DoubleTree by Hilton Celaya

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Celaya

Fitness facility
Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers
Point of interest
Hypo-allergenic bedding, minibar, in-room safe, desk
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Blvd Adolfo Lopez Mateos Ote. 1260, Col. Las Insurgentes, Celaya, GTO, 38080
  • Octavio Ocampo Art Museum
    3 min drive
  • Temple of San Francisco
    3 min drive
  • Waterball Tower
    3 min drive

Room options

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 72 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Celaya

Located in Celaya, DoubleTree by Hilton Celaya is in a regional park, within a 5-minute drive of Temple of El Carmen and Lasallista Benavente University. .This hotel is 2.5 mi (4 km) from Galerias Celaya Mall and 2.8 mi (4.6 km) from Xochipilli Park.

What's nearby

  • Celaya Main Garden - 3 min drive - 2.3 km
  • Galerias Celaya Mall - 4 min drive - 4.1 km
  • Xochipilli Park - 5 min drive - 4.6 km
  • Miguel Aleman Valdes Stadium - 6 min drive - 4.6 km
  • Plaza Parque Celaya - 8 min drive - 7.5 km

Getting around

  • Bajío Intl. Airport (BJX) - 78 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪La Manchega - ‬6 min walk
  • ‪La Brasita - ‬1 min walk
  • ‪Golden China Super Buffet - ‬7 min walk
  • ‪KFC - ‬1 min walk

About this property

DoubleTree by Hilton Celaya

Art Deco hotel with a 24-hour fitness center and a 24-hour business center
DoubleTree by Hilton Celaya offers 134 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. A pillow menu is available. 43-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 134 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and a picnic area.
Satisfy your appetite for lunch or dinner at Diego, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to noon for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Celaya? This hotel has 10800 square feet (1003 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and noon.
Diego - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–noon: USD 10-12 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Diego

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf clubs
  • Golf privileges (optional)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (10800 square feet)
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 201
  • Hand-held shower head
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 55
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 120
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch LED TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10 to 12 per person
  • Airport shuttle fee: USD 40 per person (one-way)
  • Airport shuttle fee per child: USD 40 (one-way), (from 1 to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree by Hilton Celaya Hotel
DoubleTree by Hilton Celaya Celaya
DoubleTree by Hilton Celaya Hotel Celaya

DoubleTree by Hilton Celaya Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 263 out of 326 reviews" "
Rating 8 - Good. 37 out of 326 reviews" "
Rating 6 - Okay. 13 out of 326 reviews" "
Rating 4 - Poor. 3 out of 326 reviews" "
Rating 2 - Terrible. 10 out of 326 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

URIEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

FRANCISCO

Travelled with family and small children
Liked: Cleanliness, staff & service
It felt pretty standard. The in-room service was ok but the buffet food quality was frankly poor. Fruit gone bad, egg was dry and over cooked and the bread was not fresh. Otherwise, the staff was friendly and did their best to provide a good experience. The restaurant's manager did a superb job in accommodating a table for a big group.
Stayed 1 night in Aug 2024

4/10 Poor

Jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was amazing and enjoyed my time there until I had to leave a day early due to my safety. I asked for a refund for the nights I left early and did not received the refund.
Stayed 4 nights in Jul 2024

8/10 Good

Allan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

RAFAEL

Stayed 1 night in Jul 2024

10/10 Excellent

Santiago

Stayed 2 nights in Jul 2024

10/10 Excellent

eugenia g

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Miguel

Stayed 2 nights in Jun 2024

10/10 Excellent

Reyna

Stayed 1 night in Jun 2024

10/10 Excellent

Marcelino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia en Celaya
Excelente hotel, muy buen servicio. Ampliamente recomendable
Stayed 2 nights in Jun 2024

8/10 Good

Blanca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper cómodo, limpio, la piscina súper.
Stayed 2 nights in May 2024

10/10 Excellent

Blanca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 2 nights in May 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está en excelente estado,el personal de restaurante muy bien, creo que falta mejorar el servicio del personal de recepción
Stayed 1 night in May 2024

10/10 Excellent

Luis Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Todo excelente
Stayed 3 nights in May 2024

8/10 Good

JESUS

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable
Stayed 1 night in May 2024

10/10 Excellent

Satoshi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

8/10 Good

Eduardo, Fajardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Luis, fullerton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was courteous. Our room was spacious and included a comfortable bed. I will defy stay here next time I am in Celaya.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jennifer

Stayed 1 night in Apr 2024

10/10 Excellent

Luis, fullerton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly, the hotel is centrally located, rooms and hotel are clean, and we felt safe during our stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Apr 2024

10/10 Excellent

Magali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
It was amazing . Clean friendly staff always asking if we needed anything . Food was delicious. Would stay anytime there again
Stayed 5 nights in Mar 2024

10/10 Excellent

Kenia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice, great rooms, convenient restaurant, nice staff. Overall great stay
Stayed 2 nights in Mar 2024

6/10 Okay

Eusebia

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Este hotel es caro puesto que no me importa pagar el dinero pero si voy a pagar esa dinero necesito tener una hospitalidad de los trabajadores excelente y el hotel es muy bonito pero el personal no refleja al hotel.
Stayed 2 nights in Feb 2024