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The Royal Hotel Cardiff

3.5 star property

Photo gallery for The Royal Hotel Cardiff

Exterior
Point of interest
Reception
Standard Twin Room
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
88 St Mary Street, Cardiff, Wales, CF101DW
  • Principality Stadium
    ‪4 min walk‬
  • Cardiff Castle
    ‪7 min walk‬
  • Cardiff Bay
    ‪14 min walk‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪30 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 28.5 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 29.9 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 19.6 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 23.0 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Interior entrance

The Angel Hotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.3 out of 5, Excellent, (2264)
The price is AU$118
for 1 room
includes taxes & fees
27 Mar - 28 Mar
The Angel Hotel

About the area

Cardiff

The Royal Hotel Cardiff is centrally located in Cardiff, a 4-minute walk from Principality Stadium and 7 minutes by foot from Cardiff Castle. .This hotel is 0.9 mi (1.4 km) from Cardiff Bay and 1.1 mi (1.7 km) from Bute Park.

What's nearby

  • Principality Stadium - 4 min walk - 0.4 km
  • Cardiff Castle - 7 min walk - 0.6 km
  • Bute Park - 7 min walk - 0.6 km
  • Cardiff Bay - 14 min walk - 1.2 km
  • Wales Millennium Centre - 3 min drive - 2.3 km

Getting around

  • Cardiff Central Station - 4 min walk
  • Cardiff International Airport (CWL) - 30 min drive

Restaurants

  • ‪The Prince of Wales - ‬4 min walk
  • ‪Cambrian Tap - ‬1 min walk
  • ‪Proud Mary - ‬1 min walk
  • ‪Fresh - ‬1 min walk
  • ‪Taco Bell - ‬1 min walk

About this property

The Royal Hotel Cardiff

Hotel with a 24-hour front desk, a quick walk to Principality Stadium
The Royal Hotel Cardiff offers 60 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and hair dryers. Televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 60 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
At The Royal Hotel Cardiff, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:30 AM to 10 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and a safe deposit box at the front desk. Planning an event in Cardiff? This hotel has 2367 square feet (220 square meters) of space consisting of conference space and meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 10 AM and on weekends between 7:30 AM and 10:30 AM.
Fitz Bar - Onsite bar.
Slug & Lettuce Central - This theme restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Languages

Bulgarian, Czech, English, German, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM–10 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 14.0 for adults and GBP 7 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Fitz Bar
  • Slug & Lettuce Central

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff

Business services

  • Conference space (2367 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Hardwood flooring in public areas
  • Smooth flooring in room

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch HDTV
  • Digital channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges GBP 2 for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The Hotel has entrances on both Westgate Street, CF10 1TL and St Mary Street - CF10 1DW (Pedestrianized). Guests with heavy luggage or guests with mobility issues are recommended to use the Westgate Street entrance, CF10 1TL, which is step free.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 10.0 per stay

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.0 for adults and GBP 7 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per stay
  • Credit card charges are subject to a surcharge of GBP 2

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Cardiff Hotel
Cardiff Royal
Cardiff Royal Hotel
Hotel Cardiff
Hotel Royal Cardiff
Royal Cardiff
Royal Cardiff Hotel
Royal Hotel Cardiff
The Royal Hotel Cardiff Hotel
The Royal Hotel Cardiff Cardiff
The Royal Hotel Cardiff Hotel Cardiff

The Royal Hotel Cardiff Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 476 out of 1001 reviews
Rating 8 - Good. 376 out of 1001 reviews
Rating 6 - Okay. 92 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Uma

Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a city break
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was easy to check in, staff r friendly and room was clean
Stayed 3 nights in Dec 2024

6/10 Okay

Jonathan

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
I would not use in future
Parking at the NCP carpark that the Hotel recommend and offers a discount is not true. It is impossible to park at the carpark due to the stupid bus lanes
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in Cardiff
Although check-in wasn't until 15.00, we arrived around 10.30 and were able to deposit our bag early, for a fee of £4, which went directly to a local children's charity, so no qualms at all. From the moment we arrived until our departure next morning, the service was excellent, friendly as well as efficient, and didn't seem at all forced. Our room had a quite large entrance area with wardrobe and tea/coffee making facilites, leading up to the sleeping area, which although not huge, was perfectly adequate. The room, including the bathroom was spotless, the room was a very comfortable temperature, and we were fortunate enough to be on the quieter side of the building, so had a very quiet night. Breakfast was perfectly adequate and the hotel is centrally located so ideal for our trips to the Christmas markets.
Stayed 1 night in Nov 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night away
Hotel ideally situated
Stayed 2 nights in Oct 2024

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Chidiebube

Stayed 4 nights in Oct 2024

10/10 Excellent

Andrea

Stayed 1 night in Nov 2024

10/10 Excellent

alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

kathleen

Liked: Cleanliness, staff & service
I like this hotel overall, but they have some things to work on. You can't see it from the road - if you don't already know it's there and where to find it, you never will. They have no drop off area for luggage - it's quite dangerous to try in the middle of the street, and parking is quite far. The staff is wonderful. The rooms are gorgeous and quiet, but there is a LOT of mold in the shower grout and caulking. It's really disgusting. And there is absolutely nowhere to hang a hand towel. The breakfast is grossly overpriced - for 14 I expect to order off a menu and be served. In fact in the town it's cheaper to do just that, but here it's average buffet. It's a great hotel, but needs some tweaking.
Stayed 3 nights in Nov 2024

6/10 Okay

Shahadat

Liked: Staff & service
Stayed 2 nights in Nov 2024

6/10 Okay

Caroline

Travelled with family
Liked: Staff & service
The fact that the main lobby/front desk are on floor 2 and not easily accessible from either entrance ("main" entrance doesn't have a place to stop with your car and the other entrance requires some stairs) was a bit flustering. The lobby space itself could use some upgrades, and all the staris to and from the rooms on the floors was frustrating to navigate with luggage. The room was spacious and clean enough, and the staff was nice, but we had some qualms about it overall.
Stayed 1 night in Oct 2024

8/10 Good

Marie

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Lucille

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not fault the hotel, room was spotless & comfortable. Staff were so polite & friendly. Only one negative & that was the noise from outside, but understandable due to the area of hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great night away in Cardiff
Lovely old building, looks a bit weathered on the outside but stunning on the inside ,friendly staff amazing room on 7th floor, will stay again
Stayed 1 night in Oct 2024

2/10 Terrible

KIRTI, Mechanicsburg

Liked: Amenities
Disliked: Staff & service
Manager was rude. 3 pm check in. They have 60 rooms but at 12 noon they didn't have or willing to do even at 2 pm. You must have to wait upto 3 pm. I told them that i am gold member with Expedia. She said that's different company. You talk to them. I said will it be possible before 3 pm? She said i told you just come back at 3 pm only. No manner how to talk to customer.I told her i traveled 120 countries, no one is rude like you. All 60 rooms will be ready exactly at 3 pm??????
Stayed 1 night in Oct 2024

8/10 Good

Rachel

Liked: Cleanliness, property conditions & facilities, room comfort
Good value
Ideal location in town centre, hotel was nice, friendly staff and room a good size. Beautiful dining room at breakfast although the supply of food was poor. Had to wait as hot buffet was empty and cold options were not replenished even though it was mid service. Good overall good value for money
Stayed 1 night in Jul 2024

8/10 Good

Dr Bharatkumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT SHORT STAY IN CARDIFF
Hotel location was very central and very good, many top bars and restaurants were within walking distance, hotel staff were very helpful and friendly, we were given a better room than the one we had booked and this made our stay very good indeed
Stayed 2 nights in Oct 2024

8/10 Good

Diana

Stayed 2 nights in Sep 2024

6/10 Okay

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location central but did not get bothered by noise. Only stayed one night for a concert did not use hotel amenities just needed a place to sleep. Unfortunately the bed was the most hard and uncomfortable I have ever experienced in a hotel and the pillows were so hard I woke up with ear pain from the pressure. I got zero sleep. Such a shame I had booked two rooms and the other room was exactly the same.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Stayed 2 nights in Oct 2024

6/10 Okay

Bryony

Liked: Staff & service
Access to the hotel was very difficult, a lot of stairs and very slow lifts. Great location but very loud at night - there was karaoke at the bar next door until 1am. So loud and very difficult to sleep at all
Stayed 2 nights in Oct 2024

8/10 Good

Martyn

Stayed 1 night in Sep 2024