10/10 Excellent
Verified traveller
Travelled with family
3 May 2019
Liked: Cleanliness, staff & service, property conditions & facilities
Verified traveller
Stayed 4 nights in Apr 2019
Tierra Chiloé
3.5 star property
Photo gallery for Tierra Chiloé
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
- Free airport shuttle
- Bar
- All-inclusive
- Gym
- Hot tub
- Pool
Explore the area
Sector San Jose, Castro, 5700000
- Tongoy Beach17 min drive
- Parque Alto Muro Aventura23 min drive
- Yutuy Beach35 min drive
- Dalcahue (MHC-Mocopulli)44 min drive
Room options
View all photos for Suite
Suite
- 40 sq m
- Sea view
- Sleeps 2
- 1 King Bed OR 2 Large Twin Beds
View all photos for Rilan
Rilan
- 30 sq m
- Sea view
- Sleeps 2
- 1 King Bed OR 2 Large Twin Beds
View all photos for Pullao
Pullao
- 34 sq m
- Sea view
- Sleeps 2
- 1 King Bed OR 2 Large Twin Beds
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About the area
Castro
With a stay at Tierra Chiloé in Castro, you'll be on the beach, and 5.9 mi (9.6 km) from Tongoy Beach and 7.4 mi (11.9 km) from Nuestra Senora de los Dolores Church. .This all-inclusive hotel is 7.8 mi (12.5 km) from Parque Alto Muro Aventura and 8.3 mi (13.3 km) from Yutuy Beach.
What's nearby
- Tongoy Beach - 17 min drive - 9.6 km
- Plaza de Armas - 29 min drive - 20.4 km
- MAM Chiloé - 30 min drive - 20.6 km
- Lillo Handicraft and Market Fair - 31 min drive - 21.1 km
- Yutuy Beach - 35 min drive - 13.4 km
Restaurants
- Palafito Sabores de Mi Tierra - 27 min drive
- El Mercadito - 27 min drive
- Restaurant Travesía Chiloé - 28 min drive
- Rucalaf - 16 min drive
- Restaurant Palafito - 28 min drive
About this property
Tierra Chiloé
Beachfront, with full-service spa
Tierra Chiloé offers 24 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
A health club and complimentary bicycles are featured at the hotel. An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Uma Spa. Services include massages and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 24 guestrooms. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages and body treatments. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and bike storage.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is complimentary (available on request).
A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.
Tierra Chiloé has a restaurant on site.
Room service (during limited hours) is available.
All-inclusive details
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Water activities
Kayaking
Land activities
Bicycling
Spa facilities
Limited spa services
Offsite tours
Lessons/classes/games
Yoga
Entertainment
Onsite entertainment and activities
Other inclusions
Transportation to offsite activities
Languages
English, Spanish
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi
Parking and public transport
- Free uncovered self-parking on site
- On-site parking includes off-street options
- Free return airport shuttle from 9:00 AM to 6:00 PM
- Airport shuttle at scheduled times, on request
Food and drink
- Free buffet breakfast available daily 7:00 AM–9:00 AM
- 1 restaurant
- 1 bar
- Room service available
Things to do
- Access to nearby indoor pool
- Access to nearby outdoor pool
- Bike parking
- Bike storage
- Boat tours
- Canoeing
- Free bike hire
- Full-service spa
- Health club
- Horse riding/hire
- Indoor pool
- Kayaking
- Outdoor pool
- Private picnics
- Sauna
- A hot tub
- Steam room
- Winery release events
Family friendly
- Access to nearby indoor pool
- Access to nearby outdoor pool
- Indoor pool
- Laundry facilities
- Outdoor pool
- Snack bar/deli
Conveniences
- Lift
- Front-desk safe
- Library
- Water dispenser
Guest services
- 24-hour front desk
- Change of bedsheets (on request)
- Change of towels (on request)
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Tour/ticket assistance
- Turndown service
- Water sports equipment
Outdoors
- Beachfront location
- Firepit
- Garden
- Outdoor furniture
- Pool sunloungers
- Terrace
- Vegetable garden
Spa
- Aromatherapy
- Body treatments
- Hydrotherapy
- Massages
- Sauna
- Spa open daily
- Hot tub
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible airport shuttle
- Lift
- Hardwood flooring in room
More
- At least 80% of lighting from LEDs
- At least 80% of food locally sourced
- At least 80% organic food
- Books
- Comprehensive food waste policy
- Comprehensive recycling policy
- Local artist showcase
- Local culture and ecosystem education
- Locally owned and organised tours and activities
- No plastic water bottles
- Romance packages available
- Smoke-free property
- Vegan dining options
- Vegetarian dining options
- Water dispenser
Room amenities
Bedroom
- Bed sheets
- Down duvet
- Heating
- Hypo-allergenic bedding
- Pillow menu
- Pillow-top mattress
- Premium bedding
Bathroom
- Dressing gowns
- Deep-soaking bath
- Eco-friendly toiletries
- Hairdryer
- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower/bath combination
- Soap
- Toilet paper
- Towels
Food and drink
- Free bottled water
More
- Connecting rooms available
- Desk
- Eco-friendly cleaning products used
- Laptop-friendly workspace
- Safe
- Turndown service
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Renovations and closures
The property is closed between May 1 and September 30.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Tierra Chiloe Hotel Castro
Tierra Chiloe Hotel
Tierra Chiloe Castro
Tierra Chiloe
Tierra Chiloé Hotel
Tierra Chiloé Castro
Hotel Tierra Chiloé Hotel & Spa Castro
Castro Tierra Chiloé Hotel & Spa Hotel
Hotel Tierra Chiloé Hotel & Spa
Tierra Chiloé Hotel Castro
Tierra Chiloé Hotel
Tierra Chiloé Castro
Tierra Chiloé
Tierra Chiloé Hotel & Spa Castro
Tierra Chiloe Hotel SPA
Tierra Chiloé Hotel Spa
Tierra Chiloe & Spa Castro
Tierra Chiloé Hotel
Tierra Chiloé Castro
Tierra Chiloé Hotel Spa
Tierra Chiloé Hotel Castro
Tierra Chiloé Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 2 out of 3 reviews" "
10 - Excellent
2
Rating 8 - Good. 1 out of 3 reviews" "
8 - Good
1
Rating 6 - Okay. 0 out of 3 reviews" "
6 - Okay
0
Rating 4 - Poor. 0 out of 3 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 3 reviews" "
2 - Terrible
0
10/10
Cleanliness
10/10
Staff & service
10/10
Amenities
10/10
Property conditions & facilities
Reviews
10/10 Excellent
J
Travelled with partner
12 Mar 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J
Stayed 3 nights in Mar 2019
8/10 Good
SONIA LUCY
14 Nov 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lejos del mundanal ruido
Es un hotel muy agradable pero lejos de todo.
SONIA LUCY
Stayed 2 nights in Nov 2017