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Royal Albert Hotel

4.0 star property

Photo gallery for Royal Albert Hotel

Front of property – evening/night
Reception
Sub-Penthouse | Living area
Suite, 2 Bedrooms | Private kitchen
Sub-Penthouse | Living room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Dryer
  • Washer

Explore the area

View map
167 Albert Street, (cnr Elizabeth St), Brisbane, QLD, 4000
  • Place, Queen Street Mall
    ‪1 min walk‬
  • Place, Treasury Building
    ‪3 min walk‬
  • Place, South Bank Parklands
    ‪10 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 70 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bed

View all photos for Sub-Penthouse

Sub-Penthouse | Living area

Sub-Penthouse

  • 120 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Suite

Suite

Suite

  • 120 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Apartment, 1 Bedroom

Luxury Apartment, 1 Bedroom | In-room dining

Luxury Apartment, 1 Bedroom

  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Sub-Penthouse - 1 King + 1 Queen

Sub-Penthouse - 1 King + 1 Queen | Private kitchen

Sub-Penthouse - 1 King + 1 Queen

  • 120 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Triple Room

Luxury Triple Room

Luxury Triple Room

  • 120 sq m
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

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About the area

Brisbane

With a stay at Royal Albert Hotel, you'll be centrally located in Brisbane, steps from Queen Street Mall and 3 minutes by foot from Treasury Building. .This aparthotel is 0.6 mi (0.9 km) from South Bank Parklands and 0.6 mi (0.9 km) from Queensland Performing Arts Centre.
View more Aparthotels in BrisbaneOpens in a new window

What's nearby

  • Queen Street Mall - 1 min walk - 0.0 km
  • Treasury Building - 3 min walk - 0.3 km
  • South Bank Parklands - 10 min walk - 0.9 km
  • Brisbane Convention and Exhibition Centre - 14 min walk - 1.2 km
  • Suncorp Stadium - 3 min drive - 2.7 km

Getting around

  • Brisbane Central Station - 8 min walk
  • Brisbane Airport (BNE) - 26 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Bonsai Botanika - ‬1 min walk
  • ‪Betty’s Burgers - ‬1 min walk
  • ‪Vapiano - ‬1 min walk
  • ‪Maru Korean Restaurant - ‬1 min walk

About this property

Royal Albert Hotel

Apartment with pillowtop bed, steps from Queen Street Mall
Royal Albert Hotel offers 60 accommodations with washers/dryers and DVD players. Accommodations offer separate dining areas and include dining tables. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Televisions come with premium satellite channels. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include minibars and irons/ironing boards. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 60 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Satellite programming along with DVD players are provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including concierge services and a hair salon.
Enjoy a meal at the restaurant, or stay in and take advantage of the aparthotel's room service (during limited hours).
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge during limited hours, and limited parking is available onsite.
Royal Albert Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Beach

  • Beach nearby

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (AUD 30 per day); discounts available
  • Return airport shuttle (surcharge) from 6:00 AM to 10:00 PM
  • Limo/town car service
  • Limited on-site parking

Family friendly

  • Children stay free (see details)
  • Cot: AUD 10 per day
  • Highchair

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Refrigerator

Dining

  • A restaurant
  • Dining table
  • Limited room service
  • Minibar
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed: AUD 20 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch TV with premium satellite channels
  • DVD player

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city centre
  • Near a health/beauty spa
  • Near a train station

Things to do

  • Bicycle rentals
  • Bicycle rentals nearby
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 60 units
  • 8 floors
  • Bicycle rentals
  • Built in 1913
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 20.0 per day
Cribs (infant beds) are available for AUD 10.0 per day

Payment types

Important information

Optional extras

  • Airport shuttle fee: AUD 61.00 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: AUD 61.00 (one-way)
  • Nearby parking fee: AUD 30 per day(164 ft away; open 24 hours)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 20.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place a pre-authorization at check-in on the credit card of the guest who booked the reservation. Deluxe rooms and one- and two-bedroom suites require an AUD 200 pre-authorization. The Sub Penthouse Apartment requires an AUD 500 pre-authorization.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Property is also known as

Hotel Royal Albert
Royal Albert Brisbane
Royal Albert Hotel
Royal Albert Hotel Brisbane
Royal Albert Hotel Brisbane
Royal Albert Hotel Aparthotel
Royal Albert Hotel Aparthotel Brisbane

Royal Albert Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1173 out of 1706 reviews
Rating 8 - Good. 403 out of 1706 reviews
Rating 6 - Okay. 88 out of 1706 reviews
Rating 4 - Poor. 25 out of 1706 reviews
Rating 2 - Terrible. 17 out of 1706 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Samuel

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
A little dissapointed this stay. We have previously stayed with a positive experience however this time we were a little let down. The parking set up has had to change which is fair enough, however there was no communication of this prior to arriving. Secondly the cleanliness of the room was poor. Dusty, forgotten about areas, blankets with stains/marks. We also found a loose pill/medication on the floor and considering we had a small child with us we were quite alarmed at this.
Stayed 3 nights in Jul 2025

6/10 Okay

Joseph

Business traveller
Stayed 1 night in Apr 2025

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, amenities
Close to lots of eating places and supermarket, great location. Really good bed, our room was very quiet and a good size. The kitchen was excellent. Decor needs redoing, but nice enough. Ceiling air transfer cover in bedroom was filthy. TV rendomly turned on at 4am one night!
Stayed 4 nights in Jul 2025

8/10 Good

Lorna, Halifax

Liked: Cleanliness, amenities, property conditions & facilities
Location was great for getting to Convention Centre, a nice walk over the bridge and great bus/Uber service for my not feeling the walk times. Room was great with its apartment style, well stocked.
Stayed 7 nights in Jul 2025

8/10 Good

Verified traveller

Business traveller
Liked: Room comfort

Brisbane CBD - central for business/travel

Very central to CBD and fairly quiet. Rooms are odd in structure as it seems to be converted warehouse floors into very comfortable bedroom, dining and living areas plus kitchen and washing / dryer. Not overly suited for persons that are constrained by steps as have to go up/down four steps for usage of each area. Bar for that room was very comfortable and relaxing.
Stayed 6 nights in Jul 2025

2/10 Terrible

Shaun

Travelled with family
Disliked: Cleanliness, room comfort

Avoid at all costs

Do not be fooled by the high ratings as we were. Our 2 night stay at the Royal Albert Hotel was one of the worst hotel experiences we have ever endured. I would strongly advise booking elsewhere. From the moment we entered our suite, it was clear there was a lack of basic maintenance. We immediately reported significant issues with both the toilet and the shower to the front desk. While the staff member seemed caring and attentive, no action was ever taken to resolve these problems, leaving us with a partially functional bathroom for our entire stay. The door handle to the suite was also broken. The noise level was simply unacceptable. Major construction work went on outside our window until well past 11 p.m. on weeknights, making sleep completely impossible. A hotel's most basic promise is a place to rest, and the Royal Albert failed spectacularly. Our request to move rooms, even with an offer to pay for an upgrade, was ignored. To top it all off, the pull-out sofa was horrendously uncomfortable. The mattress was so thin you could feel every single spring digging into your back. We had to request an extra mattress from a fold-out bed just to make it bearable, for which the hotel tried to charge us extra until we refused. Then, upon checking out, we found we had been overcharged by $30 for parking. This hotel is not professionally managed. Problems are ignored, guest comfort is an afterthought, and billing is careless. I cannot recommend it under any circumstances.
Stayed 2 nights in Jul 2025

8/10 Good

Angie

Liked: Cleanliness, room comfort

A city gem

For an older property this place is well looked after. Great location, easy check in and large comfortable rooms. We had a studio which also included a washer and dryer - very handy. We have found our new “go to” property each time we stay in Brisbane
Stayed 3 nights in Jun 2025

8/10 Good

Leonie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious, clean, and quiet, despite being right in the heart of the city and its people and amenities. We could walk anywhere to shop, get something to eat, and transport ourselves
Stayed 1 night in Jul 2025

10/10 Excellent

Mick

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Mark

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Stayed 1 night in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort

Homey and convenient

The room was worn but very clean and comfortable, with lots of room to spread out. It is in a central location that is convenient for access to buses and about a 10-minute walk to the ferry and train station. There are several grocery stores nearby, plus a pharmacy and a lot of other food and shopping options. The first room I was given had a broken washer, so if you are staying for a while and counting on a washer, you may want to let the management know in advance. The staff was great and found me another room, but they appear to be very popular, so that may not always be an option. Also, the WiFi was erratic. Despite these issues, I still found it a comfortable stay, and will stay there again if I ever come back to Brisbane.
Stayed 12 nights in Jun 2025

10/10 Excellent

Erin

Stayed 1 night in Jun 2025

2/10 Terrible

darren

Liked: Cleanliness
Wifi terrible to non existent. Sensor light in bathroom made a terrible noise
Stayed 1 night in Jun 2025

8/10 Good

Juliet

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

THI NHU MARIE CLAIRE

Liked: Cleanliness, amenities, property conditions & facilities
The situation!!! You are in the middle of every thing, and in just 2mn!!!
Stayed 5 nights in Jun 2025

10/10 Excellent

Nobuko

Travelled with family
Liked: Cleanliness, room comfort
Attended state cup at sunshine stadium Kawana Queensland
Stayed 1 night in Jun 2025

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful accommodation, close to restaurants, botanical gardens. The Hotel itself was old world charm, comfortable bed and very clean. Staff very polite and friendly
Stayed 3 nights in Jun 2025

10/10 Excellent

Horacio

Liked: Cleanliness, room comfort
Property looks very well maintained and is a pleasure to be in a building with so much history
Stayed 1 night in Jun 2025

8/10 Good

Gregg

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Comfy place
Stayed 2 nights in Jun 2025

8/10 Good

Michiyo

Travelled with family
Location was good. when I use shower water was bit cold for me.
Stayed 1 night in Jun 2025

10/10 Excellent

Emma

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel in a fantastic and central city location. Some amenities (light shades( could do with replacing but the feel of this place is wonderful!
Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Love the staff!! Friendly and relaxed. Very spacious rooms. Clean and comfortable. Brilliant location. The only issue was construction going on right outside the hotel. But only impacted when going in and out of the hotel. Inside was quiet and relaxed.
Stayed 1 night in May 2025