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Hotel Alex

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Alex

Bar (on property)
Property grounds
Lobby
Exterior
Outdoor spa tub

Reviews

7.6 out of 10

Good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Gym
  • Parking available
  • Spa

Explore the area

Map
Esquina Ferrenquin a La Cruz, Caracas, Capital District, 1080
  • Caracas Cathedral
    11 min walk
  • Zambo Grill
    1 min walk
  • Parque Carabobo Station
    4 min walk
  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia)
    37 min drive

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 3
  • 1 Queen Bed

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The price is AU$138
for 1 night
includes taxes & fees
9 Jan - 10 Jan
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About the area

Caracas

A stay at Hotel Alex places you in the heart of Caracas, within a 10-minute walk of El Palacio de Las Academias and National Art Gallery. .This family-friendly hotel is 0.7 mi (1.1 km) from Libertador Simon Bolivar House and 0.7 mi (1.1 km) from Museo Bolivariano.

What's nearby

  • Caracas Cathedral - 11 min walk
  • Caracas Square - 4 min drive
  • Caracas Stock Exchange - 7 min drive
  • Sambil Caracas Commercial Center - 7 min drive
  • Centro Comercial Ciudad Tamanaco - 9 min drive

Getting around

  • Parque Carabobo Station - 4 min walk
  • Caracas Station - 14 min drive
  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia) - 37 min drive

Restaurants

  • ‪La Cita - ‬3 min walk
  • ‪Kfc - ‬1 min walk
  • ‪El Coyuco - ‬3 min walk
  • ‪El Quijote de La Candelaria - ‬4 min walk
  • ‪Cachapas Doña Agapita - ‬1 min walk

About this property

Hotel Alex

Family-friendly Caracas hotel in Centro Sur with a full-service spa
Hotel Alex offers 100 accommodations with minibars and safes. Each accommodation is individually decorated. 25-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs with rainfall showerheads, complimentary toiletries, and hair dryers.

This Caracas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body scrubs.
Make yourself at home in one of the 100 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages and facials. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and a spa tub. This hotel also features complimentary wireless internet access, babysitting (surcharge), and a hair salon.
Satisfy your appetite for lunch or dinner at Capoeira Grill, a restaurant which specializes in barbecue, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Caracas? This hotel has 291 square feet (27 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request).
Full breakfasts are available for a surcharge and are served each morning.
Capoeira Grill - This restaurant specializes in barbecue and serves breakfast, lunch, dinner, and light fare.
Late night fare is available from room service (during limited hours).

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (VES 56 per day)
  • Return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle

Food and drink

  • Full breakfast available for a fee daily: VES 135 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Capoeira Grill

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Cots/infant beds available
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (291 square feet of space)
  • A meeting room

Outdoors

  • Terrace

Spa

  • Body scrubs
  • Facials
  • Massages

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Cots/infant beds available

Bathroom

  • Bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead

Entertainment

  • 25-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before 2:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
3 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately VES 135 per person
  • Valet parking fee: VES 56 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Alex Caracas
Hotel Alex Caracas
Alex
Hotel Alex Hotel
Hotel Alex Caracas
Hotel Alex Hotel Caracas

Hotel Alex Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 23 out of 107 reviews" "
Rating 8 - Good. 51 out of 107 reviews" "
Rating 6 - Okay. 19 out of 107 reviews" "
Rating 4 - Poor. 6 out of 107 reviews" "
Rating 2 - Terrible. 8 out of 107 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

2.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
First of all, the water was ration, meaning you get water only twice a day early in the morning 7 -730 am and 4-4-30 pm. After 4-5 days staying at that hotel, i find out that that situation being going on for a long time so i decided to move to another hotel which later i will have to call Expedia about a refund for the hotel charged and other inconvenience i have staying at that hotel.
Stayed 14 nights in Nov 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel was nice but water restrictions. There was water only from 19:00 to 20:00 and 6:00 to 7:00AM. That was big problem for the stay, other than that was ok.
Stayed 4 nights in Nov 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, a great price, in the city downtown. I would go again.
Stayed 4 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Terrible
Checking in was good. Dinner was good. Someone was in our room, stole my iphone charger from my suitcase. There was no water to bathe, brush teeth or use toilet. Staff couldnt care less
Stayed 1 night in Jan 2018

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
One of the worst hotels I have every stayed in
This is a high-rise Faulty Towers. Everything, from checking in to waiting for breakfast coupons to checking out, seemed to take 20 minutes. We were given virtually windowless rooms at first. The only staff at checkout didn't speak English. Very few of the staff at any level seemed competent.

8/10 Good

OSAMA, Amman -Jordan

Liked: Staff & service, property conditions & facilities
Hotel Alex of 4 stars is good , of great location.
I stayed in Hotel Alex with my wife around one week, we where happy in the hotel because itis in the centre of caracas and close to many tourist attractions.the employees at the front disk are frindly and some of them talk english,the try to help aleays.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel
Very nice hotel with good, clean room and friendly staff. Nice breakfirst too. However, there are security problems in the neighbourhood to be aware of if you want to go out at night.

10/10 Excellent

Alice, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service
Very nice service!

8/10 Good

viterbo, p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient, excellent restaurants
Very good, but if you are scared about people probably is not good, but if you like to see then in their daily living is excellent

8/10 Good

Julio V., Aguadilla, Puerto Rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall general hotel experience.
General good experience although improvable. Better room service (i.e., refrigeration facilities to keep medications in good spahe).

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms and people. Restaurante in the top floor is excellent and cheap. Internet connection is not the best.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More light.
I enjoyed my stay very much. This a very good hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice facilities, location not so good.
The hotel was nice and with very good facilities however the staff was very dismissive and unhelpful in many ocassions. Location is a bit dodgy and therefore I wouldnt recommend to women to stay here.

8/10 Good

Eastman, Florida USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nice and clean with a very friendly staff. Pilar is very very good employee with a wonderful personality. The Breakfast at the hotel is Excellent. However there are 2 things at the hotel that needs improving. the temperature in the rooms needs to be reduced a little and there is too much noise from the other rooms when a shower is being taken or the toilet is flushed. Overall i think the Hotel is very nice and i will recommend it to anyone, needing a nice hotel in central Caracas

4/10 Poor

f, California

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Alex Hotel Caracas
The plumbing needs major overhaul. Anytime anyone of your neighbors uses the flush or shower you will hear an exposion in your room. I did not have a complete sleep the two nights I was there.

6/10 Okay

Verified traveller

Liked: Cleanliness

10/10 Excellent

Juventino, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, comfortable and clean bed, new hotel
A restaurant on first floor, good food, good service. A gym. on floor one.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the middle of caracas
Hotel Alex was a really nice place to stay. The rooftop bar and patio has a great view of the city and a relaxing atmosphere. The staff were all very friendly and helpful, and were patient with my poor spanish. The man on reception who helped check me in was especially nice, he helped me order room service! The only downside to this hotel is that it is in the middle of Caracas, so I would not recommend it to someone travelling alone (as I was), unless they were more familiar with the culture and the language.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Alex - city centre Caracas
Good hotel and very good price compare to others same category

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
stay in caracas
realy good people,profesional,and caring,room very clean.

8/10 Good

Gus Perez, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for the price
This is an excellent hotel for the price. The location is called "La Calendaria" and it's not the best part of town. Nonetheless, the hotel is new and very clean. If you want a similar hotel for the price I recommend "Hotel Shelter Inn Suites" across from the Sambil Mall. Same price, better location.

8/10 Good

DESTINI, TRINIDAD

Liked: Cleanliness, staff & service, room comfort
GREAT HOTEL/ GREAT PRICE
THIS IS A GREAT HOTEL. MY FIANCE' AND I STAYED AT HOTEL ALEX WITH OUR 3 YR OLD DURING A 4DAY DAY TRIP TO CARACAS. THE HOTEL STAFF WHILE NOT ALL BILINGUAL ARE ALL VERY ACCOMADATING. QUITE A FEW ACTUALLY HAVE A COMMAND OF THE ENGLISH LANGUAGE. THEYALL COMMUNICATE WELL ENOUGH THAT WE ALWAYS GOT WHAT WE WANTED OR NEEDED. WE WERE EVEN ABLE TO CHECK IN EARLY WHICH WAS PERFECT BECAUSE WE HAD OUR SON. THAT FOR ME WAS EXCEPTIONAL SERVICE 5/5 THE ROOMS WERE CLEAN AND POLISHED, YOU COULD TELL THAT THE HOTEL WAS RELATIVELY NEW, WE DID EXPERIENCE A LEAK BUT THE STAFF QUICKLY MOVED US (TO A BIGGER ROOM)AFTER THE CLEANER NOTICED THE WATER ON THE FLOOR. THE FOOD IS EXCEPTIONAL!!!!!! 5/5 GREAT BIG PORTIONS.....TASTY...ALWAYS ENJOYABLE :) MY FIANCE' IS ACTUALLY EXCITED TO RETURN TO CARACAS TO STAY AT HOTEL ALEX...AND WE WILL.