Rena and her sister were so friendly, welcoming, and professional, they really care about their customers! They made me feel special and very at ease from the first seconds. And Socrates, so gifted as a multilingual chef - do not miss the breakfast, it is probably the best you'll experience in Chania, a proper culinary experience with so many fresh and diverse, original ingredients. Lastly, the location is perfect, the room was very well isolated and comfortable. I stayed only one night but would not hesitate to book there again.