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The Rockefeller Hotel by NEWMARK

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Rockefeller Hotel by NEWMARK

Executive Suite | Terrace/patio
Indoor pool
Bar (on property)
Lounge
Bar (on property)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
12 Christiaan Barnard St, Cape Town, Western Cape, 8001
  • Cape Town International Convention Centre
    15 min walk
  • Long Street
    15 min walk
  • Castle of Good Hope
    17 min walk
  • Cape Town (CPT-Cape Town Intl.)
    19 min drive

Room options

View all photos for Standard City Room

Standard City Room

Standard City Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Three Bedroom Apartment

Three Bedroom Apartment

Three Bedroom Apartment

  • 134 sq m
  • Sleeps 2
  • 3 King Beds

View all photos for Superior Suite

Superior Suite

Superior Suite

  • Sleeps 2
  • 3 King Beds

View all photos for Studio

Studio | City view

Studio

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Studio

Executive Studio

Executive Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 163 sq m
  • Harbor view
  • Sleeps 2
  • 3 King Beds

View all photos for Standard Courtyard Room

Standard Courtyard Room

Standard Courtyard Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment

One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Apartment

In-room safe, soundproofing, iron/ironing board, free WiFi

Two Bedroom Apartment

  • 90 sq m
  • Sleeps 2
  • 2 King Beds

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About the area

Cape Town

With a stay at The Rockefeller Hotel by NEWMARK in Cape Town (Cape Town City Centre), you'll be within a 5-minute drive of Cape Town International Convention Centre and Long Street. .This hotel is 1.6 mi (2.6 km) from Cape Town Cruise Terminal and 5.3 mi (8.5 km) from Camps Bay Beach.

What's nearby

  • Cape Town International Convention Centre - 15 min walk - 1.3 km
  • Long Street - 15 min walk - 1.3 km
  • Two Oceans Aquarium - 3 min drive - 3.0 km
  • Cape Town Cruise Terminal - 4 min drive - 2.7 km
  • Cape Town Stadium - 5 min drive - 3.8 km

Getting around

  • Esplanade Station - 5 min drive
  • Cape Town Station - 17 min walk
  • Cape Town Intl. Airport (CPT) - 19 min drive

Restaurants

  • ‪Cubana - ‬3 min walk
  • ‪Yu - ‬12 min walk
  • ‪Stardust - ‬15 min walk
  • ‪Mrkt - ‬12 min walk
  • ‪The Granite Lounge - ‬12 min walk

About this property

The Rockefeller Hotel by NEWMARK

Suburban Cape Town hotel in Cape Town City Centre with 3 restaurants
The Rockefeller Hotel by NEWMARK offers 194 accommodations with laptop-compatible safes and complimentary bottled water. A pillow menu is available. This Cape Town hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 194 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and complimentary bottled water, and housekeeping is provided daily.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite to eat at one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
The Rockefeller Hotel by NEWMARK has 3 restaurants on site.

Languages

Afrikaans, Arabic, English, French, Portuguese, Spanish, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (ZAR 75 per night)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: ZAR 225 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference centre
  • Meeting rooms - 4

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Food and drink

  • Free bottled water

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 225 per person
  • Airport shuttle fee: ZAR 700 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: ZAR 75 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

The Rockefeller Hotel
The Rockefeller By Newmark
The Rockefeller Hotel by NEWMARK Hotel
The Rockefeller Hotel by NEWMARK Cape Town
The Rockefeller Hotel by NEWMARK Hotel Cape Town

The Rockefeller Hotel by NEWMARK Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 52 out of 79 reviews" "
Rating 8 - Good. 14 out of 79 reviews" "
Rating 6 - Okay. 10 out of 79 reviews" "
Rating 4 - Poor. 1 out of 79 reviews" "
Rating 2 - Terrible. 2 out of 79 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Seongwook

Business traveller
Liked: Staff & service, property conditions & facilities
Amazing! Everything is perfect! Breakfast is good!
Stayed 6 nights in Aug 2024

10/10 Excellent

Stephan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Cape Town
Stayed 1 night in Aug 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

8/10 Good

Zanele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kelly-Ann

Liked: Staff & service, property conditions & facilities
Modern, clean, friendly staff and great location. Facilities are great. Just what one needs after a long haul flight! Thank you for making it so comfortable
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Mushfeeka

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Mina

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I usually do not write reviews unless I had an exceptionally good time or bad time. In this case I had a terrible time. The hotel is clean, and looks nice in hindsight, but there is a large internal problem. My money was stolen at this property. The staff seemed to be responsive in trying to help me launch an investigation and now I have yet to hear anything. I spoke to a few other people and they’ve stated that their money has been stolen at this same hotel. I do not recommend staying here as there are many other hotels in South Africa and around the area. A considerable amount of money was stolen and in all my travels this has never happened to me. Just be careful if you choose to stay here.
Stayed 5 nights in Jun 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
in the city
Stayed 2 nights in Jun 2024

4/10 Poor

Ruan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Misleading. A lot of friction with check in proces
Very high friction at the check in desk. The room on the website that includes breakfast, was not registered the same on the hotels system. The check in clerk was very rude, and wanted to put surcharges to our room because of their new found policy ( that again does not align with Hotels.com's terms ). We booked the 3 bedroom apartment that has breakfast included, but the hotel only allows for 2 breakfasts for the room.
Stayed 3 nights in Jun 2024

10/10 Excellent

sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great conference hotel option
Great stay down town near the Convention Center. Good buffet breakfast and decent options for dinner. Comfortable and spacious rooms.
Stayed 4 nights in May 2024

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Rugare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Geraint

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful and friendly. Rooms were clean and spacious.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lauren

Stayed 2 nights in Apr 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
We had a wonderful stay at the Rockefeller Hotel in Cape Town, starting with a smooth check-in experience thanks to Nikita at the front desk. The staff and housekeeping were attentive, ensuring a comfortable and clean environment throughout my visit. However, the sushi did not meet the high standards I've experienced in travelling around, and the lack of nearby dining options was a bit inconvenient. Despite this, the overall service and experience at the hotel were exceptional, making my stay enjoyable.
Stayed 5 nights in Apr 2024

10/10 Excellent

Grigor, Van Nuys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had two weeks in Rockefeller hotel as solo traveller for vacations and it was a great choice for longer stay. Hotel itself is in safe area and honestly I think the city does not deserve the negative publicity it gets for safety. I walked around both during day time and evenings alone and did not feel threatened. Hotel, its facilities were excellent with friendly staff that went out of their way to be helpful. Restaurant on the other hand was not that spectacular, dined there few times and can’t say it deserved a four star hotel (tried both sushi and pasta and pizza). For no I g around I have used Uber which was super convenient, affordable and max 2 minutes wait to be picked up. Just a comment, would be nice to have a bath robe :)
Stayed 13 nights in Mar 2024

10/10 Excellent

deb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking permit does not secure a spot.
Stayed 5 nights in Apr 2024

6/10 Okay

Phil

Liked: Cleanliness, room comfort
Rockefeller Hotel Don’t Go
Disappointing the staff were not accommodating when we arrived earlier than check in time despite us having emailed to ask if the room could be ready and we were told they would try but no one knew about this on our arrival. My wife got food poisoning from eating dinner in the restaurant and spent the next two days in bed. We were asked to fill in a form despite the fact we told the staff she hadn’t eaten anything else that day so the food poisoning was from the restaurant. The happy hour cocktails tasted watered down compared when paying individually the food in the restaurant generally was very ordinary. Compared with other hotels we have stayed in despite its appearance it was below our expectations would not recommend or go back
Stayed 7 nights in Apr 2024

8/10 Good

Timothy, Whitehorse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is very nice but very unsafe outside of the hotel Hotel should consider offering a free breakfast considering the unsafe outside conditions to draw more customers. I would not stay here again becsuse of the safety factor
Stayed 2 nights in Mar 2024

10/10 Excellent

Tinotenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly
Stayed 1 night in Mar 2024

8/10 Good

Sama

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are a bit small, and dark. The hotel in general is nice and safe. The gym is decent. Don't walk at night time. You can walk to the waterfront in the day- just stick to the main roads. Otherwise uber is so convenient and comes within minutes.
Stayed 2 nights in Feb 2024

10/10 Excellent

Leroy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Had a great time. Staff was very helpful and friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

Leroy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great place to stay. Enjoyed every minute.
Stayed 1 night in Mar 2024