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Park Plaza Cardiff

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Park Plaza Cardiff

Indoor pool, pool loungers
Breakfast, lunch, dinner served; local cuisine, al fresco dining
Breakfast, lunch, dinner served; local cuisine, al fresco dining
In-room safe, desk, iron/ironing board, bed sheets
Superior Room, 1 King Bed (Tree Line View)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk

Explore the area

Map
Grey friars Road, Cardiff, Wales, CF10 3 AL
  • New Theatre
    ‪1 min walk‬
  • St. David's
    ‪4 min walk‬
  • National Museum Cardiff
    ‪5 min walk‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪36 min drive‬

Room options

View all photos for Superior Room, 1 King Bed (Tree Line View)

Superior Room, 1 King Bed (Tree Line View)

Superior Room, 1 King Bed (Tree Line View)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

Similar properties

Exterior

The Parkgate Hotel

Spa
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (1617)
The price is AU$261
for 1 room
includes taxes & fees
4 Feb - 5 Feb
The Parkgate Hotel

About the area

Cardiff

With a stay at Park Plaza Cardiff, you'll be centrally located in Cardiff, within a 5-minute drive of Principality Stadium and Cardiff Bay. .This eco-certified hotel is 0.1 mi (0.1 km) from New Theatre and 0.1 mi (0.2 km) from St. David's.

What's nearby

  • Cardiff Castle - 6 min walk
  • Cardiff International Arena - 9 min walk
  • Principality Stadium - 9 min walk
  • Cardiff University - 13 min walk
  • Wales Millennium Centre - 5 min drive

Getting around

  • Cardiff Queen Street Station - 6 min walk
  • Cardiff International Airport (CWL) - 36 min drive

Restaurants

  • ‪Flute & Tankard - ‬4 min walk
  • ‪200 Degrees Coffee Shop - ‬3 min walk
  • ‪Jollibee Cardiff - ‬3 min walk
  • ‪The Live Lounge - ‬4 min walk
  • ‪Costa Coffee - ‬3 min walk

About this property

Park Plaza Cardiff

Eco-certified Cardiff hotel in Cardiff City Centre with a full-service spa
Park Plaza Cardiff offers 129 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 129 air-conditioned guestrooms. Satellite television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a steam room. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy local cuisine at Laguna Kitchen and Bar, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Laguna Kitchen and Bar - This restaurant specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 15.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Laguna Kitchen and Bar

Things to do

  • Fitness classes
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • A meeting room

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property enforces quiet hours from 10:00 PM to 8:00 AM
For more details, please contact the property using the information on the booking confirmation
Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Cardiff Park Plaza
Park Plaza Cardiff
Park Plaza Hotel Cardiff
Park Plaza Cardiff Hotel Cardiff
Park Plaza Cardiff Wales
Park Plaza Cardiff Hotel
Park Plaza Cardiff Wales
Cardiff Park Plaza
Park Plaza Cardiff Hotel
Park Plaza Cardiff Cardiff
Park Plaza Cardiff Hotel Cardiff

Park Plaza Cardiff Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 569 out of 1003 reviews" "
Rating 8 - Good. 274 out of 1003 reviews" "
Rating 6 - Okay. 95 out of 1003 reviews" "
Rating 4 - Poor. 40 out of 1003 reviews" "
Rating 2 - Terrible. 25 out of 1003 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lynda

Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, room comfort
Mostly really good
The hotel could potentially get 5 stars but small bits let it down for example there is mould on the roof of the swimming pool as well as peeling paint, the sealant around the sink was damaged and the water pressure on the shower wasn't great. Otherwise food was great, fabulous location and the staff were really friendly and helpful.
Stayed 2 nights in Oct 2024

8/10 Good

Gemma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location, big clean rooms
The staff were friendly, especially the young lady on the pool reception. The pool and steam room were welcome after a day skating at RampWorld but it was disappointing the jacuzzi was closed. The rooms were large, modern & clean. We’d definitely stay again!
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel with great Gym/Spa facilities
Really nice room and they had my room preference all setup when I arrived
Stayed 1 night in Oct 2024

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd stay here, excellent staff as always! Thank you.
Stayed 1 night in Oct 2024

10/10 Excellent

WEIWEI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Timothy

Stayed 1 night in Sep 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Nilansh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 22 nights in Sep 2024

8/10 Good

Helen K

Stayed 1 night in Sep 2024

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Wendy

Stayed 1 night in Sep 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay in Cardiff - hotel staff were pleasant and helpful. My only criticism is that the rooms don’t have usb charging points for phones - I didn’t think to bring a charging plug as most hotels don’t need them nowadays - and I really don’t want to be going back and for to reception to charge my phone. It just makes the hotel seem a little dated - apart from that the hotel was nice and clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

Janet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, very convenient for the centre of Cardiff, but also quiet.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were fantastic. Especially David and Jeremy on front desk. The food in the restaurant was amazing and even got a discount for being a Radisson member. Excellent location close to centre and shops and the theatre was literally next door which was perfect. We booked a couple of treatments, back and neck massage and express facial. My friend had a fabulous treatment but mine was terrible. I am a beauty and massage therapist and the person who did my treatment clearly didn't know what she was doing. She didn't massage towards the lymph glands, she massage over my spine and my neck was in agony for over a week afterwards. I should have said something at the time but I was in too much pain I just wanted to go and lie down. The pool area was so busy there was nowhere to sit and the hot tub was broken so this really made the whole experience memorable for all the wrong reasons I'm afraid. I also didn't want to be responsible for someone possibly losing their job but in hindsight I wish I had spoken to the Spa manager about it when I was there.
Stayed 2 nights in Sep 2024

10/10 Excellent

Huw

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Rhian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Stayed 1 night in Sep 2024

10/10 Excellent

josh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Terri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No compaints about service, check in, staff or room. Breakfast was very pleasant except for fried egg which were dry where they had been out a while. Selection was very good and plentiful. What let the hotel down for me was spa/pool facilities. Pool was cold, steps in and out of pool felt very unsafe for older people like myself. Treatments were very good but i missed having a quiet relaxation room with loungers in, to have a quiet lie down. The room in use was not particularly comfy to do that.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff extremely helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024