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Estelar Cartagena de Indias Hotel

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Estelar Cartagena de Indias Hotel

Sauna, body treatments, body wraps, body scrubs, facials
Outdoor pool, pool loungers
Interior detail
Reception
Outdoor pool, pool loungers

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar

Explore the area

Map
Carrera 1 con Calle 12 Esquina, Cartagena, Bolivar, 130001
  • Bocagrande Beach
    1 min walk
  • Clock Tower
    19 min walk
  • San Pedro Claver Church and Convent
    19 min walk
  • Cartagena (CTG-Rafael Núñez Intl.)
    10 min drive

Room options

View all photos for Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed)

Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed)

Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed)

  • 36.4 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 36.4 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

  • 33.1 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 33.1 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Room

InterContinental Cartagena De Indias, an IHG Hotel

Pool
Spa
Kids pool
Free WiFi
4.6 out of 5, Wonderful, (1009)
The price is AU$301
for 1 night
includes taxes & fees
14 Jan - 15 Jan
InterContinental Cartagena De Indias, an IHG Hotel

About the area

Cartagena

Located in Cartagena (Bocagrande), Estelar Cartagena de Indias Hotel is steps from Bocagrande Beach and a 3-minute drive from Clock Tower. .This beach hotel is 0.1 mi (0.1 km) from Plaza Bocagrande Commercial Center and 0.4 mi (0.6 km) from Malecón Bahía de las Ánimas.

What's nearby

  • Bocagrande Beach - 1 min walk
  • Clock Tower - 19 min walk
  • Cartagena de Indias Convention Center - 3 min drive
  • San Felipe de Barajas Castle - 3 min drive
  • Bolivar Square - 4 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 10 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Morena Marisqueria - ‬8 min walk
  • ‪51 Sky Bar - ‬1 min walk
  • ‪Edificio Seguros Bolivar - ‬6 min walk
  • ‪La Brioche - ‬7 min walk

About this property

Estelar Cartagena de Indias Hotel

Beach fun in outdoor pool, near Clock Tower
Estelar Cartagena de Indias Hotel offers 338 accommodations with safes and complimentary toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

3 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. The spa is open select days.
Stay in one of 338 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 spa tubs, a sauna, and a fitness center. This Beaux Arts hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Restaurante Piso 12, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Restaurante Piso 12 - This theme restaurant serves breakfast, lunch, and dinner.
51SKYBAR - Onsite rooftop bar. Open daily.
Lobby Bar Piso 15 - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–10 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Restaurante Piso 12
  • 51SKYBAR
  • Lobby Bar Piso 15

Things to do

  • 3 hot tubs
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms - 4

Outdoors

  • Outdoor furniture
  • Pool sunloungers
  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • TV channels

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Breakfast is not included in the Breakfast rate for children 12 years and under. Breakfast for children can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 95200 per pet, per night
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 70000 per vehicle (roundtrip)
  • Pet fee: COP 95200 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Estelar Cartagena De Indias Hotel Centro De
Estelar Cartagena Indias Hotel
Estelar Indias Hotel
Estelar Cartagena Indias
Estelar Indias
Estelar Cartagena De Indias
Estelar Cartagena de Indias Hotel Hotel
Estelar Cartagena de Indias Hotel Cartagena
Estelar Cartagena de Indias Hotel Hotel Cartagena

Estelar Cartagena de Indias Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 703 out of 1074 reviews" "
Rating 8 - Good. 170 out of 1074 reviews" "
Rating 6 - Okay. 83 out of 1074 reviews" "
Rating 4 - Poor. 53 out of 1074 reviews" "
Rating 2 - Terrible. 65 out of 1074 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

fabian

Liked: Cleanliness, property conditions & facilities
This was a great experience. The staff was friendly and attentive. The food and drinks were excellent. The location was close to a mall, beach and several restaurants. The pool was great. I definitely will be coming back.
Stayed 5 nights in Sep 2024

2/10 Terrible

yaquelin

Travelled with group
Liked: Cleanliness
My concern is about the security ! Everybody can come to the 51 floor at night for the roof top bar .I didn’t have a good experience because somebody stole my friends money in the room we were trying to call the security the manager and the police as well and nobody helped us . They do not allow you to call the police from the hotel . Horrible
Stayed 4 nights in Sep 2024

10/10 Excellent

Luz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very clean
Stayed 1 night in Sep 2024

10/10 Excellent

Xavier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 3 nights in Sep 2024

8/10 Good

Alexander

Stayed 5 nights in Sep 2024

10/10 Excellent

Tyreke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs at the hotel are very good .
Stayed 3 nights in Sep 2024

6/10 Okay

Carla

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel is beautiful. The staff is excellent, very friendly and helpful. One night the light went out but it was past midnight so we didn’t mind. The day of checkout the elevators weren’t working after waiting for a while my husband had to carry our luggage from floor 25 to 10th and they didnt say much since we booked though Expedia. Heads up that wasn’t the first time the elevators weren’t working. Also try to go early to the breakfast, we were there 10 minutes before the ending time and all the food was already taken away, we couldn’t even get coffe and the workers acted like we weren’t there.
Stayed 4 nights in Aug 2024

4/10 Poor

Zaeriyon

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
Overall my stay was below average. There were several things I didn’t care for and I want other travelers to be aware of. I arrived at the hotel early and one of the staff members told me there were no ready rooms available and to keep checking in every hour. I did just that and every time I did, nothing was available which isn’t the issue because I did arrive early. The issue is that immediately when he was occupied with another task I asked another staff member if there were any rooms available and there were multiple rooms ready to check in. So not a fan of the untruthfulness! Additionally there were several times that me and my guest would call for towels and they wouldn’t bring any. To add on, one of the days on our stay their elevator was down and we stayed on the 35th floor so we had to utilize the service elevator where guests and staff were packed in like sardines with no ventilation to get to where you needed to be. Also, on one of the days they were rude and did not want to allow my cousin to come up to the room. I understand safety of the guests is important however I wasn’t going to allow my family member who is a woman to wait outside in a foreign country when we were getting ready that’s just simply unsafe. Additionally, they mistaken us for other women who hadn’t paid their tabs. Lastly, when you call to the front desk and they direct you to different stores or areas within the hotel you will be charged and they won’t mention it until you check-out!
Stayed 5 nights in Sep 2024

10/10 Excellent

Luis

Stayed 4 nights in Sep 2024

8/10 Good

Sherifat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room was a delight, offering a stunning panorama of the ocean, with both sunrise and sunset casting breathtaking hues across the horizon.
Stayed 4 nights in Sep 2024

10/10 Excellent

Carmelo

Stayed 4 nights in Aug 2024

10/10 Excellent

Shellyann

Travelled with partner
Liked: Amenities
Location was amazing definitely will stay here again!
Stayed 3 nights in Sep 2024

10/10 Excellent

Leomaris

Travelled with partner, Travelled with group
Liked: Amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Dania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall stay was nice, the staff was friendly, and helpful. Our first day there going to check in we got stuck on the elevator for about 5 minutes we pressed the help button and they immediately started working on the issue to get it back working and to get us off. The water pressure in the shower was low but once I called front desk they sent someone up to fix it and it worked fine the rest of the trip.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jessica, East Hartford

Stayed 4 nights in Aug 2024

8/10 Good

Blanca

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great Stay with Room for Improvement We recently stayed at Estelar and overall, we were very happy with our experience. The location was perfect, and the amenities offered were fantastic. The staff were friendly and attentive, making us feel welcome throughout our stay. However, we did encounter an issue with the cleanliness of our room located on the 39th floor. It was not up to the standard we expected, with dirty floor (hair in bathroom area), bugs by minibar, and marks on shower glass and windows (as if not cleaned at all) soap scum on shower glass and several handprints on room window. I believe that addressing this aspect would greatly enhance the overall guest experience. I would recommend this hotel for its many positive features, but I hope they can improve their room cleanliness for future guests.
Stayed 1 night in Sep 2024

10/10 Excellent

Leidiana

Stayed 1 night in Aug 2024

2/10 Terrible

Luis

Stayed 1 night in Sep 2024

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar muy limpio y el desayuno muy bueno recomendado
Stayed 3 nights in Aug 2024

10/10 Excellent

Starr

Liked: Cleanliness, staff & service, property conditions & facilities
Esterlar was very nice. It’s close to airport and about a 10 to 20 minute ride to the Wall where most of the nightlife is at. Sky Bar was beautiful wish they had more to choose from Food wise alot of finger food. I would definitely stay here. You can book all your tours at Hotel that’s a plus and the pool was amazing. Beds were comfy. Shower didn’t have that much water pressure it got the job done.
Stayed 4 nights in Aug 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Staff is amazing, from restaurants, bars, spa, gym, maintenance, security, transportation, management pool, everyone is extremely nice and professional. Food is delicious, rooms and balcony is extremely clean.
Stayed 3 nights in Aug 2024

10/10 Excellent

Triselle

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here a million times over. Absolutely loved it.
Stayed 7 nights in Jul 2024

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor hotel en que me haya hospedado. Las facilidades son excelentes. El area de la piscina muy relajante y el sky 51 a otro nivel. El area del restaurante la comida excelente. El servicio y el personal muy amables en todo momento. Sin duda volveré.
Stayed 3 nights in Aug 2024

10/10 Excellent

Andre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 5 nights in Aug 2024