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Hotel Indigo Cardiff by IHG

4.0 star property

Photo gallery for Hotel Indigo Cardiff by IHG

Terrace/patio
Premium Room, 2 Queen Beds
Lobby
Exterior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
Dominions Arcade Queen Street, Glamorgan, Cardiff, Wales, CF10 2AR
  • Place, New Theatre
    ‪1 min walk‬
  • Place, Cardiff Castle
    ‪3 min walk‬
  • Place, Bute Park
    ‪3 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Room amenity

Standard Room, 2 Single Beds

9.8 out of 10
Exceptional
(33 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

9.8 out of 10
Exceptional
(13 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 1 Queen Bed

9.6 out of 10
Exceptional
(36 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Accessible

9.2 out of 10
Wonderful
(9 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 2 Queen Beds

10.0 out of 10
Exceptional
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(137 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium bedding, in-room safe, desk, blackout curtains

Premium Room

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 Queen Bed (Up to 3 Guests)

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 1 Queen Bed (Up to 3 Guests)

10.0 out of 10
Exceptional
(13 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the area

Cardiff

A stay at Hotel Indigo Cardiff by IHG places you in the heart of Cardiff, within a 10-minute walk of Cardiff Castle and Principality Stadium. .This hotel is 2.1 mi (3.4 km) from Cardiff Bay and 0.1 mi (0.1 km) from Queen Arcade.

What's nearby

  • New Theatre - 1 min walk - 0.2 km
  • Cardiff Castle - 3 min walk - 0.3 km
  • Bute Park - 3 min walk - 0.3 km
  • St. David's - 3 min walk - 0.3 km
  • Utilita Arena Cardiff - 9 min walk - 0.8 km

Getting around

  • Cardiff Queen Street Station - 6 min walk
  • Cardiff International Airport (CWL) - 46 min drive

Restaurants

  • ‪The Owain Glyndwr - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Executive Lounge Hilton - ‬4 min walk
  • ‪Jollibee - ‬3 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hotel Indigo Cardiff by IHG

Hotel Indigo Cardiff by IHG offers 122 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 122 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Satisfy your appetite for lunch, dinner, or brunch at Lefel6 Bar and Restaurant, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Cardiff? This hotel has 43 square feet (4 square meters) of space consisting of conference space and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Lefel6 Bar and Restaurant - This steakhouse specializes in British cuisine and serves brunch, lunch, dinner, and light fare. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 19 per night); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lefel6 Bar and Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 43 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 40 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 16.95 per person
  • Nearby parking fee: GBP 19.00 per night(328 ft away; open 24 hours)
  • Rollaway bed fee: GBP 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Cardiff
Hotel Indigo Cardiff
Indigo Cardiff By Ihg Cardiff
Hotel Indigo Cardiff by IHG Hotel
Hotel Indigo Cardiff an IHG Hotel
Hotel Indigo Cardiff by IHG Cardiff
Hotel Indigo Cardiff by IHG Hotel Cardiff

Hotel Indigo Cardiff by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1201 out of 1633 reviews
Rating 8 - Good. 313 out of 1633 reviews
Rating 6 - Okay. 78 out of 1633 reviews
Rating 4 - Poor. 22 out of 1633 reviews
Rating 2 - Terrible. 19 out of 1633 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff, immaculate rooms and a perfect location for a city break!
Stayed 1 night in Dec 2025

8/10 Good

Craig

Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely welcome by Zara, although we were early she checked if our room was available and checked us in. The room was clean and functional. Bathroom was bright and the toiletries provided smelt amazing. We were room 502 and were woken just before 8 by banging noises. We think it was the restaurant above. The breakfast service was welcoming with a good selection. Although we had an earlier than planned awakening we had a lovely stay and will be back again soon.
Stayed 1 night in Dec 2025

10/10 Excellent

Mik

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
An overall sense of value for money in a clean and well staffed hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spacious and clean. Breakfast was delicious with a wide variety of options. Cant wait to come back.
Stayed 1 night in Dec 2025

10/10 Excellent

Claire

Stayed 2 nights in Dec 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel very central and a wonderful breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Tomos

Liked: Cleanliness, staff & service, amenities
Friendly staff, very comfy room and great location.
Stayed 1 night in Nov 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
Lovely room, perfect location for exploring Cardiff and friendly helpful staff
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a great location. All staff were outstanding!
Stayed 1 night in Dec 2025

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room clean , staff polite, breakfast good choice . Last time we stayed the mini bar was replenished everyday including cookies. This time it wasn’t replenished at all during our 3 night stay. This was reason this hotel stood out above the rest .
Stayed 3 nights in Dec 2025

8/10 Good

Lou

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, parking not too far away. Breakfast was really good. Great choice and quick service. Our room was right next to the entrance doors for that floor and we did find it noisy.
Stayed 1 night in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service
Lovely room, very clean, great bathroom
Stayed 2 nights in Dec 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

8/10 Good

daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel , helpful and happy staff , rooms cozy and well appointed
Stayed 1 night in Nov 2025

8/10 Good

Christine

Stayed 2 nights in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Nicola

Business traveller
Liked: Cleanliness, staff & service, room comfort
All good, clean, functional, little bit of class. Opaque windows as clearly an awful view otherwise! Great service, quiet, huge variety at breakfast.
Stayed 1 night in Nov 2025

6/10 Okay

Ryan

Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Lovely welcome, coffee shop, clean room comfy bed
Stayed 1 night in Nov 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities
Staff were friendly and welcoming, room was spotless and the bed was very comfortable
Stayed 1 night in Nov 2025

8/10 Good

Antony

Liked: Cleanliness, staff & service, amenities
Just the staff and the location
Stayed 2 nights in Aug 2025

8/10 Good

Natasha, Ottawa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was large and great amenities. Very clean and a great bathroom with a large walk-in shower. It was a bit of a strangely shaped room but apparently this is the norm for this hotel. It was hard to get the room warm though so was a bit cold in November. Hotel is in a good location right downtown and easy to walk around but the address is a bit strange - easy for cabs/Uber to find us for pick ups but dropped us off about a block a way every night.
Stayed 3 nights in Nov 2025