Hotel Indigo Cardiff by IHG

4.0 star property

Photo gallery for Hotel Indigo Cardiff by IHG

Exterior
Exterior
Exterior
Terrace/patio
Premium bedding, in-room safe, desk, blackout curtains

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Bar
  • Gym
  • 24/7 front desk

Explore the area

View map
Dominions Arcade Queen Street, Glamorgan, Cardiff, Wales, CF10 2AR
  • Place, New Theatre
    ‪1 min walk‬
  • Place, Cardiff Castle
    ‪3 min walk‬
  • Place, Bute Park
    ‪3 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪24 min drive‬

Room options

Standard Room, 2 Single Beds

9.8 out of 10
Exceptional
(31 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room

9.8 out of 10
Exceptional
(13 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 Queen Bed

9.6 out of 10
Exceptional
(33 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible

9.2 out of 10
Wonderful
(9 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Queen Beds

10.0 out of 10
Exceptional
(10 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(132 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 Queen Bed (Up to 3 Guests)

10.0 out of 10
Exceptional
(13 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the area

Cardiff

A stay at Hotel Indigo Cardiff by IHG places you in the heart of Cardiff, within a 10-minute walk of Cardiff Castle and Principality Stadium. .This hotel is 2.1 mi (3.4 km) from Cardiff Bay and 0.1 mi (0.1 km) from Queen Arcade.

What's nearby

  • New Theatre - 1 min walk - 0.2 km
  • Cardiff Castle - 3 min walk - 0.3 km
  • Bute Park - 3 min walk - 0.3 km
  • St. David's - 3 min walk - 0.3 km
  • Utilita Arena Cardiff - 9 min walk - 0.8 km

Getting around

  • Cardiff Queen Street Station - 6 min walk
  • Cardiff International Airport (CWL) - 46 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪The Owain Glyndwr - ‬3 min walk
  • ‪Executive Lounge Hilton - ‬4 min walk
  • ‪Jollibee - ‬3 min walk
  • ‪Tim Hortons - ‬1 min walk

About this property

Hotel Indigo Cardiff by IHG

Hotel with bars, 6-minute walk to Cardiff Castle
Hotel Indigo Cardiff by IHG offers 122 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 122 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Satisfy your appetite for lunch, dinner, or brunch at Lefel6 Bar and Restaurant, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Cardiff? This hotel has 43 square feet (4 square meters) of space consisting of conference space and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Lefel6 Bar and Restaurant - This steakhouse specializes in British cuisine and serves brunch, lunch, dinner, and light fare. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 19 per night); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lefel6 Bar and Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 43 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 40 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 16.95 per person
  • Nearby parking fee: GBP 19.00 per night(328 ft away; open 24 hours)
  • Rollaway bed fee: GBP 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indigo Cardiff
Hotel Indigo Cardiff
Indigo Cardiff By Ihg Cardiff
Hotel Indigo Cardiff by IHG Hotel
Hotel Indigo Cardiff an IHG Hotel
Hotel Indigo Cardiff by IHG Cardiff
Hotel Indigo Cardiff by IHG Hotel Cardiff

Reviews

Hotel Indigo Cardiff by IHG Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1180 out of 1596 reviews
Rating 8 - Good. 303 out of 1596 reviews
Rating 6 - Okay. 75 out of 1596 reviews
Rating 4 - Poor. 20 out of 1596 reviews
Rating 2 - Terrible. 18 out of 1596 reviews

Reviews

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay
Stayed 4 nights in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous individual hotel

Great location for restaurants & the Utilita arena, lovely rooftop bar for relaxing drink at the end of the evening
Stayed 1 night in Sep 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel Indigo Cardiff

Absolutely fantastic stay once again. Everything was spot on. Staff are extremely friendly. Room spacious and spotless.
Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will return

Very easy and friendly check-in Room spacious comfortable and spotless Wifi a little hit and miss but otherwise a great location and the little quirks make it stand out .. a rocking chair in my room, the view of colourful deckchairs on what could just be a boring outlook .. nicely thought out …
Stayed 1 night in Sep 2025

10/10 Excellent

Martyn

Stayed 2 nights in Sep 2025

8/10 Good

Dawn

.
Stayed 1 night in Sep 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good stay right in the centre of Cardiff with great price point and lovely breakfast
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the city centre and events. Was a little noisy at night, but really nice hotel overall.
Stayed 1 night in Sep 2025

8/10 Good

Eva Kantor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room , walkable to town and facilities and quiet .
Stayed 1 night in Sep 2025

8/10 Good

Leah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quick to the train stations
Stayed 4 nights in Jun 2025

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel very clean and friendly
Stayed 1 night in Sep 2025

10/10 Excellent

David

Stayed 1 night in Sep 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, eat dinner on 6th floor.

The staff were friendly and helpful. We had a great dinner in the restaurant and the staff were excellent! Very quiet and comfortable room with lots of amenities.
Stayed 1 night in Sep 2025

10/10 Excellent

Ashlee kennedy

Stayed 1 night in Aug 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel stay

When we arrived we were upgraded as star guest of the day , this was a pleasant surprise and included free use of the mini bar and a beautiful room and a free drink voucher. This made our stay even more special. Hotel is located right in the town centre so easy access to all amenities and a few minutes walk to the castle. Parking we booked before arriving and it was with NCP and was just a few minutes walk from the hotel . Breakfast was good with a choice of cooked or not . Overall a lovely hotel to stay at .
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Quirky Indigo Hotel.

We stayed at the hotel Indigo. Lovely quirky place, friendly helpful and attentive staff. Our Queen bed was super comfy, room was large, nice decor (included a bit of history) and the bathroom was excellent, from walk in shower to quirky lighting.. 💡Loved our stay.So quiet.. 😴No doors banging.. And we were right in the Cardiff City centre. We would 💯Recommend and we would definitely book again.
Stayed 3 nights in Aug 2025

8/10 Good

Alistair

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredibly expensive parking charges, there has to be a better deal to be done it's cheaper to park in London ????
Stayed 1 night in Aug 2025