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lastminute.com.au Verified Reviews
Exceptional!
5.0 of 5 guest rating
Room type Options Nightly price Book
Luxury Villa
130 square metres
1 King Bed and 2 Twin Sofa Beds
Room sleeps 4 guests
Select dates to see price
Other room types
Casa Deluxe - Casa Playa
Room with view
3 King Beds and 1 Twin Bunk Bed
Room sleeps 9 guests
(up to 3 children)
Select dates to see price
Superior Bungalow
48 square metres
1 Queen Bed and 1 Twin Sofa Bed
Room sleeps 3 guests
(up to 1 child)
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Deluxe Bungalow, 1 King Bed with Sofa bed, Garden View, Garden Area
1 King Bed and 1 Twin Sofa Bed
Room sleeps 4 guests
(up to 3 children)
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Superior Double Room
28 square metres
1 Queen Bed
Room sleeps 3 guests
(up to 1 child)
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Presidential Suite, 1 King Bed with Sofa bed, Sea View
Room with view
80 square metres
1 King Bed and 1 Twin Sofa Bed
Room sleeps 2 guests
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Family Villa
2 King Beds
Room sleeps 8 guests
(up to 3 children)
Select dates to see price
Family Bungalow, 2 Bedrooms
65 square metres
1 King Bed and 2 Twin Beds
Room sleeps 6 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Beachfront hotel with calming spa services

Popular property highlights

Breakfast included
Free WiFi
Pets allowed
Smoke-free property
24-hour front desk

With a stay at Hotel Fenix Beach Cartagena in Cartagena, you'll be 3.3 mi (5.3 km) from San Fernando Fort and 6.8 mi (11 km) from Bocagrande Beach. This beach hotel is within the vicinity of Port of Cartagena and Cartagena de Indias Convention Center.

Make yourself at home in one of the 16 individually furnished guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.

Relax at the full-service spa, where you can enjoy massages. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Satisfy your appetite at the hotel's beachfront bar/lounge, which features an ocean view. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the beach bar or the poolside bar. A complimentary full breakfast is served daily from 8 AM to 10 AM.

Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Concierge services
  • Total number of rooms - 16
  • Number of floors - 2
  • Number of buildings/towers - 7
  • Coffee/tea in common areas
  • Television in common areas
  • Garden
  • Library
  • Free breakfast
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • 24-hour front desk
  • Express check-out
  • Full-service spa
  • Smoke-free property
  • Wedding services
  • Tours/ticket assistance
  • Free WiFi
  • Area shuttle (surcharge)
  • Number of restaurants - 1
  • Free reception
  • Number of outdoor pools - 1
  • Snack bar/deli
  • Rooftop terrace
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of beach bars - 1
  • Number of swim-up bars - 1
  • Daily
  • Luggage storage
  • Beach umbrellas
  • Beach cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Terrace
  • Free full breakfast
  • Couples/private dining
  • Proposal/romance packages available
  • Ballroom
  • Banquet hall
  • Vending machine
  • Wheelchair accessible: No
  • Food and water bowls

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish
  • Portuguese

Room Amenities

Hotel Fenix Beach Cartagena offers 16 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature premium bedding. 43-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include showers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

  • Air conditioning
  • Television
  • Minibar
  • Daily housekeeping
  • Free toiletries
  • In-room safe
  • Designer toiletries
  • Premium bedding
  • Premium TV channels
  • Wireless internet access
  • Blackout drapes/curtains
  • Shower only
  • Hair dryer (on request)
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Individually furnished
  • TV size 43
  • TV size (measurement) inch
  • Towels provided
  • Linens provided
  • Netflix
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Guidebooks or recommendations
  • Streaming services
  • Laptop-friendly workspace
  • Closed-captioned TV
  • Lever door handles
  • Wardrobe
  • Toothbrush and toothpaste not available
  • Smooth flooring in room

Where to Eat

A complimentary full breakfast is served each morning between 8 AM and 10 AM. A complimentary manager's reception is offered each day.

Onsite venue - This beachfront bar specializes in local cuisine and serves breakfast, lunch, dinner, and light fare.

Nearby Things to do

  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Windsurfing nearby
  • Ecotours on site
  • Kayaking on site
  • Boat tours on site
  • Horse riding nearby
  • Water sports equipment
  • Surfing lessons: Nearby

Spa Services

  • Couples treatment rooms
  • Massages on beach
  • Massages
  • Deep tissue massage

Accessibility

  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.

Pet Policy

  • Pets allowed for an extra charge of COP 90000 per pet, per night
  • 2 total pets
  • Food and water bowls are available
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

No lifts

Children stay free

Pets allowed in specific rooms only

Service animals are allowed

Service animals are exempt from fees/restrictions

One child stays free

Limited hot water on site

Guests will receive an email with special check-in instructions

Debit cards not accepted

Staffed front desk

Carbon monoxide detector

Security system

LGBTQIA friendly

Children stay free - maximum age 5

Guest will receive an email before arrival 24 hours

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Food service has been amended for enhanced safety

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: COP 6000 per person, per night
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 90000 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Playa Vista Tierra Bomba Island
  • Fenix Cartagena Cartagena
  • Hotel Fenix Beach Cartagena Hotel
  • Hotel Fenix Beach Cartagena Cartagena
  • Hotel Fenix Beach Cartagena Hotel Cartagena

We should mention

There is limited hot water on site.

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool access available from 8:00 AM to 9:00 PM.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.

Only registered guests are allowed in the guestrooms.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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