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GHL Arsenal Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for GHL Arsenal Hotel

Outdoor pool, pool loungers
Lobby sitting area
Front of property
Lobby
Sundeck

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Barrio Getsemani Calle Arsenal No 8B-58, Cartagena, Bolivar, 130001
  • Cartagena de Indias Convention Center
    3 min walk
  • Juan Valdez Centro de Convenciones
    1 min walk
  • Marsol Bus Station
    3 min drive
  • Cartagena (CTG-Rafael Núñez Intl.)
    15 min drive

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room (Bay View)

Luxury Room (Bay View)

Luxury Room (Bay View)

  • 24 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Voilá Centro Histórico

Pool
Breakfast included
Pet-friendly
Free WiFi
4.6 out of 5, Wonderful, (487)
The price is AU$363
for 1 room
includes taxes & fees
6 Jan - 7 Jan
Voilá Centro Histórico

About the area

Cartagena

Located in Cartagena (Cartagena Walled City), GHL Arsenal Hotel is within a 5-minute walk of Cartagena de Indias Convention Center and Centenary Park. .This boutique hotel is 0.4 mi (0.7 km) from Clock Tower and 0.6 mi (0.9 km) from Plaza de la Trinidad.

What's nearby

  • Cartagena de Indias Convention Center - 3 min walk
  • Clock Tower - 7 min walk
  • Bolivar Square - 9 min walk
  • Walls of Cartagena - 15 min walk
  • Port of Cartagena - 6 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 15 min drive

Restaurants

  • ‪San Nicolás - ‬2 min walk
  • ‪Sierpe - ‬6 min walk
  • ‪La Casa de Socorro - ‬2 min walk
  • ‪Marea by Rausch - ‬4 min walk
  • ‪Restaurante Mar De Las Antillas - ‬2 min walk

About this property

GHL Arsenal Hotel

Hotel with free breakfast, steps from Cartagena de Indias Convention Center
GHL Arsenal Hotel offers 72 accommodations with minibars and safes. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages and massages.
Make yourself at home in one of the 72 guestrooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Corozo & Timbal Terraza, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Corozo & Timbal Terraza - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:30 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Corozo & Timbal Terraza

Things to do

  • Fitness centre
  • Outdoor pool
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Rooftop terrace

Spa

  • Couples treatment room(s)
  • Massage - deep-tissue

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Minibar
  • Fridge

More

  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 60000 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Allure Chocolat
Allure Chocolat Cartagena
Allure Chocolat Hotel
Allure Chocolat Hotel Cartagena
Allure Chocolat Karisma Hotels Resorts Hotel Cartagena
Allure Chocolat Karisma Hotels Resorts Hotel
Allure Chocolat Karisma Hotels Resorts Cartagena
Allure Chocolat by Karisma Hotels Resorts
ure Chocolat Karisma s s Cart
Arsenal Hotel
GHL Arsenal Hotel Hotel

GHL Arsenal Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 704 out of 1006 reviews" "
Rating 8 - Good. 187 out of 1006 reviews" "
Rating 6 - Okay. 69 out of 1006 reviews" "
Rating 4 - Poor. 23 out of 1006 reviews" "
Rating 2 - Terrible. 23 out of 1006 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay here. The location is excellent although there are some rougher areas nearby. Staff was wonderful, especially the bell staff and the bar staff. Restaurant can get overwhelmed during breakfast when the hotel is full, otherwise I enjoyed the food. Would definitely return!
Stayed 4 nights in Sep 2024

10/10 Excellent

Judith Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel! The staff was friendly and helpful. The room- good air conditioning, comfy bed, good bathroom and shower. The location, perfect. Easy 5 min walk to the old city located by good Gethsemane restaurants Would definitely stay here again.
Stayed 7 nights in Sep 2024

10/10 Excellent

DIEGO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, outstanding
Stayed 4 nights in Sep 2024

10/10 Excellent

Herbert

Stayed 4 nights in Aug 2024

10/10 Excellent

Sharonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was Amazing throughout the entire Property. They made us feel welcomed we will definitely return
Stayed 4 nights in Sep 2024

10/10 Excellent

raul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Sep 2024

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well kept. Staff is AMAZING
Stayed 3 nights in Sep 2024

10/10 Excellent

Rebecca, N MIAMI BEACH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at GHL Arsenal Hotel in Cartagena to celebrate my cousin's 37th birthday, and the experience exceeded all expectations. From arrival to departure, the hospitality was superb, thanks in particular to Alfonso, who went above and beyond to make our trip memorable.My cousin wanted to get her hair braided at a local salon, and Alfonso expressed concern about the area. He arranged for a trusted person to safely take us there and back. He treated us like family, ensuring we felt safe and cared for throughout our stay.While my cousin was out, Alfonso helped us find decorations to surprise her when she returned. Not only did he direct us to the right shop, but he personally walked us there! Later, the hotel also delivered a small birthday cake to her room, which was a wonderful surprise.On the morning of my cousin's birthday, the staff surprised us again by singing "Happy Birthday" as she came down from her room—a beautiful and unexpected gesture that made the celebration even more special.The hotel was very accommodating when we had to check out early for an excursion but had a late flight. They let us use the pool area to freshen up, which we greatly appreciated.Breakfast was amazing with a variety of fresh fruits, tortillas, chicken, and attentive staff. And the rooftop infinity pool with stunning views of Cartagena was the perfect way to unwind. I can’t wait to return!
Stayed 2 nights in Aug 2024

10/10 Excellent

Tyrone

Liked: Cleanliness, amenities
Great service
Stayed 6 nights in Aug 2024

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this property from 24 Aug - 29 Aug 2024. The staff from check in - Louis Alphonso, and other lady on the Front Desk whose name dismisses me, the breakfast team, Pompano, Lilibeth, Wendy and Virginia, the concierge/tour desk were all amazing. This is an amazing property, right in the heart of Cartagena next to the Convention Centre with a unique team who look after the guest. An amazing stay.
Stayed 5 nights in Aug 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff. Luis Alfonso was especially helpful. The staff was also very responsive. My room had an issue with the air conditioner and they fixed it quickly. The restaurant is also near several great restaurants.
Stayed 3 nights in Aug 2024

10/10 Excellent

Annie Oskathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would def stay here again. Loved the staff and it was clean and walkable . Great location
Stayed 4 nights in Jul 2024

8/10 Good

Ce Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Jen

Travelled with group
Disliked: Amenities, property conditions & facilities
Room flooded and breakfast is not served in an upstairs patio as pictured.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nini

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio fue excellente
Stayed 2 nights in Aug 2024

10/10 Excellent

rolando

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and safe
Stayed 3 nights in Aug 2024

8/10 Good

Yudylza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with great staff. Place was located in a really good area and it was easy to get to places from this location. Would definitely stay again. Also, very very clean!
Stayed 5 nights in Aug 2024

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Aug 2024

10/10 Excellent

MARIAM

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, they really need more than 5 star
Stayed 4 nights in Aug 2024

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation, exceptional staff attention!
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would definitely stay here again.
Stayed 5 nights in Jul 2024

10/10 Excellent

Lady, Sleepy hollow

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024