/10 Excellent

MbaitaTracy

Travelled with family and small children
Location and service provided
Stayed 3 nights in Jul 2024

10/10 Excellent

Lourens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great value for money hotel.
Stayed 8 nights in Jul 2024

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and roomie, clean with great view. Will stay again.
Stayed 6 nights in Jun 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
It’s clean
Stayed 3 nights in Jun 2024

10/10 Excellent

Fern

Travelled with group
Pepperclub is one of those great hotels where the staff really go out of their way to assist you, and the rooms are well appointed with excellent bathrooms and attention to detail. We really enjoyed our stay there!
Stayed 5 nights in Jun 2024

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed staying at this property and will definitely be back again. The restaurants on site were amazing and the staff a class above.
Stayed 2 nights in Jun 2024

10/10 Excellent

VENODH

Stayed 2 nights in Jun 2024

10/10 Excellent

Krunal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Cape Town
Staff were attentive and friendly. Given the price I’d say it’s very good for value with it’s location close to nice bars and restaurants, filling breakfast buffet and a la carte choices included. Parking fee is reasonable at 150 rand a day.
Stayed 3 nights in May 2024

8/10 Good

Eve

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Thé property had us booked for 2 people instead of 3 and we had a few challenges at checking in but thankfully was resolved next day.
Stayed 4 nights in Apr 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Kaye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful and went out of their way to ensure my stay was perfect. They decorated my room to coincide with my anniversary which was unexpected but beautiful. I highly recommend staying at the Pepperclub.
Stayed 3 nights in Apr 2024

10/10 Excellent

Philemon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you want to be close to everything and amazing staff members
Stayed 6 nights in Mar 2024

10/10 Excellent

MARIJA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and mountain view . Very good value for money.
Stayed 2 nights in Apr 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CENTRAL & CHIC HOTEL IN CAPE TOWN THAT IMPRESSES
The Pepperclub is a delightful experience with so many extra features like complimentary transfers, in house movie theatre, great al carte menu items over and above the Breakfast buffet which is also included, spa facilities and turndown service. Staff are friendly and helpful, breakfast is great, rooms are comfy and spacious with sleep some more beds, excellent shower, deep soaking tub, light up mirror and vanity that is next level, some limited self catering with microwave and fridge, balcony overlooking city and beyond, smart tv plus usual tv with additional channels, lovely bakery/deli and bar area and good restaurant, pillow menu and excellent location to everything that matters in Cape Town. You can walk to so many places of interest and dining options are endless. Pool unfortunately is freezing cold and hardly gets sun. Overall charming place and highly recommended.
Stayed 2 nights in Mar 2024

6/10 Okay

Bridget

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Hotel Review
I had very high expectations but was disappointed. Aircon heater in bedroom not working. Tiny bathroom - extractor fan not working. So the bathroom mirror gets badly misted up. No other mirrors in the room - so challenging / inconvenient. My main complaint - no desk/ chair in the room - even though this was advertised in the booking. Not recommended for business travel. Terrible view from the room. Rooms have very poor noise protection. You can easily hear people talking/ moving in the room next to you. Staff were friendly/ helpful. Room was clean. Nice fridge in the room. It was not great considering it’s advertised as a five star. Don’t think I will return.
Stayed 2 nights in Mar 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
We had a wonderful stay at the Pepper Club Hotel. Regrettably only 1 night and had I known how nice it would have been, would have spent more nights. Copa the in-house restaurant was a great experience for dinner too. Luzuko our waiter was fantastic, plus the food was delicious! The hotel was a nice spa, and the pool area is great and a nice large sauna too!
Our room- 1502
View from our room
Bathroom
Copa Restaurant
Stayed 1 night in Feb 2024

10/10 Excellent

Thamer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A sum of money was stolen from inside the room
Stayed 4 nights in Feb 2024