First, we were traveling at night, so it's dark, and we typed the hotel's address from the Expedia website into google and garmin, which led to the correct place but there was no hotel. The front desk workers (2) could not give directions to their hotel as they said they couldn't describe it, and gave us incorrect information saying it was close to the Sheraton. We spent around 45 minutes driving around, looking for the hotel. So the address is incorrect, the one listed on Expedia. We eventually found it by luck (it's not close to Sheraton, granted you can see Sheraton from the hill). In the day time, I think you would see it, but we were at night. Next, hotel room is a bit strange -the lights and key room combination (have to take the light key out to lock the door, but then you have no lights so its dark and can't see the door lock...was comical). Then, there was no toilet paper in the bathroom. My husband got the honors of informing the front desk about that. Breakfast was fine, a typical Turkish breakfast. Then came check-out: they wanted to get paid for the room and didn't understand we had already paid Expedia and that they'd get money from Expedia. So this took some time, making them understand how Expedia works, and we had to email them our hotel room receipt from Expedia so they were satisfied and then we could go.