Best Western Plus Lafayette Hotel & Spa

4.0 star property

Photo gallery for Best Western Plus Lafayette Hotel & Spa

Property grounds
Hot stone massages, body scrubs, facials, manicures and pedicures
Restaurant
Minibar, in-room safe, desk, blackout curtains
Hot stone massages, body scrubs, facials, manicures and pedicures

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
Parc Economique Le Sautle Cerf, B.P.44, 1, Epinal, Vosges, 88002
  • Épinal Golf
    ‪16 min walk‬
  • Imagerie d'Epinal
    ‪4 min drive‬
  • Parc du Château d'Epinal
    ‪5 min drive‬
  • Epinal (EPL-Mirecourt)
    ‪41 min drive‬

Room options

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Classic Room, 1 Double Bed, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Room, 2 Single Beds, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 2 Single Beds, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Queen Bed, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Similar properties

Best Western Plus Lafayette Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 137 out of 303 reviews
Rating 8 - Good. 143 out of 303 reviews
Rating 6 - Okay. 12 out of 303 reviews
Rating 4 - Poor. 6 out of 303 reviews
Rating 2 - Terrible. 5 out of 303 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful restaurant.
Stayed 1 night in Aug 2024

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager and staff were exceptional. We could not have managed food shopping and transportation to our boating on the Saône canal without their help. Dinner in the restaurant was delicious. Best steak ever. Perfectly cooked and seasoned.
Stayed 2 nights in May 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, in a convenient location for a visit to Moustache bikes factory. Like all hotels, it was too hot in the room but otherwise it was great.
Stayed 1 night in Apr 2024

10/10 Excellent

Helene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Warm welcome, room service and big room
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Sep 2020

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
usi trip
Lovely hotel, room was very clean with nice bathroom, reception staff were very helpful, only downside is that it was a taxi into Épinal
Stayed 7 nights in Aug 2020

10/10 Excellent

Valladao, Sacramento, CA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property 19 years ago and were pleased to see the upgrades made in that length of time. Found restaurant and staff delightful.
Stayed 1 night in Oct 2019

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Two blocks from Petite Venice with their many restaurants and shops. Good value. Great large shower stall. We used all the room amenities (hot pot, coffee maker, microwave, refrigerator (small). Many channels on the TV(2). Some of the switches in this modern hotel is confusing. Could use more staffing during check-in. Helpful staff.
Stayed 2 nights in Aug 2019

8/10 Good

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

2/10 Terrible

Cuong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unprofessional, Untrained Receptionist
Receptionist is as rude as it comes: give us a much smaller room than the advertised pictures, then asked me to pay more if I want to get the one in the photo they sent to my booking. To top this up, she is arrogant and has abrupt manners. When asked to provide her name so I could talk to her manager, she gave me a fault name as she does not worn any name tag. She then kept us waiting while she deals with other matters while we just stood their after a long trip. Our time was wasted around her issues. The room is worn and dated. The bed and bedding are in need of renew. Window is facing a car park so noises came through early morning. We couldn't wait to get out so did not have any meals there. There is a general sense of uncleanliness. Best western is a brand I frequently used but this particular franchise is not up to the chain standards. Please rectify, thanks
Stayed 1 night in Nov 2018

8/10 Good

Olivier, Shanghai, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and helpful staff. Very good restaurant, maybe need some cheaper meal options.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably need to reserve in the restaurant, we hadn't and it was full (Saturday night). Room service was possible, but as we just wanted a starter each we asked if we could have that in the bar area. The extremely helpful staff set it up and the service was superb. The breakfast buffet was not over-imaginative, but perfectly adequate. The wifi was a bit 'iffy'.
Stayed 1 night in Nov 2017

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Our stay at Lafayette
The night's stay at the hotel was suitable for the distance we had travelled and the price. We did not venture out into town (hence the average score) and all aspects of the hotel were good apart from the service before and during dinner. The bar did not have a decent choice of drinks available. There was insufficient space to eat outside for the seven of us- we were happy to eat inside but not to be ignored. Staff seemed more focussed on serving everyone outside despite our several attempts to attract attention for taking the orders and getting the bill. The food, when it arrived was excellent although the chips (frites) we also ordered failed to materialise.
Stayed 1 night in Aug 2017

10/10 Excellent

Mark, Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most surprising Hotel we have ever stayed in. Good
Just returned from the Tremezzo on Lake Como and Grand Palace on Lake Lucern. Just needed somewhere to sleep on our journey back to the U.K. We got much more than that. Thank you. We would send the Management from some much much more expensive Hotels to your Business to see how it is done correctly....again thank you. We had a truly excellent meal in your restaurant served by two superb young staff. Our room and especially the bathroom were as master piece of simple and beautiful design....remember where we had just come from.

8/10 Good

Chris, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best West Epinal
Convenient for a stopover. Restaurant a little pricy.

6/10 Okay

Verified traveller

Liked: Staff & service
Quick stopover
Room was clean but decor tired. Air con was appreciated as heat wave while staying. Vending machine for snacks handy. Staff helpful, left my pillow sadly but found and held at reception, but unfortunately not going to make it back to collect it. Didn't use spa facilities as such a short stay, but nice to have them. Free parking. Good for a stopover.

2/10 Terrible

Regis

Stayed 1 night in Jul 2024

4/10 Poor

kurt

Stayed 1 night in Jul 2024

6/10 Okay

Hervé

Business traveller
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

michel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un 4 étoiles qui mérite ses 4 étoiles
Stayed 1 night in May 2024

10/10 Excellent

Pacôme

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Laurent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Christoph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel, Top Ausstattung, sehr freundliche Rezeptionistin, super Frühstücksbuffet!
Stayed 1 night in Aug 2024

8/10 Good

Jona Aravind

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Grundsätzlich gutes Hotel
Das Hotel mit dem kleinen, aber völlig ausreichendem Spa-Bereich ist grundsätzlich gut. Kleinere Renovierungsarbeiten müssen und werden durchgeführt. Lediglich diw Klimaanlage funktionierte praktisch nicht, egal wie kalt man es gemacht hat.
Stayed 2 nights in Jul 2024