- All food and beverages included
Dining is available at one of the hotel's 2 restaurants. The property also offers a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. This beach hotel also offers a children's pool, a garden, and a terrace. Guests can use the outdoor pool at a partner property.
Hotel Isla del Encanto has designated areas for smoking.
Located in Cartagena, Hotel Isla del Encanto is by the sea, within a 5-minute drive of Isla Grande Beach and Corales del Rosario National Park. This beach hotel is 17.9 mi (28.8 km) from Blanca Beach.
Make yourself at home in one of the 31 air-conditioned rooms featuring minibars. Satellite television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and bathrobes. Conveniences include phones, as well as safes and desks.
Enjoy local and international cuisine at Don Juancho, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Hotel Isla del Encanto offers 31 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. Satellite television is provided. Bathrooms include showers with rainfall showerheads, and bathrobes. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.
Don Juancho - This beachfront restaurant specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Marea - Overlooking the ocean and garden, this buffet restaurant specializes in local cuisine and serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open daily.
El Goyo - This sports bar is located on the beach. Open daily.
Room service (during limited hours) is available.
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at 4:00 PM
Check-out time is noon
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. The tax ID number is RNT 30258. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.
For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.
No rollaway/extra beds available
No lifts
Service animals not allowed
Property Registry Number – RNT 30259/4719
Front desk opens daily at 11:00 AM
Front desk closes daily at 10:00 PM
Debit cards
State tax ID - RNT 30258
Limited hot water on site
Staffed front desk
Security system
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for lunch
Individually wrapped food options are available for dinner
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property does not follow sanitisation practices of any association
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities on site
Mobile key entry is not available
Food service has been amended for enhanced safety
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
There is limited hot water on site.
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Contactless check-in is available.