When you stay at Hyatt Vacation Club At Highlands Inn in Carmel, you'll be near the beach, within a 15-minute drive of Monterey Bay and Monterey Bay Aquarium. .This spa hotel is 0.6 mi (1 km) from Point Lobos State Natural Reserve and 4.9 mi (7.8 km) from Carmel Beach.
What's nearby
Point Lobos State Natural Reserve - 12 min walk - 1.1 km
Monastery Beach - 3 min drive - 3.3 km
Carmel Mission Basilica - 7 min drive - 6.8 km
Carmel Beach - 12 min drive - 7.9 km
China Cove - 30 min drive - 5.0 km
Getting around
Monterey Station - 24 min drive
Monterey Peninsula Airport (MRY) - 19 min drive
Restaurants
Starbucks - 6 min drive
Bagel Bakery - 7 min drive
La Bicyclette - 9 min drive
Mission Ranch Restaurant - 8 min drive
Crossroads BBQ - 6 min drive
About this property
Hyatt Vacation Club At Highlands Inn
Hotel with 2 hot tubs, near Point Lobos State Natural Reserve
Hyatt Vacation Club At Highlands Inn offers 94 air-conditioned accommodations with fireplaces and laptop-compatible safes. Rooms open to patios. Accommodations have separate sitting areas and include desks and dining tables. Pillowtop beds feature premium bedding. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and complimentary toiletries.
This Carmel hotel provides complimentary wireless Internet access. Cable television is provided. Housekeeping is provided daily.
2 hot tubs are on site along with an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Spa Adeline has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Make yourself at home in one of the 94 air-conditioned rooms featuring fireplaces. Your pillowtop bed comes with premium bedding. Rooms have private patios. Kitchens are outfitted with full-sized refrigerators/freezers, ovens, and stovetops. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Hyatt Vacation Club At Highlands Inn has a restaurant on site.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
Parking on site (USD 30 per night; includes in/out privileges)
Food and drink
Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 12 to 35 for adults and USD 12 to 25 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Things to do
2 hot tubs
Full-service spa
Outdoor pool
TV in common areas
Family friendly
Dining table
Fenced pool
In-room full-sized refrigerator/freezer
In-room kitchen
In-room microwave
Laundry facilities
Outdoor pool
Pool gate
Separate in-room dining area
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Water dispenser
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
Business centre
Computer station
Outdoors
Barbecue grill
Firepit
Free pool cabanas
Garden
In a nature reserve
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace
Full-service spa
3 treatment rooms
Aromatherapy
Body scrubs
Deep-tissue massages
Facials
Hot stone massages
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in public areas
Area rugs in room
Hardwood flooring in public areas
Hardwood flooring in room
Tile flooring in public areas
Tile flooring in room
Upper floors accessible by stairs only
Room amenities
Bedroom
Pillowtop mattress
Premium bedding
Bathroom
Bathtub or shower
Free toiletries
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
Cable channels
Food and drink
Blender
Cleaning supplies
Coffee/tea maker
Cookware, dishware, and utensils
Dining table
Dishwasher
Full-sized refrigerator/freezer
Hob
Kitchen
Microwave
Oven
Paper towels
Separate dining area
Toaster
More
Air conditioning
Cleaning products are eco-friendly
Desk
Fireplace
Laptop-compatible safe
Separate sitting area
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Check-out
Check-out before 10:00 AM
Special check-in instructions
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Renovations and closures
The property will be renovating from July 24 2024 to May 31 2025 (completion date subject to change). The following areas are affected:
One of the dining venues
Exterior
Hot tub
Guests will have access to the following alternate facilities during the renovation:
Outdoor pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Resort fee: USD 33.15 per accommodation, per night
The resort fee includes:
Additional inclusions
Business center/computer access
Faxes
Fitness center access
In-room bottled water
In-room coffee
Laundry facilities
Newspaper
Phone calls
Valet parking
We have included all charges provided to us by the property.
Optional extras
Fee for full breakfast: approximately USD 12 to 35 for adults, and USD 12 to 25 for children
Self parking fee: USD 30 per night (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
We should mention
This property does not have elevators
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
Property is also known as
Hyatt Vacation At Highlands
Hyatt Vacation Club At Highlands Inn Hotel
Hyatt Vacation Club At Highlands Inn Carmel
Hyatt Vacation Club At Highlands Inn Hotel Carmel
Hyatt Vacation Club At Highlands Inn Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The most incredible hotel. Great customer service. Super clean. With all the things you need (plus anything you might forget). The views are amazing. That aloos worth the trip. Food is great. Just not room service
The view remains spectacular esp in the restaurant area. However , the staff forgot to put water and basic amenities in the room like water and coffee etc. the heater was not working up to par in our room, didn’t bother to call for services , just bundled up with the sheets since it was late already , there’s a fireplace using the firewood and old newspaper but the smell of soot was too much and don’t expect working amenities like pool but it’s okay no big deal on those . Wish it’s more dated
The room had a stale smell. We had to leave the doors open and use a large fan to blow air. There was no water in the room. When I called them, they said they will bring it in 10 min. I waited for couple of hours and had to call them multiple times. Then the weirdest thing happened - someone came into the room without knocking (while we were in the room at night) and left 2 bottles of water!
Property is old and needs a remodel. Had a suite on third floor, expensive, and room was extremely loud. Beyond noisy even with a sound machine at night. Advertised fireplace does not have a gas line and wood does not burn. Couch stiff and very uncomfortable. Bed mattress cheap and squeaky, uncomfortable. Great location just old, dirty, desperately needs remodel. Not worth the price
This place was amazing! Booked it as I was proposing to my fiancé. The room was just amazing. 2tv’s, fireplace, a balcony, a whirlpool tub for 2, a full kitchen. We will definitely be back!
Tom
Stayed 1 night in Oct 2024
2/10 Terrible
JASON
5 Oct 2024
JASON
Stayed 1 night in Oct 2024
10/10 Excellent
Khalid
3 Oct 2024
Liked: Cleanliness, staff & service
Khalid
Stayed 4 nights in Sep 2024
6/10 Okay
Idmari
Travelled with family and small children
3 Oct 2024
Liked: Cleanliness
I have stayed at this property before few years ago and it’s dated and did not realize all the noise you get from the freeway on the bottom. Dining was limited the evening. Parking is a mission unless you valet you car. The front desk guy that help was not welcoming at all…
We arrived early around 1pm when check-in was at 4pm. But despite arriving early and them knowing we were waiting, we did not get the room until 4pm. I don't think they made any effort to prioritize the cleaning of our room. When we got into the room it was freezing cold. They had not bothered turning the heat on despite the cold day either.
The room itself has a nice view and is reasonably comfortable but it has not been remodeled in I would guess 20 years so it feels very dated and this impacts the comfort. No room service to the room as well. Also I had flowered delivered to the hotel and after 1 hours, I went to fetch the flower myself as they had not delivered it to the room. Overall a very mediocre experience given the price.
Great location, big rooms and kitchen available in the room. But less facility inside the room like no AC, TV are too old, cant connect my phone with TV, nothing for kids, no room service, etc.