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Mercure Valenciennes Centre

4.0 star property

Photo gallery for Mercure Valenciennes Centre

Serves breakfast and dinner
Privilege, Standard Room, 1 Double Bed with Sofa bed
Gift shop
Designer store
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Room service
  • Laundry
  • Breakfast available

Explore the area

Map
5 Rue Du Saint Cordon, Valenciennes, Nord, 59300
  • Valenciennes Town Hall
    ‪4 min walk‬
  • Parc de la Rhônelle
    ‪6 min walk‬
  • Musée des Beaux-Arts
    ‪7 min walk‬
  • Lille (LIL-Lesquin)
    ‪37 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed with Sofa bed

Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room, 1 Double Bed with Sofa bed

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Family Room, 1 Double Bed with Sofa bed

Privilege, Family Room, 1 Double Bed with Sofa bed

Privilege, Family Room, 1 Double Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Standard Room, 1 Double Bed with Sofa bed

Privilege, Standard Room, 1 Double Bed with Sofa bed

Privilege, Standard Room, 1 Double Bed with Sofa bed

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege, Comfort Room, 1 Double Bed

Privilege, Comfort Room, 1 Double Bed

Privilege, Comfort Room, 1 Double Bed

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Novotel Valenciennes

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (406)
The price is AU$198
for 1 room
includes taxes & fees
20 Feb - 21 Feb
Novotel Valenciennes

About the area

Valenciennes

With a stay at Mercure Valenciennes Centre, you'll be centrally located in Valenciennes, just a 4-minute walk from Valenciennes Town Hall and 6 minutes by foot from Parc de la Rhônelle. .This hotel is 28.2 mi (45.5 km) from Pierre Mauroy Stadium and 31.4 mi (50.5 km) from Lille Grand Palais.

What's nearby

  • Valenciennes Town Hall - 4 min walk
  • Parc de la Rhônelle - 6 min walk
  • Fine Arts museum - 7 min walk
  • Catholic Church of Saint Michael in Valenciennes - 12 min walk
  • Stade Nungesser - 13 min walk

Getting around

  • Valenciennes Station - 13 min walk
  • Lille (LIL-Lesquin) - 37 min drive

Restaurants

  • ‪Le Président - ‬3 min walk
  • ‪Boston Company - ‬4 min walk
  • ‪L'Envers - ‬2 min walk
  • ‪L'Endroit - ‬3 min walk
  • ‪Le Ch'ti Charivari Restaurant - ‬2 min walk

About this property

Mercure Valenciennes Centre

Hotel in Valenciennes with a 24-hour front desk and a bar
Mercure Valenciennes Centre offers 87 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Change of towels and change of bedsheets can be requested.

Make yourself at home in one of the 87 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and discounted use of a nearby fitness facility.
Satisfy your appetite for dinner at the hotel's bar/lounge, Le Flore, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Valenciennes? This hotel has 646 square feet (60 square meters) of space consisting of conference space and 3 meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Le Flore - This bar serves breakfast, dinner, and light fare.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 19 per person
  • 1 bar
  • Room service available

Restaurants on site

  • Le Flore

Family friendly

  • Free cots/infant beds
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Luggage storage
  • No housekeeping
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference space (646 square feet)
  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 15
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Hotel Valenciennes Centre
Mercure Valenciennes Centre
Mercure Valenciennes Centre Hotel
Mercure Valenciennes Hotel
Mercure Valenciennes Centre Hotel
Mercure Valenciennes Centre Valenciennes
Mercure Valenciennes Centre Hotel Valenciennes

Mercure Valenciennes Centre Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 164 out of 268 reviews
Rating 8 - Good. 88 out of 268 reviews
Rating 6 - Okay. 10 out of 268 reviews
Rating 4 - Poor. 5 out of 268 reviews
Rating 2 - Terrible. 1 out of 268 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Raoul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Beds are MUCH TOO HARD. They feel like sleeping on the floor. Totally unacceptable.
Stayed 4 nights in Apr 2023

4/10 Poor

Richard

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Disappointing stay
Two things let this stay down. The first was a leaking toilet and constant sound of running water as the flush mechanism had broken and kept me up most of the night. The second I had limited time for breakfast and when I arrived many of the food dishes were empty (bacon and scrambled eggs etc.) and the wait delayed my schedule.
Stayed 2 nights in May 2022

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Flemming

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place to come back
All good! Room service and breakfast were good :) Perfect service
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Allison

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect for business travel
The location is central and close to many restaurants. Rooms are spacious and clean.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good, and the staff helpfulness and friendliness was super! The rooms were and very clean. An overall very good experience.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a really nice stay. The front reception staff were very helpful, allowing a late-checkout and even helped provide french/english plug converters. The rooms are a nice size and organised in a very modern way. It's a long walk from the train station...perhaps 12 minutes or so...but well worth it. Thanks again for a wonderful stay.
Stayed 1 night in Feb 2019

8/10 Good

Craig, Loughborough

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel in ideal location at the centre of Valciennes. The rooms are clean and bed comfortable. The service is of a high standard. Would definitely recommend.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Very helpfull staff. Beautiful city.
Stayed 1 night in Sep 2018

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay!
The bed was very comfortable and ‘super king size’. The bedroom wall was well finished- not something I usually comment about , but if you have any interest in interiors, you’ll find a modern concrete finish with embossed designs. I love well finished concrete! So a classy hotel in a great part of town.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very friendly and helpful staff, quick check-in/check-out, clean room, spacious room, great amenities, quiet. Very happy with my stay. I would recommend it.
Stayed 1 night in Jan 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and Welcoming Staff
The familiarity of a Mecure hotel (simple, modern European design) with the warm and helpful staff at Valenciennes made this a ideal place to stay the night. The rooms are clean, simple and all you need for a comfortable nights stay. Didn’t have drink at bar or dinner but breakfast was very good with delicious buffet options. Walking distance to some good bars/restaurants too!
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Lani, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel nice people
We arrive very late but the staff were amazing,very helpful and dedicated to make us feel good. The facility of the hotel were top quality.
Stayed 1 night in Jul 2017

8/10 Good

Tony

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Trip to watch Paris Roubaix
20 mins walk from the hotel in a central location with shops, restaurants and sites all nearby this hotel is in a great location. The hotel is modern so everything is well maintained and fresh looking. Our room was on the fourth floor and had a small balcony with a view of the cathedral - very nice. The room was a reasonable size and the bed was comfortable and clean. Nice big shower with just enough power. Towels are very thin and cheap feeling. Staff were curt and either unfriendly or they would just ignore us. This would be a great hotel for a business trip or city break, we were watching Paris Roubaix bike race and it fit our requirements perfectly. Not somewhere I would think of for a romantic break or family holiday though.

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel, extremely nice room with also very friendly and helpful staff. Only negative was no on sight parking but otherwise was a great hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great fo a short stay
We had a very nice stay at this hotel which is in a very central location just minutes on foot to plenty of bars and restaurants. Parking was easy on the local streets but it's only free at weekends. The staff here were very friendly and helpful and the breakfast selection more than adequate. Only negative was that the air conditioning was very difficult to control so the room was rather hot at night. We did open the patio door to let in some air but it wasn't ideal due to barking dogs etc. The restaurant next door was lovely and does great food.