8/10 Good
MICHAEL, WAUKESHA
Travelled with group
26 Nov 2024
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is old but clean and very convenient to all the central areas of interest. The staff was great especially Angela! She was the most helpful and friendly person I met this vacation. Always a smile and volunteered to carry our luggage (in fact insisted) up the 70 steps to the room. She helped park our rental car in the courtyard and answered all our questions. I can not remember meeting a hotel staff member this friendly and helpful. The breakfast was good and served up on a rooftop terrace. The room was simple ( we did only book a basic room) but the shower stall was very small. You could not bend over to pick something up! They had daily cleaning and 24 hour reception which was nice. This place is not for someone who doesn’t like going up and down steps as there are a lot. The tv had mainly shopping network stations and nothing in English and I was not able to hook up my Roku that I brought from home. If it wasn’t for Angela I would rate it much lower.