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Kydon, The Heart City Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kydon, The Heart City Hotel

Lobby
Front of property - evening/night
City view
Bar (on property)
Bar (on property)

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Sof. Venizelos Sq. & 2 Str. Tzanakaki, Chania, Crete Island, 73134
  • Chania Central Market
    1 min walk
  • Agora
    2 min walk
  • Cathedral of the Presentation of the Virgin Mary
    5 min walk
  • Chania (CHQ-Ioannis Daskalogiannis)
    14 min drive

Room options

View all photos for Junior Suite, City View (Square View)

Junior Suite, City View (Square View)

Junior Suite, City View (Square View)

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, City View (Old Town View)

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, City View (Old Town View)

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, City View (Old Town View)

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, City View (Old Town View)

  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Suite, City View (Square View)

Premium bedding, pillow-top beds, in-room safe, desk

Family Suite, City View (Square View)

  • City view
  • Sleeps 6
  • 2 Twin Beds, 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed

Premium bedding, pillow-top beds, in-room safe, desk

Classic Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite, City View (Old Town View)

Premium bedding, pillow-top beds, in-room safe, desk

Executive Suite, City View (Old Town View)

  • City view
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Comfort Room

Premium bedding, pillow-top beds, in-room safe, desk

Comfort Room

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Exterior
Morum City Hotel Chania
Breakfast included
Free WiFi
Restaurant
Air conditioning
4.8 out of 5, Exceptional, (165)
Morum City Hotel Chania

About the area

Chania

With a stay at Kydon, The Heart City Hotel, you'll be centrally located in Chania, steps from Agora and within a 10-minute walk of Old Venetian Harbor. .This hotel is 0.8 mi (1.3 km) from Chania Lighthouse and 0.9 mi (1.4 km) from Nea Chora Beach.

What's nearby

  • Chania Central Market - 1 min walk - 0.1 km
  • Agora - 2 min walk - 0.2 km
  • Old Venetian Harbor - 7 min walk - 0.6 km
  • Nea Chora Beach - 18 min walk - 1.5 km
  • Chania Lighthouse - 18 min walk - 1.6 km

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 14 min drive

Restaurants

  • ‪KROSS Coffee Works - ‬3 min walk
  • ‪Θεατρο - ‬2 min walk
  • ‪Γρηγόρης - ‬1 min walk
  • ‪Amphora - ‬1 min walk
  • ‪Delish - ‬3 min walk

About this property

Kydon, The Heart City Hotel

Hotel with a 24-hour business center, steps from Agora
Kydon, The Heart City Hotel offers 112 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. A pillow menu is available. This Chania hotel provides complimentary wireless Internet access.

Bathrooms include slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 112 guestrooms. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include a communal living room, a banquet hall, and bike storage.
Satisfy your appetite for lunch, dinner, or brunch at Square, a restaurant which specializes in Mediterranean cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Chania? This hotel has 538 square feet (50 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Square - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Agora - This café specializes in Mediterranean cuisine and serves brunch, lunch, dinner, and light fare. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Greek, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (EUR 10 per day)
  • Uncovered valet parking on site (EUR 10 per day)
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Square
  • Agora

Things to do

  • Bike parking
  • Bike storage
  • Free bike hire

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Pushchair

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (538 square feet)
  • Coworking spaces
  • Meeting rooms - 2

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 65

More

  • At least 80% of lighting from LEDs
  • Beach towels
  • Books
  • Communal living room
  • Couples dining
  • Double-glazed windows
  • Locally owned and organised tours and activities
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: EUR 10 per day
  • Uncovered valet parking fee: EUR 10 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 501503003001/0/20

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Kydon
Kydon Hotel
Kydon Hotel Khania
Kydon Khania
Kydon Heart City Hotel Chania
Kydon Heart City Hotel
Kydon Heart City Chania
Kydon Heart City
Kydon, The Heart City
Kydon, The Heart City Hotel Hotel
Kydon, The Heart City Hotel Chania
Kydon, The Heart City Hotel Hotel Chania

Kydon, The Heart City Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 416 out of 580 reviews" "
Rating 8 - Good. 136 out of 580 reviews" "
Rating 6 - Okay. 21 out of 580 reviews" "
Rating 4 - Poor. 4 out of 580 reviews" "
Rating 2 - Terrible. 3 out of 580 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

KONSTANTINOS

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a very central location with easy access on foot to Chania old town and Venetian harbor. The rooms are renovated, clean with all amenities to have a pleasant stay. The staff were kind and smiling. Breakfast is great with lots of options. The onsite parking for a charge of 10 euro is a huge plus taking into account the difficulty to find space in the congested streets and the cost of private parking in the area. Overall we had a great stay and will definitely stay there again in the future
Stayed 2 nights in Aug 2024

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Ian

Stayed 4 nights in Jul 2024

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just wanted a quick overnight stop in Chania town. The hotel was very central and had parking. Breakfast was good and hotel was clean, air conditioned and very clean. The staff were amazing, friendly, efficient and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

kalman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff upon arriving and very smooth check in. Welcome drink!! Organized transportation on the spot for the next day travel. Amazing breakfast, nice hotel facility.
Stayed 1 night in Jul 2024

8/10 Good

Maryam

Liked: Staff & service
Disliked: Cleanliness
Overall a good hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ariana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay with the family and super hospitable staff. Would definitely stay here again and recommend to friends/ family.
Stayed 3 nights in Jun 2024

10/10 Excellent

kook sung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location with private parking. Awesome breakfast and friendly staff
Stayed 4 nights in Jun 2024

10/10 Excellent

Hoi Sui, Woodside

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is at the center of everything
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrew Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly and helpful. Breakfast offered a wide selection of fresh, quality food and my room was serviced daily. I would also recommend dining here as the food was of a high standard and the portions were generous. It is situated just a 5 min walk away from the start of the shops in the old town, 15 mins to the harbour and 25 mins to the beach. No complaints
Stayed 7 nights in Jun 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kydon is a wonderful hotel. Clean, convenient access to Chania harbor, walkable to beach (20 min) thru town, friendly and knowledgeable staff....just great!
Stayed 3 nights in Jun 2024

10/10 Excellent

Loosi

Stayed 3 nights in Jun 2024

10/10 Excellent

andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location perfect. Walkable to old town and harbour in 7 mins. The hotel had parking (valet) which was amazing and made it easy. Just drive in and dump car. The breakfast was amazing. So fresh and so many options. The room was great, good AC and a comfy bed. The main area where it excelled was the staff! Always a smile and they always went out of their way to help us with any request. Thank you team Kydon!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Shlesh

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Jun 2024

10/10 Excellent

Annalynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel super central Chania. Great staff. Easy parking. Amazing breakfast! Perfect for long or short stays.
Stayed 3 nights in May 2024

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is your place in Chania!
Had an amazing stay! Amazing and accommodating staff, great location and the breakfast is fantastic.
Stayed 3 nights in May 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very noisy in night otherwise good.
Central location , clean hotel. Sound proofing very poor one can hear sirens, loud music and traffic sound in the night even with doors and windows closed.
Stayed 4 nights in May 2024

10/10 Excellent

Kah Heng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable short stay in Chania
Nice, clean hotel to spend a couple of days in Chania. You could easily walk to the harbour from here by going through streets with various vendors. The restaurant in the hotel was good and decently priced, although majority of the dishes use frozen ingredients. Otherwise there are plenty of restaurants and cafes nearby, even several pharmacies.
Stayed 2 nights in May 2024

10/10 Excellent

SHANE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful front desk staff. Breakfast buffet was amazing.
Stayed 2 nights in May 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Amenities
Location is close to port, and the staffs are friendly. We left early in the morning to airport, they prepared the breakfast box for us.
Stayed 1 night in May 2024

10/10 Excellent

stephen

Stayed 1 night in Apr 2024

10/10 Excellent

Arthur

Liked: Cleanliness
Nice hotel in convenient accessible location. Helpful friendly staff. Recommended.
Stayed 3 nights in Apr 2024

10/10 Excellent

Larry

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Feb 2024

10/10 Excellent

John

Stayed 1 night in Dec 2023