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SureStay Hotel by Best Western Rossland Red Mountain

2.5 star property

Photo gallery for SureStay Hotel by Best Western Rossland Red Mountain

Laptop workspace, iron/ironing board, cots/infant beds, free WiFi
Outdoor spa tub
Suite, 2 Double Beds, Non Smoking, Kitchenette
Outdoor spa tub
Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Pet-friendly
  • Housekeeping

Explore the area

Map
1199 Hwy 3B, Rossland, BC, V0G1Y0
  • Rossland Museum
    ‪3 min walk‬
  • Red Mountain Resort
    ‪5 min drive‬
  • Redstone Resort Golf Club
    ‪5 min drive‬
  • Castlegar, BC (YCG)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchenette

Suite, 2 Double Beds, Non Smoking, Kitchenette

Suite, 2 Double Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchen

Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Suite, 2 Double Beds, Non Smoking, Kitchen

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchenette (Living Room)

Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Suite, 2 Double Beds, Non Smoking, Kitchenette (Living Room)

  • Sleeps 6
  • 2 Double Beds

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About the area

Rossland

With a stay at SureStay Hotel by Best Western Rossland Red Mountain in Rossland, you'll be within a 5-minute drive of Red Mountain Resort and Rossland Museum. .This hotel is 0.9 mi (1.4 km) from Rossland Art Gallery and 1 mi (1.7 km) from Rossland City Hall.

What's nearby

  • Rossland Museum - 3 min walk - 0.3 km
  • Powder Paws Dogsledding - 3 min drive - 3.0 km
  • Red Mountain Resort - 5 min drive - 4.5 km
  • Redstone Resort Golf Club - 5 min drive - 4.3 km
  • T-Bar - 6 min drive - 4.8 km

Getting around

  • Spokane International Airport (GEG) - 171 min drive

Restaurants

  • ‪McDonald's - ‬9 min drive
  • ‪Alpine Grind - ‬19 min walk
  • ‪A&W Restaurant - ‬10 min drive
  • ‪The Flying Steamshovel - ‬15 min walk
  • ‪Double Happiness Restaurant - ‬10 min drive

About this property

SureStay Hotel by Best Western Rossland Red Mountain

Hotel in Rossland with a 24-hour front desk and a hot tub
SureStay Hotel by Best Western Rossland Red Mountain offers 40 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with cable channels.

Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries. This Rossland hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 40 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a hot tub, or other amenities including complimentary wireless internet access and an arcade/game room. This hotel also features ski storage and a banquet hall.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Arcade/game room
  • Hot tub
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for CAD 5.0 per night

Payment types

Important information

Optional extras

  • Pet fee: CAD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 5.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators

Property is also known as

Alpina Casa
Casa Alpina
Casa Alpina Motel
Casa Alpina Motel Rossland
Casa Alpina Rossland
Rossland Red Mt. Inn
Red Mt. Inn
Rossland Red Mt.
Rossland Red Mt. Inn Suites
SureStay Hotel by Best Western Rossland Red Mountain Hotel
SureStay Hotel by Best Western Rossland Red Mountain Rossland

SureStay Hotel by Best Western Rossland Red Mountain Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 144 out of 317 reviews
Rating 8 - Good. 119 out of 317 reviews
Rating 6 - Okay. 34 out of 317 reviews
Rating 4 - Poor. 11 out of 317 reviews
Rating 2 - Terrible. 9 out of 317 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Shailesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Doug, Calgary

Liked: Cleanliness
Disliked: Amenities
Convenient location for skiing Red, otherwise on the outskirts of town. Rooms are small and simple, but clean.
Stayed 4 nights in Dec 2024

10/10 Excellent

Patrick

Stayed 4 nights in Dec 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service
Staff was very welcoming, and reasonable prices. Water pressure in the shower was very weak and hot tub was broken during time we were there. Otherwise, good overall experience
Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price. Friendly ,clean and clise to the mountain. Great spot to stay for a few days at red.
Stayed 4 nights in Dec 2024

10/10 Excellent

Pablo

Stayed 1 night in Dec 2024

10/10 Excellent

Carissa

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean and staff was friendly.
Stayed 2 nights in Nov 2024

8/10 Good

Gib

Business traveller
Liked: Staff & service
A nothing-fancy stay. Quiet. Rooms are clean and adequate. Limited continental breakfast. Will stay again.
Stayed 1 night in Nov 2024

8/10 Good

sheree G

Liked: Amenities
This is an Older building but is kept in good condition…. Quiet location . The price was reasonable for our king room , it was very clean , and the emenities worked eg fridge , microwave , coffee maker ect . The bed and bedding was comfortable Only dislike was the poor quality complimentary brkfast .
Stayed 1 night in Oct 2024

8/10 Good

Clayton

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that I came around 11am and they allowed us to check in. I was only there for one night to visit with my brother and that was so nice to organize myself before having the whole afternoon and evening to visit with my brother.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good as usual
I've stayed here a few times and really like it. It's quiet, it's clean, easy parking and comfortable. I just need accommodations while i visit family in town. I just wish there were recycling bins in the rooms. I also wish the front desk lady would smile at least once during check in.
Stayed 3 nights in Oct 2024

10/10 Excellent

Breven

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Oct 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service
The beds are great but the sounds from people using any plumbing fixtures are shared throughout the complex!
Stayed 2 nights in Oct 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Profeesional and friendly desk staff member at ck in. Satisfactory continental breakfast. Quiet room, comfy bed.
Stayed 1 night in Sep 2024

8/10 Good

Kayla

Travelled with pets, Travelled with partner
Liked: Cleanliness
They were doing construction at the property. It would have been nice to have been let know this at check in.
Stayed 1 night in Sep 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the very clean room! Beds were comfortable and site was quiet. Lots of parking easy access. Would recommend to anyone. Thanks for the great stay!
Stayed 1 night in Sep 2024

8/10 Good

Lawrence

Travelled with partner
Staff was excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, beds comfortable, everything we needed.
Stayed 2 nights in Sep 2024

10/10 Excellent

Richard

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Evening clerk checking us in was very helpful and professional. Gave us dining recommendations and was courteous and friendly.
Stayed 1 night in Sep 2024

6/10 Okay

John

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
One of our favorite motels on a six day biking trip. The room was so bright, white, modern and beautiful! It’s rare to have a motel room with good lighting. The front desk staff was so friendly and helpful. We locked our bikes in their shed. We enjoyed the free breakfast. The location is right at the entrance to town, which was convenient when you’re on a bike. I enjoyed walking across the street in the morning to explore the mining museum. The shops and restaurants are about a mile away, so that part isn’t as walkable or convenient. But we also had a car.
Stayed 1 night in Sep 2024

10/10 Excellent

Delores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rossland has lots of trails for outdoor adventure.
The beds were comfortable and the room was very quiet. We had a nice view of the mountains and had a room on the ground floor which was convenient for our lab retrievers travelling with us. It was unfortunate that the hot tub was not working during our stay. The location was very convenient for all of our outdoor activities in the area. We stayed 9 nights and can't wait to return for a winter vacation in December.
Stayed 9 nights in Aug 2024

2/10 Terrible

Rebecca

Travelled with partner
Liked: Cleanliness
I booked 4 months before the trip and made sure it was for a king-size bed and when we arrived it was too small beds. We travel with cargo that needs to be stored in the room as it's very expensive and the king-size bed was very important so there would be room to store the cargo in the room. The hotel not providing what I had booked and paid for made for a very uncomfortable squished stay and an unhappy customer.
Stayed 3 nights in Aug 2024

10/10 Excellent

Chad

Stayed 2 nights in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
great place
Stayed 2 nights in Aug 2024